Esentepe Mah. Tahir Bey Sok. No 87, Ortahisar, 50400 Ortahisar, Turkey
#2 of 27 hotels in Ortahisar
Guests' ChoiceBased on 104 hotel reviews
9.6Cleanliness
9.6
Comfort
9.6
Location
9.3
Facilities
9.5
Staff
9.8
Value for money
9.6
Free WiFi
9.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: September 22, 2023
David
United States of AmericaThere is really nothing we didn’t like!
We would absolutely stay here again if we’re back in Cappadocia. The staff was very friendly and attentive, the breakfasts and dinners were delicious and affordable, and the rooms were so welcoming and comfortable.
Stayed in September 2023
Reviewed: September 6, 2023
Shwetaa
IndiaThe only issue we had: It was really hot and the cave room has no ventilation. Since we had a family cave room, it was like a 2BHK apartment, and the AC was only in the living room. Due to this, the rooms were quite hot. They were helpful and shared one fan for one room. For the other room, we woke up sweating in the morning. Please add AC in the rooms because it is simply not sufficient.
Amazing staff, very helpful. They arranged everything for us. Room was beautiful. Breakfast was amazing, they even packed a box for our travel.
Stayed in August 2023
Reviewed: August 23, 2023
Helen
AustraliaGreat staff that go out of their way for you. Different, being a cave. Great breakfast and dinner. A little bit out from town so handy having dinner at the hotel.
Stayed in August 2023
Reviewed: August 19, 2023
Safooo
OmanI would suggest have 2 ACs in Superior Family Suite. We visited in August and it was hot. Otherwise, we enjoyed the lovely stay
Very cosy hotel All Staff are helpful The experience was great The facilities available
Stayed in August 2023
Reviewed: August 18, 2023
Tina
DenmarkKind, caring and helpfull staff. Peaceful and natural ambience. Good food.
Stayed in August 2023
Reviewed: August 15, 2023
Vivek
IndiaNear perfection!
Exceptional cave hotel run by exceptional staff and owner!
Stayed in August 2023
Reviewed: August 10, 2023
Daniel
United States of AmericaHezen Cave Hotel is a slice of heaven. Unbeatable views. Beautiful hotel, super helpful staff. We especially appreciate our driver Tahir. Courteous, friendly, and very warm (plus a great driver). We hope to return as 2.5 days was not enough.
Stayed in August 2023
Reviewed: August 4, 2023
Aleksandra
GermanyI'm thrilled with this hotel - rooms nestled in charming caves, beautiful landscape during meals, and the staff not only being incredibly friendly but also providing full support even in unexpected situations. I highly recommend this place!
Stayed in August 2023
Reviewed: July 19, 2023
Emanuele
Italywe booked for three nights having found and chosen this property for its design and features. it is an enchanting place, all to be discovered in its particularities and in its corners. the rooms are obtained from the rock and tastefully furnished, the Arab-style bathrooms are a pleasure experience.
Stayed in July 2023
Reviewed: July 17, 2023
Igor
RussiaNothing at all, just may be replace fan in bathroom.
Absolutely amazing hotel. Wonderful staff, modern room-caves. Helped us to order balloon ride with very good price (comparing with prices in internet).
Stayed in June 2023
Reviewed: July 9, 2023
Mine
HungaryNothing to say about dislike.
Everything was perfect! Staff was super helpful and friendly. Environment, atmosphere, decorations etc. were great! Breakfast was very well and delicious. We felt like at home :) We will absolutely go again and this time will stay longer to enjoy the hotel and Cappadocia further (3 nights were not enough for us).
Stayed in June 2023
Reviewed: July 4, 2023
Yusuf
South AfricaNothing to mention
The staff were very friendly and also has free laundry self service,breakfast was good and the cave very clean
Stayed in July 2023
Reviewed: June 27, 2023
Hilmi
AustraliaThe food, the service, cleanliness
Stayed in June 2023
Reviewed: May 31, 2023
Muhammad
United States of AmericaI liked the personalized hospitality and attention the staff gave us. They were always available and very accommodating.
Stayed in May 2023
Reviewed: May 28, 2023
Martin
GermanyWe had a wonderful and unforgettable stay at Hezen Cave Hotel with many beautiful experiences. From the hotel management to the staff, there was a warm and welcoming atmosphere that made the stay complete. Everything from recommendations to organising excursions was taken care of. The hotel's own shuttle bus and its local driver showed us everything in detail, explained everything worth knowing and answered our questions competently, and was also very patient when we needed a little longer for certain sights. The room was very well cleaned, tidied and refilled with fresh drinks every day. We felt very comfortable and can highly recommend this hotel!
Stayed in May 2023
Reviewed: May 14, 2023
Ajit
IndiaMehmet was very helpful in planning a sightseeing itinerary Naki and Cem were also very helpful in making our stay comfortable BF was very good The washing machine was a lifesaver 😊
Stayed in May 2023
Reviewed: April 17, 2023
Yon
RomaniaThe only thing I could think of might be the limited dinner options but not a problem if you plan to eat outside
Our room was very nice and spacious. Very representative of the area. Breakfast was very nice and the few people working at the Hotel were extremely nice at all times.
Stayed in April 2023
Reviewed: April 5, 2023
Madison
SpainHonestly, I can’t fault this hotel!
I can’t fault this hotel! We had the most incredible stay. The views are breath taking. Not to mention the most luxurious rooms built into the caves. All I can say is wow. The hotel staff are so accomodating they even packed us lunch on the day we were checking out as we would miss breakfast. I will definitely be back again! and will definitely be recommending this hotel to all my friends and family. 10/10!
Stayed in April 2023
Reviewed: March 26, 2023
Iuliia
RussiaShower did not work properly.
Absolutely helpful staff. Cozy and clean rooms, tasty breakfast. Wonderful view on the Ortahisar Castle.
Stayed in January 2023
Reviewed: March 3, 2023
Alex
United Kingdomthe location is quite far from everything, like Goreme. i didn’t realise that until it was too late :(
the staff were so attentive and lovely. it was a pleasure interacting with them :)
Stayed in March 2023
Reviewed: December 14, 2022
Olivia
South AfricaEverything was great from the location, the warm hospitality and great food. Only 1 recommendation: Have more or brighter lighting, especially for the evening and nighttime.
The staff were so kind, generous, and caring. We were really touched by the warm hospitality and the way everyone went out of their way to make us comfortable. Mr Mohammed, the general manager, welcomed us us with such warmth and kindness. He even sat us down and shared tips and information on touring the area, shared some of the history, and answered all our questions with great eagerness and patience.
Stayed in December 2022
Reviewed: December 5, 2022
Ana
United States of Americalove the cave hotel, really nice view, very beautiful room with wonderful beds , decoration and super comfy bathroom. staff were above and beyond to contact our tour guide and car transfers. Comunication was excellent since our reservation. breakfast was excellent and included in the price. it is a beautiful area filled with activities to do. I would come back to this beautiful hotel any time!
Stayed in December 2022
Reviewed: November 2, 2022
Murtaza
IndiaPerfect Location, Amazing 👌👍👍👍
Stayed in November 2022
Reviewed: October 25, 2022
Noraniza
MalaysiaOur room wifi has no signal but you can always use wifi at the common area.
Nice and cozy sitting area to enjoy the view. Spacious room for our family room. Tasty breakfast. Staff was really helpful to advise on the visiting area nearby. Love the amenities inside the room. Grapes serve during breakfast was home grown.
Stayed in October 2022
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