Nothing

Everything. The food the personal the closest to the beach and to yhe the city.....

Stayed in June 2023

Internet connection was very poor

Great location and staff

Stayed in November 2022

Only issue was the Main Lobby Reception service which weas below standards and expectations - bad attitude in general when servicing guests. Very bad and poor Wi-Fi strength.

The entertain staff were 10/10 with their interactions with guests and the restaurant staff were great too. Great access to beach and all round great hotel

Stayed in October 2022

The drinks weren’t great. They didn’t taste that nice and there were no cocktails available. There was no Malibu and no pina colada which I think are essential on a holiday. The wine was drinkable if you put ice in it and after a while we got used to it. The rose was actually nicer than the white in the end. The water was lovely and cold from the dispenser, but was served in flimsy plastic cups of which you needed two in order to pick it up. The orange juice was horrible, like a very artificial squash.

The best thing about this hotel was the lovely wide pool and perfectly located pool which is right in front of the sea and gets the sun from morning till evening. The pool was also a lovely temperature - refreshing without being cold. I loved every day here sunbathing and looking out at the sea in front.

Stayed in September 2022

WiFi connection not very strong. repeated times WiFi would disconnect during our stay at the hotel. the music was loud but that not the problem. The music was playing to many of the same music everyday. The should make a playlist for each day switch it up a bit. also no spicy food we love spicy

location very good. design of the building good.

Stayed in September 2022

Poor wifi in the room, depends where you sit. AC is quite loud although you can still fall asleep as it's kind of white noise. However the AC was not particularly effective in my room.

very nice and helpful staff, good food with a wide variety, very clean rooms, good looking, well equipped hotel with a very convenient access to the beach via a tunnel under the road. It's a tunnel only for hotel guests as it's right next to the hotel pool.

Stayed in September 2022

Very little pour of the alcohol, if you ask for a spirit and mixer, also the man shouted at me saying one person 1 drink when I wanted to get a drink for my mum. like relax no need to shout.

Was good value for money. 3 buffet meals everyday. fresh stuff, the meat and the fish was ok. not the best. overall the food was ok. not the best

Stayed in July 2022

Beach are could be more clean 🤗

Kaikki Olli perfect, First of all, the reception workers, name by Ömer & cleaner ladies, chefs and stuff from kitchen, we are thankful 🙏🙏🙏🙏

Stayed in May 2023

Indoor pool was with cold water, but may be its a minus just for us, as we were with a kid. I'm sure after the sauna (which they also have), such pool would be perfect ))). But all other things were fully compensating this!

I liked everything: food, staff, facilities, own beach, room, location! If we go again to Alanya, we will definetelly try to stay in this hotel again.

Stayed in April 2023

Everything was perfect. The manager was so kind and helpful

Stayed in June 2022

The pool was smaller than the expected but since the beach was so close that was not a problem at all.

Rooms were spacious and clean. Location was perfect, so close to everywhere. Staffs were amazingly friendly especially chefs and waiters at the restaurant. Foods were sooo soo good especially on 30th August, the buffet was mindblowing.

Stayed in August 2022

drinks at the hotel needs to be improved. there is no indoor bar if you want to drink you need to do it in the hot weather. entertainment not entertaing very boring.

Hotel location is very good just right at the beach. hotel has their own section of beach with sunbeds. rooms are big enough and very clean. foods are very tasty huge selection and every different menu. lots of nice deserts and fruits. Good selection of cocktails.

Stayed in September 2022

The food in the restaurant was not tasty and the choice was very poor. The wifi in the hotel was weak and worked fine only at the reception area. Although the animation team did a great job keeping the crowd entertained, the daily program was exactly the same every day. It gets quite boring after a week. Additionally, it is a pity that there was no hotel bar at the hotel beach. It would have been great to get a little cocktail or a wine at the beach as well. There are no irons in the room, and there is also no possibility to rent one. The only way to iron your clothes is by the hotel laundry service for additional costs per item. Lastly, the air conditioning in the rooms could be updated. The temperature in the room did not fall below 27C after being on all night.

The staff was very friendly and was helpful with all the questions I had. The animation team (especially the two guys) did their best to entertain the crowd. The location was quite good, not in the very city centre but easily accessible by bus or by a walk (circa 1h). And there is a wonderful view of Alanya and the sunset in the evening. The area around the hotel is also quite busy during the night with many shops and restaurants to visit.

Stayed in August 2022

everting it was the most disgusting food ever

nothing

Stayed in August 2022

This review is hidden because it doesn't meet our guidelines.

Almost every thing First of all The staff they are extremely unfriendly My t-shirt fell of the balcony I reached them for their help for more than four times they didn't even tried a little to find it. The breakfast the lunch and the dinner was so bad that we had to eat outside even though we booked a full board. They didn't even have a normal blankets only a cheap thin one. Something I really hated they took a deposit of 200 tl for a second room entry card. They have absolutely the worst air conditioner ever in there facilities. I spend there 3 nights that felt like a month. a very bad month. I traveled so many places and have been in so much places this definitely the worst so far and the main reason for that is the staff as i mentioned earlier

I only liked the activities they do

Stayed in July 2022

Everything thing was perfect. Very nice staff and very kind manager.

Stayed in June 2022

Staff

Stayed in June 2022

The personnel was very polite and professional.

The location of the Hotel was very good.

Stayed in May 2022

Long from when I go back

Food

Stayed in June 2022

the food was not nice I have to say when we arrived the plates where sticky. we also had a few issues with our room as it wasn’t ready for us when we arrived, the fridge was over heating, the shower was draining, also the staff was a headache as most of them didn’t understand English and where not very friendly.

the location of the property was good as u where in the heart of everything one straight road and u have everything on it. but the hotels location is perfect because ur not in all the noise but can still enjoy everything easily.

Stayed in June 2022

perfect staff

Stayed in June 2022

stayed with my husband & l daughter, staff were amazing & everywhere so clean. close to beach & shopping & couldn't fault a thing. thank you so much for a lovely stay.

Stayed in May 2022

The location of the hotel, the beach and especially the friendliness of the staff was excellent.

Stayed in May 2022