Friendly service

Stayed in April 2024

The view of my room was facing rooms opposite me even though I requested sea view

The hotel was a nice hotel but it was to big for my sort stay covers a large area but overall everything was good food was really nice

Stayed in February 2024

The food options were repetitive and made us unwell

Lovely beach, multiple pools and great sports fscilities

Stayed in October 2023

Poor internet Drinks are all boxes not natural except at breakfast melon but not cold

Clean Welcoming staff Great location Food was ok

Stayed in August 2023

We stayed in One bedroom apartment.Overall is good.however few details needs to be rectified ( WC door not closing and Shower as well). The stuffs in restaurants needs better cleaning and AC is not working properly in main restaurant.

The Facilities.Pools and beach are fabulous. The Spa and the staff were kind and professional.The Quality of food with lot of varieties (we had amazing setting for French National Day) The location very ,close to Al Kantaoui Marina.

Stayed in July 2023

- The activities shall be more diversified and written somewhere for the guests. It was not announced everywhere/ with enough time to the guests. As a result many of them are cancelled because of the lack of participants. That’s disappointing - As I mentioned earlier, what was upset los to hear some other animators in the corridors gossiping and talking BAD about guests and about their colleagues. It is very non - professional . They either think no one understands them or they are ignorant. These same people were also ,,hanging out” / flirting with some guests. I don’t think the hotel pays them to be close to specific persons . They should focus of the well being of all the guests without exception and be more involved in the good organisation of the events, which were by the way, average , to not say repetitive and not attractive. - Last negative point was for the lack and poor facilities for the kids (under 4). The playground is right exposed to the sun, covered with few umbrellas of straws and it is still burning hot. My son couldn’t join the kids club because he was less than 4 years old. There was no other place where he could play. Even when we proposed that one of us stay with him in the mini kids club so he could paint , or anything . It’s also frustrating to have my kid discriminated this way because of his age. Nothing was mentioned in this regard when I booked in advance.

+ Comfortable bed, nice room, well maintained facilities . Big plus for the spa + Excellent welcome, smooth check in and service oriented personnel + Great selection of food and drinks included in the AI plan. Every one can find his food preferences and kids can without any problems. I liked a lot the varied buffet they had. The ingredients are fresh and the food is well cooked with a lot of flavours. You find tasty Tunisian food /Italian /French … +\- Some of the animators were super professional and gifted for the organisation and assuring good environment. Talking to everyone and making them feel comfortable and heart welcoming. Some of theme unfortunately weren’t good enough for the standard of this hotel, to see the - comment below)

Stayed in June 2023

The bar needs a little upgrade.

The hotel is very nice and we totally enjoyed our stay! The staff was very friendly,always welcoming you with a big smile!

Stayed in April 2023

Food options for vegetarians were poor

Room was great. Beach, pools and spa all good too

Stayed in April 2023

Entertainment... there were none!

Can not fault the food, it is really good, plenty of choice too. Could have done with more fruit like Banana, the cocktails are very tasty too. Beds were very comfortable. I went for two days over xmas 24th & 25th, the 7 course meal on 24th were beautiful. Considering it were xmas the entertainment... well there was not any, the animation team not good at all, had nothing to do while there, for the price paid i would expect something to do!

Stayed in December 2022

the security guards in the main gate were so rude like they are doing a favour … they were searching my car every time i go in or out like crazy while some other cars don’t get searched .

everything was good in general, I enjoyed that there are two swimming pool and there’s a nice beach

Stayed in September 2022

RAS

Sublime on revient

Stayed in September 2022

Pools need to be cleaned more frequently as they are very crowded

Staff was very helpful. Variety of food.

Stayed in August 2022

the first room that was given was in an not nice area and close to a disco that didn’t let us sleep until 4am. We asked for a change the day after and it was better afterwards.

good all around value all incluse

Stayed in July 2022

nothing I didn't like

beautiful place to stay

Stayed in June 2022

Thought we were supposed to have a balcony but we didn't. Apart from the animation team, the staff were quite miserable. Speaking to other holiday makers, they recommend tipping at the beginning so the staff will be more friendly. It might have helped us get the right amount of towels and pillows but I just assumed that would happen on the onset. People selling trips were quite annoying. The cost of the spa. I've been to other hotels where it's included in the price.

Local wine, nice pools, quiet beach, peaceful walk on the beach to the port. Lots of choice of food.

Stayed in May 2022

The only thing I could say that I didn't like was the people that kept trying to sell you things while you were trying to relax. Was a bit much but not the hotels fault

Friendly staff were always there to help! The resort is really big and lots to do.

Stayed in April 2022

Thank you for this

Stayed in March 2022

No wifi in many rooms, food not good, mattress not confortable, hotel not very clean

Some staff members trying their best

Stayed in February 2024

That when ever you want to take a taxi, they try to scam you. And it’s around 30 min drive from the Souses medina.

Food, view, beach, friendly people, cleanliness…

Stayed in February 2024

Doors ro bathrooms too narrow. Wheelchair users could not use the bathrooms properly

All inclusive should include the use of Spa facilities for free.

Stayed in January 2024

Waiters need to be more friendly .

I liked to use spa services I loved the hotel staff on reception and domestic fantastic .I enjoyed my time at the hotel animations tried hard .lovely hotel and grounds x

Stayed in December 2023

Friendly helpful staff

Stayed in December 2023

The fact our holiday had to end!

The food was delicious, the staff were happy and friendly. Lots to do and plenty of places to relax. The private beach was lovely.

Stayed in December 2023

Rundown hotel that has seen better hotel where white Europeans tend to gather and stay isolated from what is happening around them. Food could have been better, not to mention the beer or wine.

If you like all inclusive resorts that are good value then that’s the place for you.

Stayed in November 2023