102 West Cabrillo, West Beach, Santa Barbara, CA 93101, United States
#61 of 62 hotels in Santa Barbara
Guests' ChoiceBased on 433 hotel reviews
6.3Cleanliness
6.9
Comfort
6.9
Location
9.1
Facilities
6.5
Staff
7.1
Value for money
6.8
Free Wifi
6.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: August 10, 2025
Raylene
United StatesNo staff at front desk for check in
Stayed in July 2025
Reviewed: July 26, 2025
Cindy
United StatesThe motel needs updating by a designer. Bed springs so old they made a lot of noise. We were not told ahead of time that we’d have to pay an extra fee because we used Expedia or affiliates to book. Person at desk insisted we pay it on checkout.
Location was fabulous! Room was clean.
Stayed in July 2025
Reviewed: July 21, 2025
Nancy
United StatesNo microwave, no hair dryer, no iron, false advertisement of bikes to use.
Great Location, comfortable, clean
Stayed in July 2025
Reviewed: July 9, 2025
Patricia
United StatesThe musty odor in bathroom
Location was perfect. Staff were kind and professional 😊
Stayed in July 2025
Reviewed: June 30, 2025
Kimberly
United StatesNo flat sheet on bed. Only fabric comforter. Dirty tile floors-dirty feet Need to do better breakfast.
Flowers and location
Stayed in June 2025
Reviewed: June 17, 2025
John
United StatesBathroom to small, no toilet paper,
Location, comfortable beds
Stayed in June 2025
Reviewed: June 17, 2025
Freitas
United StatesStaff was pretty unhelpful. I requested an early check in when I booked and got no follow up. Tried calling multiple times the day before and the staff was incompetent. Ended up checking in an hour and a half AFTER check in begins and they were still cleaning my room when I arrived.
Great location! Room was clean and had everything we needed.
Stayed in June 2025
Reviewed: May 27, 2025
Lisa
United StatesInterior of room needed updating. Bathtub was scuffed and no toilet paper roll holder. TV placement in room was strange. Lots of noise from upstairs since we were in a room under the stairs. The front desk check-in process took almost a hour! They have everyone from all their properties checking in a the hotel at the same time with one computer only and the staff didn’t seem to be able to handle the job. They need better training, a more efficient check in process and at least one other station for check-in.
Great location, very picturesque and right by the beach.
Stayed in May 2025
Reviewed: May 12, 2025
Brad
AustraliaFirst of all the management of this hotel is absent and you need to check in with a neighbouring hotel, and it seems they look after maybe 4 properties, so they tend to get busy. One of the days my key card stopped working and that reception was totally unattended for 2 hours - really not good enough. The room, despite having 3 beds, had no desk or table and I was unable to get one for my stay, I had to use the fridge as a standing desk - not ideal for business travel. Property is also equipped with shower over bath, which isn't my preference, and the body wash on the wall ran out on my first day and was not replenished by housekeeping. Additionally the property was not clean, the floor was dusty to the point that if you got wet feet in the bathroom the mat got dirty. Being a tiled floor maybe a vacuum wouldn't hurt
Location was good, room was spacious. Had 2 double beds and a single, which was far more than I needed. Checkin was easy and location was fantastic
Stayed in April 2025
Reviewed: April 30, 2025
Caroline
SwitzerlandUsing non-reusable plates, cups and cutlery for breakfast is a no-go. Please take a part in saving plastic!
Very good sweets for breakfast.
Stayed in April 2025
Reviewed: April 29, 2025
Linda
United StatesBed was v. uncomfortable, needed new mattress. Breakfast was unexciting. No waffles bc someone wasn't there...
Proximity to water; nice courtyard!
Stayed in April 2025
Reviewed: April 21, 2025
Kerrie
AustraliaThe floor wasn't clean. There were dribbles in front of the toilet. The toilet wasn't very clean. There was a pizza box in the Microwave. There was nowhere to leave luggage if you arrived early. 3pm check in appears to be very strict. Breakfast was ordinary. The bed was ok except for the hollow in the middle.
The feel of the hotel. The location is great. The girl who checked us in was pleasant.
Stayed in April 2025
Reviewed: April 18, 2025
Esther
CanadaParking was awkward. No reception at this hotel - had to go next door to sign in. Short staffed. Poor check-in process - one woman running back and forth between 2 hotels. Bathroom was very small.
Location was great. Room was large and comfortable. Beds were comfortable.
Stayed in April 2025
Reviewed: April 15, 2025
Jane
AustraliaAdvertised as having a pool but this was at the property next door, as was management and breakfast. Breakfast was not to our taste.
A fantastic position, right on the beach, adjacent to the main town area and the pier. Very comfortable bed.
Stayed in April 2025
Reviewed: April 10, 2025
Makena
United StatesNeeds to be a bit cleaner flier were dirty and hose keeping needs to restock things better like towels and toilet paper. Hospitality was okay
Stayed in April 2025
Reviewed: April 3, 2025
Salvador
United StatesBook.com stated totally different room that’s why I agreed for that price not worth it, to many things but most crucial ones no noice barrier between floor to noice guest upset walking back, bathroom window missing frame and didn’t lock plus other things. I should have a full refund.
Only location
Stayed in March 2025
Reviewed: March 22, 2025
Joscha
GermanyNo room service, only some sweet things like muffins and waffles for breakfast, thin walls
Great location, friendly staff, overall good value for the money
Stayed in March 2025
Reviewed: March 8, 2025
Nolan
United StatesFurnishings were old
Poor Muffins were old and few other choices
Stayed in March 2025
Reviewed: March 4, 2025
Nicholas
United StatesThe people staying upstairs from me or intolerably loud literally all through the night. I’m a pretty patient person, but this was so bad that I did not sleep. Almost the entire three nights I was there. Actually really affected my trip. I shared this with the staff, but nothing was really done.
The location makes everything easy and walkable. I stayed here a few other times, and the staff has always been the best part. They are also sweet.
Stayed in February 2025
Reviewed: February 25, 2025
Erin
United StatesThe room however wasnt really clean. The ambienace in the room didnt exsist. no charm and horrible lighting, my bed was uncomfortable, it felt tilted
Luv the ambiance, the staff were charming, the location great.
Stayed in February 2025
Reviewed: February 15, 2025
Robert
United StatesNo hair dry, no Continental, breakfast, no view of ocean I had the side street. Made me give $150 deposit an additional to the fee for staying the night. I could hear people walking above me and drop things on the floor. Never again.
Location
Stayed in February 2025
Reviewed: December 27, 2024
Mercedita
United StatesNo internet throughout our stay . I asked for a receipt of our stay, , the front desk lady says would sent it through email but nothing was sent
Location
Stayed in December 2024
Reviewed: October 25, 2024
Ronni
United StatesTub
Stayed in October 2024
Reviewed: October 1, 2024
Dale
United StatesSuper tiny room, smaller bathroom. Had to open bathroom door to pull up and down pants. Door didn't open all the way. It hit tile floor. No shelf/hanger in shower. Nowhere to put stuff. Grounds not very well maintained. Outdoor tile areas had dirt piled up in corners, palm berries all over sidewalk, patio furniture was dirty. No coffee maker, iron/board. Room floor was so dirty it made our socks black. No clothes hanger. Had to use curtain rod to hang jackets and shirts. 2 chairs and a tiny table blocked access to the dresser, and the deck door would not open until we moved the chair and the useless table. No desk for workspace. Weak breakfast. Hotel understaffed. Tried calling twice, got voice mail, waited 30 minutes to drop off key at checkout but no one was there. Left key on keyboard. Don't know about deposit refund.
Location, location, location, small but cozy deck with ocean view, Loved proximity to restaurants and beach.
Stayed in September 2024
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