If we have to mention one thing: if you need a freezer compartment the refrigerator does not have one. Then again we noticed that this is probably the standard small hotel fridge (glass door) provided throughout Taiwan

Very clean! Spacious room. Nice mattress, nice pillows (two: one semi soft, one a bit sturdy). Great shower. Cable TV. Perfect fresh air circulation. Lots of facilities. Free water, free coffee & tea, free ice cream (and sometimes popcorn). Free parking outside or underground). Vegan breakfast available and upon request they go out of their way to suit your needs.

Stayed in April 2024

Being nimble, the over zealous staff was very fast in clearing my buffet breakfast giving away my seats to another guest while I am still having breakfast. Staff did apologised. In additional, the buffet spread are very limited especially in the egg department.

Excellent service, hotel design is neat and effective. Free coffee and tea throughout the day with snack including ice cream a big draw. Staff even help to send back stuff I left in the hotel.

Stayed in April 2024

There is only 1 washer and 1 dryer in the building. Dryer is rather weak, takes about 3 cycles to fully dry all clothes for a couple.

Great location, few mins walk from Chiayi TRA, and is reasonably priced and very comfortable to stay in. Staffs are extremely helpful as well.

Stayed in April 2024

Hotel signage not visible for visitors arriving by train at Chaiyi Train Station; and No nearby eateries (meaning within 3/5 mins walk).

Hotel is great, clean and staff are extremely friendly and helpful. Breakfast good choice of food.

Stayed in April 2024

Nothing!

The hotel is just a few minutes’ walk from Chiayi station. The staff could not be more friendly or helpful, including assisting with taxis or other transportation. The rooms, restaurant and public areas are spotlessly clean and modern. The wifi is good and there are a few Western tv channels including BBC News. The room had its own iron and ironing board, hair dryer, kettle, mini fridge and desk space. The balcony is a nice change from sealed-in rooms. The lobby has 24-hour coffee, tea, hot chocolate and biscuits. The coffee is the nicest I had in Taiwan! The ground floor also has free soft-serve ice cream! Breakfast is pretty extensive with plenty of Western and Taiwanese options. One of the best hotels we booked in Taiwan.

Stayed in March 2024

A better vending machine, or more variety in 24/7 food choices :)

This is a new property located slightly away from the main town centre (where the famous fish soup and night market are situated) but that's an easy 10-15 minute walk away. Situated near to a railway and bus station, where you can easily hop onto a bus taking you up to Alishan, if you are thinking of heading there. The new property meant that facilities are great, the bed is firm as I like it, good breakfast spread, decent gym equipment, a 7-Eleven vending machine which ate up my NT$5!, air hockey and futsal if you'd like some entertainment. Kids will enjoy free flow ice cream, chips and cookies available throughout the day. The breakfast also provides takeaway boxes if you want to pack some food for your day trips too, although the town is full of other good food. Just across the road is a lovely hotpot place to check out too.

Stayed in March 2024

The breakfast needs improvement!

Stayed in March 2024

Location is a bit way off the Central area.

New and clean hotel. Breakfast spread is very good. Provide unlimited supply of drink biscuits and ice cream in the lobby.

Stayed in March 2024

Location is on the other side of Chiayi train station, which is away from main attractions.

Well appointed rooms of a decent size. Free ice cream and coffee & tea. Good breakfast selection.

Stayed in March 2024

Nothing

All is perfect

Stayed in March 2024

Located in the back part of Chiayi, where the bus station is situated. So it is very convenient for us. The hotel offers very good facilities. The room and bed is very big. The breakfast selection is great. The staff are very helpful and offered excellent service during our stay.

Stayed in February 2024

Elevator is not sensitive with key. It take time to make it work

Clean room and great king size bed. Breakfast is great with reasonable choices. Ice cream and coffee availability at day time feel awesome after warm weather.

Stayed in February 2024

poor washing equitment and only one Poor RFID card for evalator

24hrs free coffe bar,& lunar new year gift evry days &reserve car position

Stayed in February 2024

Nice spread of breakfast

Stayed in January 2024

Nothing I could think of

Complimentary all day hot beverage

Stayed in January 2024

New, clean, spacious

Stayed in January 2024

Slightly pricey and the parking space could be increased.

Very close to the train station and the property is clean and comfy. Staffs are friendly, a broad choice of the breakfast.

Stayed in December 2023

Location comvenient

Stayed in January 2024

A tad lower for the hotel price would be reasonable.

Room was comfy and a wide buffet spread for breakfast. Not too far from the bus and train transit centre. 20 min walk to the nearest night market.

Stayed in December 2023

The bathroom door is also the shower door.

Almost everyone we encountered speak English. Nice seating on first floor and the lobby area with drinks and refreshments. All you can eat soft serve.

Stayed in December 2023

Breakfast is not extensive and sufficient I guess

Modern and comfortable. Nice beds

Stayed in December 2023

not much. a bit far from normal train station and night market. 30mins from HSR train station.

very nice breakfast, about 5-10mins walk to train station. It has spacious room. There are good staff who provides good customer service. there was welcome drink for you to choose and some snacks at night.

Stayed in December 2023

It would be nice if more choices can be provided for the breakfast.

It is nice to have the snack bar providing ice cream, cookies, milk tea, etc. free of charge. The location is good because it is near to the train station. The room is clean, quiet and tidy. It would be even better if the breakfast can provide more varieties.

Stayed in December 2023

Location was walkable from the train station but we had to walk along the road with our luggage at some parts, a little challenging with elderly and children in the rain. Would be great if hotel could provide shuttle service to and from Chiayi Rear station.

Clean, spacious and well-designed rooms and facilities. Large balcony in rooms, bathroom door functioned also as shower door. Love the design and interior decoration of the whole hotel. Comprehensive service and considerate provisions for guests. Information sheets with QR codes to Google map lists of tourist attractions and food places as well as hotel information were provided. Very family and children friendly hotel. Air Hockey and Foosball tables as well as cookies, coffee and chocolate ice cream provided for adults and children at level 1. Large lounge space to sit and chat with a mural of Chiayi in the background. Umbrellas provided at the entrance. Good breakfast spread. Very near Ge Zai Lai Turkey Rice shop and RT Mart. Free BRT shuttle bus to HSR Chiayi from bus transfer station. About 27 minutes walk to Wenhua Night Market. Would recommend this place to families with young children and elderly to stay in Chiayi.

Stayed in December 2023