Noise outside

Location excellent

Stayed in June 2025

There was, essentially, no way to hang up our bath towels after showering. Nor was there a place to put a towel for after washing our hands. Which is ridiculous in a hotel room costing $400-plus per night.

Staff were exceptionally friendly and helpful. Our room was spacious and the kitchenette very well kitted out. The location is perfect for getting around center city, as its right next to Independence Hall.

Stayed in April 2025

Nothing comes to mind.

A hotel is a hotel and expectation tends to be similar with most but AKA had a mote premium feel with a comforting price. Loved that it was right at the center of Philly and allowed for access to all things Philadelphia.

Stayed in April 2025

Beautiful hotel. Enjoy our stay. Hotel is in a great location. The staff were amazing and very knowledgeable of the area. We had dinner and cocktails at the hotel and food was amazing. Can’t wait to come back!!

Stayed in April 2025

Great location! Friendly staff. We look forward to enjoying the facility and staying longer to take full advantage of amenities.

Stayed in March 2025

The staff was so friendly and helpful, just amazing.

Stayed in February 2025

The Hotel Location is perfect. It is in the middle of the shopping district with great restaurants everywhere. The Hotel is clean and very modern. We will definitely stay there again. They were very helpful with an early check in.

Stayed in December 2024

It was cold in one area of the apartment and hot in the others of the apartment ! The den had a Futon ! Perhaps some extra blankets in the closet would have been helpful

Very friendly and helpful staff! The food was excellent

Stayed in November 2024

Room service stars very late and end very early, the menu is small and one day I ordered oatmeal for breakfast as soon as the service started and they were out of it. Also it would be nice to have daily cleaning.

Very spacious apartments at a very nice location. Bed was comfortable and the view of the Rittenhouse Square was an amazing bonus.

Stayed in November 2024

I have absolutely no complaints!

Everything! The location was great. The hotel was very clean and spacious. The staff was the best of all. Very friendly and London the doorman is my new best friend! We will definitely be back.

Stayed in October 2024

We loved everything about this place

This is an absolutely exceptional place. Prime location, the suite was in fact a large, fully equipped apartment with high ceilings in a beautiful historic building in a part of the city that has a London vibe. That is all there, but what really makes AKA Rittenhouse Square stand out are the people. The welcome note by Bianca was hand written and truly personalised, a bottle of wine awaited us in the living room and we had great fun with the assistant whose name was actually London... When I sadly had to leave early due to a medical emergency, one night was actually taken off the bill - that had never happened to me anywhere else in decades of travelling. We are already planning our next stay there.

Stayed in October 2024

I always stay at AKA Rittenhouse when I visit Philaelphia. It is my home away from home. The staff at the front desk are exceptionally helpful. The apartments, no matter what size you choose, are clean with all the amenities needed to minimally make coffee (in the studio) all the way up to a fully equipped kitchen in the larger units. The beds are comfortable, the views of the city or Rittenhouse Square are the best: I wouldn't choose to stay anywhere else.

Stayed in October 2024

Room felt small, bathroom felt cramped, shower door gasket wasn't a full seal so water leaked a bit, ceiling lamp wasn't secured well, blackout curtains had some gaps, the late-night outdoor card scanner was broken at one point but staff was available 24/7 to open the door. None of these would be a problem if the price of the room was lower, then again I also traveled on a holiday weekend so that played into it.

Location is good, staff is nice and helpful and let me check out an hour later for no extra cost, doorman London is super nice, bed was comfy, tv can receive apple screen sharing, Nespresso machine, good smelling shampoo and body wash in the bathroom, quiet. Nice to have a minifridge, and it was stocked with a couple waters.

Stayed in September 2024

They never came to service the room - which a few days was fine, but it would have been nice to have the room freshened up with more toilet paper, coffee pods, water, etc at least once during our stay. I will never book through Booking.com again - they offered zero help or solutions and tried to say the fact that we checked in after midnight was the reason the hotel didn't have our reservation(???).

For some reason the hotel never received our reservation from Booking.com so check in was confusing and stressful- they found a room for the first night (of our 5 night stay), but didn't have a room for our entire trip. I spent the early morning hours looking on my computer for alternative possibilities for the remaining 4 nights of our stay in Philly. The next morning the manager was able to find a room the we were able to move to for the rest of our stay (thank you!!). This was not the hotels fault - it was Booking.com.

Stayed in August 2024

Large, clean, comfy room

Stayed in June 2024

No fridge, no soap in shower even after three requests.

Super location, clean, quiet, laundry.

Stayed in June 2024

Great location. Friendly staff and very comfortable beds

Stayed in May 2024

The coffee machine was not near a plug socket so I had to move it to the floor where there was one lol

The apartment was fantastic, very big and spacious. Modern looking, overlooking Rittenhouse Square. The room amenities were great, bed was comfortable. The television was modern and had all channels needed. Shower was great too. Staff were lovely and informative. I'd highly recommend the hotel, it's in a great area of Philadelphia.

Stayed in April 2024

Would have liked a powder room, access to room service could be more efficient and Manager on last day could be less abrupt when speaking to guests and more like the previous courteous Manager (Julie?). When I requested a late check out he said we had to pay the rate for half a day, but it would only give us an hour and a half more time which did not make sense.

Staff who received us very polite and helpful. Accommodations was clean and well designed for our use.

Stayed in May 2024

Room at low level next to laundry, noizy fridge,

Location, close to nice Rittenhouse Square

Stayed in April 2024

The bed was a little bit small

The location was perfect! And most importantly Wister who was at the front door was super nice and helpfull. He will be the reason for us to come back aka!

Stayed in April 2024

Plug socket on desk for working and coffee machine didn’t work

Very comfortable and quiet property

Stayed in April 2024

Some instructions for the coffee machine would have been nice,

Didn’t eat bfast at the restaurant but made bfast in my room

Stayed in April 2024

Very nice location and room.

Stayed in April 2024