it would be good to have more deserts for the breakfast, and to have tea options. The only tea they serve on breakfast is black turkish tea. no other tea for kids

hotel is comfortable for family of 4, staff is nice, metro station is close byjust10min walk. We like it

Stayed in January 2024

Area where hotel located.

The hotel and its staff were outstanding and amazing, deserving more than a 5-star rating. However, the surrounding area poses challenges for families. People are in many situations unfriendly and occasionally rude. The streets are not stroller-friendly, with heavy traffic and inadequate sidewalks. Dealing with taxi drivers can be frustrating; most are rude and overcharge, sometimes double and triple the fare, but I found one honest driver his name Omer his number +905325784755 for those facing similar issues.

Stayed in January 2024

Was not enough necessary equipments , which must have 4-5 star hotels; such as dental kits and so on .. Hair dryers was too weak etc..

View to the City

Stayed in January 2024

Breakfast lack of some items good to have.

This room was with a city view, clean and spacious Good reception staff and helpful. Speaking English fluently. I dealt with Samet👍 and Nagris 👍 Breakfast is good. Room flooring was good as it was without carpets.

Stayed in January 2024

This room was facing factories where Diesel like smell is too strong when I attempted to open the room window for a fresh air. Breakfast lack of some items good to have.

Good reception staff and helpful. Speaking English fluently. I dealt with Samet👍 and Nagris 👍 Breakfast is good. Room flooring is good without carpets.

Stayed in January 2024

- The location (too much industry around the hotel) - I had something important in the car and they left it outside for some good hours - A litle more attention on cleaning

+ The room size and view + The personnel + The SPA and pool + Free parking + Public transport is close by, but taxi is also cheap to and from center - The breakfast is okish, there is room for improvement

Stayed in December 2023

The weather 😊

Parking Lobi and spa center

Stayed in December 2023

Very helpful and friendly staff in general. Thanks to Eda and Veysel from the reception as well. Very nice stay.

Stayed in December 2023

I think there is not much to complain about when staff are friendly and helpful. Things cannot always be perfect. There is no point in complaining for the sake of complaining.

For breakfast there is a good variety of food and plenty of it, the dining room is always kept clean and the food constantly being topped up. At the reception desk, Mr VIESAL was very helpful and understanding and very pleasant. he was very informative. The other girls behind the desk were friendly and attended to my queries promptly and showed great concern about needing anything else during my stay, especially VIESAL. The supervisor attending the room cleaning "BIRSEN" had attention to details and personally inspected the cleaning of the rooms, BIRSEN too was very friendly and does not stop going from room to room. My regular cleaning staff YETER always had a smile on her face and every time she sees me, I was asked if everything was alright and if I needed anything. I will always recommend Windsor Hotel and convention center.

Stayed in December 2023

Location is not perfect, breakfast is poor...

The price-quality ratio is exceptional....

Stayed in December 2023

Staffs are friendly and trying to their best, Samet and Berat both helped us a lot. I wanted to thank them both through here.

Stayed in December 2023

Nothing

Everything

Stayed in November 2023

The bathroom has very bad smell

Brrakfast and the staff

Stayed in November 2023

Room, view

Stayed in October 2023

The breakfast is not a 5 star hotel.

Staff The hotel itself

Stayed in October 2023

Neighbourhood is not that attractive from a tourist point of view. Taxis need to be regulated. Drivers are not willing to follow meter, instead some are asking fare in USD or Euros.

Location was good. Complimentary breakfast was excellent, lot of items and varieties. Room service staff Ms. Ulku was very courteous and helpful. Reception staff Veysel and Semih were very supportive and extended our Check out time. They ensure that our stay at hotel is comfortable and memorable one.

Stayed in October 2023

N/A

Good quality, breakfast, sauna, spa outdoor pool. Staff.

Stayed in September 2023

The location of the hotel is not perfect....

The ratio of quality and price is perfect! Excellent SPA center, friendly staff, delicious breakfast...

Stayed in October 2023

THEY FORGOT TO CLAEN THE ROOM

BREAKFAST WAS LAVISH

Stayed in July 2023

Location

Cleanliness

Stayed in September 2023

Location but taxis outside.

Very clean and modern

Stayed in September 2023

The room cleaning service was bad.

The hotel facilities and the pool. Very nuce , and the reception staff where marvellous

Stayed in September 2023

The cup in the room was dirty.

Liked the room, the amenities and the quick response of the staff.

Stayed in September 2023

Area around shabby. Restaurant on ground floor could be better, drinks on high floor restaurant too expensive

Perfect fitness and pool! Good breakfast and nice view from Seaview room. Friendly stuff. Easy to get to Fatih with a bus round the corner or taxi in front of the hotel

Stayed in September 2023

Location wasn't to bad having nothing close bye.

Customer service and breakfast buffet was exceptional. Room's were very comfortable and clean.

Stayed in August 2023