The soundproofing is quite poor, and I can clearly hear the voices from the next door and outside the door. I can also clearly hear the voices of people walking upstairs.

The hotel front desk was very friendly and helpful. The room was small but comfortable.

Stayed in July 2025

The rooms were a bit old and there was no temperature control on the AC. The room were also not really sound proof.

It was very close to the Taipei 101.

Stayed in July 2025

Staff were very helpful.

Stayed in June 2025

None

The room is a little bit small but it’s clean and comfortable to stay. The receptionist is accommodating and very kind.

Stayed in January 2025

I didn't like what I consider a bit of disingenuous false advertising. I booked what was supposed to be the larger room for the slightly higher price; there's NO WAY that the room I got was that larger option. The advertisement also said there was a 'view'; the only view was the alley between and behind several buildings, where drunk bums go to pee behind the dumpsters. And despite having a reception desk with a receptionist, they have this absolutely RIDICULOUS 'self check-in machine', which you HAVE TO USE, EVEN IF THE RECEPTIONIST IS THERE... Not a feature that I EVER intend to allow to become normalized or let myself get used to. I won't be staying there again, if for no other reason than I found the self check in to be absurd and stupid, and I will go out of my way to avoid places that have that feature, even if it means paying more money for a lower quality room.

The room was very clean and quiet, located in a good areas right by the 101 building, with lots of restaurants and coffee ☕ shops around. The tv had plenty of channels, and the WiFi worked well. The bed was comfortable with good amenities provided. Overall not too bad, I've been in both better as well as worse hotels in Taipei and other parts of Taiwan. Guide Hotel Xinyi isn't too bad of a choice if you're looking for a cheaper place to stay in that section of town.

Stayed in December 2024

Upgrade the televesion,, lack of access, no nefflix etc if you need watching

Very good accepting Guest..

Stayed in November 2024

The toilet flush was poor.

The room was clean and the shower good.

Stayed in November 2024

Not allowed to check in earlier for no good apparent reason. They were not busy cleaning the room.

Location

Stayed in October 2024

Some insects in the building

Location and easy access check-in checkout

Stayed in September 2024

Was tricky for taxi to find it. The address is actually behind where you get dropped off

It’s very close to tower 101 and train station

Stayed in June 2024

Very convenient to walk to Taipei 101, Tonghua night market, immediate bakery at the corner, Thai restaurant infront of the hotel. I ate the street food from the night market and bought my breakfast pastry the night before my check-out. The staff were very polite even if the only spoke little English.

Stayed in November 2023

Bad sound insulation

Location

Stayed in August 2023

Great hotel near 101.Underground etc. Usefull for exhibition centre

Stayed in August 2023

Poor sound insulation.

Service and location great.

Stayed in July 2023

Name of the hotel was different to the name on booking.com so it was difficult to find. Bath was a little small and room was very dark.

Big room and the bed was very comfortable.

Stayed in December 2022

The pillows were too hard and uncomfortable. I could hear the next room occupants alarm clock as if I were next to them. If you look for the hotel on google maps or uber you will not be able to find it since it is still named after its previous hotel name. Staff did not look presentable.

Location

Stayed in August 2025

Room, bed, bathroom, elevator, facilities, bedding, towels, shower

Absolutely nothing, poor and small room, bathroom we unacceptable, towels were a joke.

Stayed in April 2025

Good central location, easy to find, very helpful friendly staff. Just not very clean, but overall a good place to stay. Would recommend the superior room for a couple, we would've been unhappy with something smaller.

Stayed in February 2025

I got a room just near the restaurant exhausted fan, a bit dark, unpleasant smelt, I can hear noisy outside the room when people in and out from the lift, so I place a rolled of a bath towel on the floor just behind the door to block noise and the unpleasant odour.

The hotel price is great as it's near Taipei 101 and many local shops. The fresh local bun and pastry shops nearby the hotel are very good.

Stayed in December 2024

Old and not well maintained furniture.

Location

Stayed in January 2025

The room was not clean, found some hair. Photos did not reflect the overall status of the facilities, which are dated. There is a self check-in and checkout area, however the phone number provided to request assistance did not work at all and the reception is often unattended. We were told we could leave our luggage at reception until check-in, however when we arrived staff could not be located to assist. Definitely too expensive for what is offered

Good location, we could see Taipei 101 from our room

Stayed in November 2024

The place was very dirty and looked nothing like the photos. It is not worth the price at all. There was also mould on the roof and the room had very poor ventilation.

Stayed in April 2024

very cute room! the shower is a bit small but everything else was nice :)

Stayed in October 2023

The hotel looks nothing like the photos they have posted here. So don't expect anything to look or feel that new, or clean. The room was clean (I assume).but basic. It wasn't very clean or well maintained, and the elevator smelt musty. I stayed only for 3 nights, so I decided to stay on since I had already made the payment. Also note that the maps will direct you to a back alley way which leads to the hotel..it happened to me and my friend who arrived after me. I was quite worried when the cab driver parked by the road and pointed into an alley... I made him find another road to the front end of the hotel. Since the same thing happened to my friend, I think it's because the hotel isn't correctly marked on these maps

The location was very close to the venue where my event was to be held. The staff was quite helpful too.

Stayed in September 2023