Esbelli Mah Esbelli Sokak No 36 Urgup, 50400 Ürgüp, Turkey
#1 of 11 B&Bs and inns in Ürgüp
Guests' ChoiceBased on 22 hotel reviews
9.7Cleanliness
9.7
Comfort
9.8
Location
9.4
Facilities
9.4
Staff
10.0
Value for money
9.5
Free WiFi
9.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 22
Reviewed: March 29, 2024
Brian
United KingdomBeautiful property- brilliant breakfasts . Erin was an excellent host- friendly and very helpful. Lovely views. Quiet
Stayed in March 2024
Reviewed: October 23, 2023
Kerrie
United KingdomNothing I could think of to improve on,
Eren was a great host. She told us lots of information and was very warm and friendly. I loved the style of the rooms and how cozy they were. Breakfast was also a real highlight and it was great it was available until 11am.
Stayed in October 2023
Reviewed: September 22, 2023
Linda
FranceI had a wonderful stay! The room was very clean and well equipped. Cleaning is done every day. The hotel is well located 12 minutes walk from the city center of Ürgüp with all its supermarket and restaurant. Erin was such a lovely host. She advice me on the best restaurant and place to do my shopping. And also organizes my transfer to the airport. Plus, as my airport shuttle was very earlier in the morning, she pack for me some delicious breakfast.
Stayed in September 2023
Reviewed: September 9, 2023
Arun
IndiaClean, spacious and comfortable. You might have to walk up a hill from Urgup town. Everything is perfect about this place for a great rest. The host and help were very helpful.
Stayed in August 2023
Reviewed: September 7, 2023
De
Australiavery nice place and the owner was very helpful, she even let us leave our bags after we had checked out and later drove us to goreme bus station!
Stayed in September 2023
Reviewed: August 4, 2023
Letizia
United Arab EmiratesOur stay at Serinn House was made even more special by the magnificent room we stayed in, marrying with grandeur “old” and design! We had found the recommendation for Serinn house in Vogue’s Conde Nast and we were not disappointed! We stayed in Serinn House’s best room, a vaulted sculpted stone room … could the ceiling be 4 meters high?? In any case, for us who had slight claustrophobic fears of being in a low ceiling cave room, this delightfully beautiful, comfortable and large room was more than perfect! And a joy to return to after all our wanderings! Talking about our promenades, the delightful host Eren operated like a VIP concierge advising us where to go, knowing the best restaurants, places of interests where she had often befriended either the owner or the guide… :send by Eren meant that we were often welcomed by additional mezze or shown “out of the beaten path” caves and chapel rooms! She is caring and thoughtful to the point that upon seeing that I was reading a novel on Sufi by Élif Shafak, she told us about and then booked for us a Sufi spectacle! We would have totally missed it otherwise! She packed for us picnic breakfasts for the days we wanted to leave early and otherwise we had delicious breakfast on the terrace overlooking Urgup!
Stayed in July 2023
Reviewed: June 7, 2023
Lea
United Arab EmiratesThe place was cozy, beautiful and comfortable. The location is great and very quiet. Erinn was very welcoming and friendly. i highly recommend it!
Stayed in June 2023
Reviewed: May 14, 2023
Caroline
United Kingdomthe position was excellent, toiletries in bathroom a lovely touch, tea and coffee making facilities
Stayed in May 2023
Reviewed: May 3, 2023
Ivana
Serbia-
Great location, amazing views and breakfast, comfortable bed and a truly wonderful and helpful staff! Would definitely come here again.
Stayed in May 2023
Reviewed: April 23, 2023
Dmitry
GermanyExceptional hospitality. Great view from the breakfast terrace. You can always grab the host is always there to help you, wine or beer with some snacks, and enjoy the sunset. The host proactively offered to pack us breakfast, knowing that we would be departing very early in the morning on our last day.
Stayed in April 2023
Reviewed: October 17, 2022
Alina
Romaniaall was perfect
the host is just perfect, she is very kind and willing to resolve all requests the place is very clean and well mamtained close to center but in a quiet area with a nice view the breakfast is very good and tasty
Stayed in October 2022
Reviewed: September 15, 2022
Alberto
Spain-
- the design of the rooms - the great design furniture of the room - and the best: the staff!! They are really willing to help and to please. - it was quiet and relaxing. great for a relaxing holidays escaping from urban areas.
Stayed in September 2022
Reviewed: September 15, 2022
Yue
United Kingdomnothing
I really liked the balcony view, breakfast, sleek design of the room, excellent facilities and really helpful staff!
Stayed in September 2022
Reviewed: August 12, 2022
Michele
ItalyNothing
Erinn is such a wonderful host. She always provided for anything we needed and advising on what to do, where to go and eat, etc. Bookings for hot ballon and restaurants were also perfect, as well as breakfasts and afternoon breaks. Really appreciated! The place to stay in Ürgüp to visit Cappadocia!
Stayed in August 2022
Reviewed: August 8, 2022
Liam
GermanyThe food was really good: fresh and homemade The atmosphere is very chill and cool Eren is very helpful and decent
Stayed in August 2022
Reviewed: July 7, 2022
Zia
PakistanMs Erine is wonderful nice lady who would go out of the way to help you out in any problem and would take care of you according to your needs Highly recomended for every one to stay there in serinn house , if you want to enjoy a real cave house with all the possible modern facilities and a wonderful host
Stayed in July 2022
Reviewed: April 29, 2024
Monica
ItalyEren, our host, was extremely helpful and helped us with booking tours and gave us plenty of tips on places where to eat around the area. Excellent breakfast!
Stayed in April 2024
Reviewed: April 26, 2024
Cevdet
TurkeyThere are no comments available for this review
Stayed in April 2024
Reviewed: April 3, 2024
Dharmalingam
United KingdomThere are no comments available for this review
Stayed in March 2024
Reviewed: May 13, 2023
Kevin
United KingdomThere are no comments available for this review
Stayed in May 2023
Reviewed: June 27, 2022
Ann
United Arab EmiratesThere are no comments available for this review
Stayed in May 2022
Showing 1 - 22
Hamburg, Germany
Lipari, Italy
Cala en Blanes, Spain
Stockholm, Sweden
Seattle, USA
Trang, Thailand
Korčula, Croatia
Miyazu, Japan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content