No lift, get used to stairs. There was a foul cigarette smell when I entered the hotel. But ok to ignore after I moved away from the lobby. Walls are thin so you do hear abit of noise from neighbouring guests.

I enjoyed the onsen so much. And also, deep appreciation to the driver who suggested that I grab dinner beforehand as there are not many dinner options in walking distance from the hotel, then give the hotel a call when I needed picking up from Carrefour. Hotel pre-dropped my luggage in my room. Very thoughtful. Then on the day I checked out, I left my bags with the hotel for safe keeping, and went hiking in Yangmingshan, fell and got injured, so by the time I made it back down the mountain I was very tired. The staff kindly ferried my bags to Xinbeitou MRT where I was at. Caring and Great service I would stay here again! And the onsen water was great.

Stayed in July 2025

The lack of hot water in the shower wasn't so nice, also the feng shui of our room (with the bed facing the door) wasn't so comforting. There are some signs that the hotel is a little run down, but not too bad.

The onsen was very nice and the location was not too far off from the train station. The room was okay and the bed surprisingly comfortable. The theme of the place was very cozy.

Stayed in June 2025

There was no lift to the room and we had to climb several flights of stairs up. This should have been flagged out in the hotel description as guests might have difficulty with stairs.

Very spacious and comfortable rooms. The staff were friendly and helpful.

Stayed in June 2025

Staff are very helpful and welcoming. Close to Thermal Valley. Water quality is good.

Stayed in June 2025

Excellent location - free shuttle to Xin Beitou as many times as you like. Very worth the cost to get Premier room to have your open air hot spring and savor the green sulphur, milky white thermal water. I stayed in room 306 located directly below their hotel sign - see picture. Complimentary 24 hour auto coffee grind machine in lobby and bottled water as well. Staff friendly and accommodating, English spoken. Family run hotel with great 'feel'. Several temples within walking distance as well as a family mart for convenience store items, Would return.

Stayed in May 2025

Some of the facilities are a little bit outdated.

Semi outdoor hot spring

Stayed in April 2025

The bigger pool is a paid facility, not free for guest. Only a small bath tub for the hot spring.

Stayed in March 2025

Loved the thermal waters The staff carried my case up as there is no lift

Stayed in March 2025

Wooden floor and walls poor sound insulation. Was noisy from upstairs and neighbouring room.

The in room hot spring bath tub. Room set up is nice and neat.

Stayed in February 2025

The hotel owner is constantly watching visitors coming and leaving

The hotel was able to upgrade us to a bigger room on a lower floor as there weren't elevators available The hot spring bath was great and we got to use it to the full extent of our stay Employees were very kind especially the shuttle driver, and front desk staff

Stayed in March 2025

The furniture is a bit worn-out

very spacious and clean room with private hot spring tub

Stayed in March 2025

The location is a bit far to walk, esp if u are exploring the area between the shuttle pickup points.

Big room, private hot spring bath. Friendly staff with good service, free shuttle transfer between hotel and train station.

Stayed in March 2025

A little faded but loved the tatami mats etc

Very friendly and helpful staff and private Bath on deck of room was fabulous. Also best breakfast in Taiwan!

Stayed in February 2025

You can hear some noise from outside

They provide free shuttle service to and from Xinbeitou station. The place is a bit old but clean. The private semi-open hot spring tub is good.

Stayed in December 2024

Cleanlinss in the bathtub could be improved

Proactive staffs and kind

Stayed in January 2025

Tiny window with no view

Good Location

Stayed in December 2024

Unfortunately there is no elevator, may not be suitable for elderly

There is onsen in the room, can do onsen as and when you like when you stay here

Stayed in November 2024

None

The friendly staff and of course our private hot spring inside the room The quadruple room has a divider as shown in the photo and served like 2 rooms inside which was nice if you prefer division for privacy. 2 bathrooms as well and each bathroom has its own full sink, toilet bowl and hot spring tub.

Stayed in December 2024

None

Clean and close to attention.

Stayed in November 2024

Nothing it was great.

Lovely little hotel. Private thermal hot tub outside the room was fantastic. Spotlessly clean, free coffee & bottled water available 24/7 in reception. We arrived by car the Hotel got us a space right outside. Free Shuttle Bus drops you into town if you need it but it's only 8 mins on foot. Perfect location easy walk to the hot spring and attractions. Didn't book breakfast there's a Starbucks & McDonald's and plenty of breakfast options in the town Fantastic value.

Stayed in November 2024

The carpet needs vacuum on stairs.

people who work here are friendly and helpful.

Stayed in November 2024

Old hot spring hotel, room flooring unstable...

In suite private hot spring is really convenient and friendly staff.... There's a old granny who is very friendly.

Stayed in November 2024

Not really with the price we paid.

Value for money and glad that room has two dedicated onsen bath. Hotel also provided free shuttle service back n forth to hotel.

Stayed in November 2024

I like the style and the quality of the water

Stayed in October 2024