No staff on-site. Although it did say on-line there was staff available 9 to 5 pm we were able to contact someone by phone with a question about parking.

Great location within walking distance of many restaurants, attractions and just a stroll across the bridge to Kittery, ME lobster shacks. Very clean room and quality of furniture and decor was top notch.

Stayed in August 2025

We had to carry our bags up a set of steps to get to the exterior door. However, this may have been because we arrived after hours.

The rustic atmosphere was pleasant. There was coffee and cappuccino available in the morning. We arrived late without alerting the staff, but they were available when we called and walked us through the after hours check-in process.

Stayed in August 2025

Parking could get a little tricky.

The room was big And comfortable very clean and very well decorated. Love the expresso machine for all your coffee needs. The location was excellent everything you need in walking distance.

Stayed in August 2025

Tough access system

Closeness to shops/restaurants.

Stayed in August 2025

Clean, quiet and great location.

Stayed in August 2025

Loo was broken and didn’t receive the instruction email so had a bit of a stressful time trying to call from my New Zealand mobile. Also, teeny tiny bathroom.

Loved the location and the bed was super comfy. Compact but luxurious.

Stayed in August 2025

“Invisible service” was dystopian and alienating, and not at all what I was expecting. This sort of thing needs to be made clearer upfront, as I would have never knowingly selected in such an impersonal hotel. Get ready for a texted key code to enter the building, no front desk, and an AI chat bot to answer your texted questions. The unstaffed floor was eerie and felt very 2025 in all the wrong ways, which would be understandable in somewhere like Las Vegas, I guess, but felt especially odd juxtaposed with a historic town like Portsmouth.

Clean, stylish rooms. Great location near the center of it all. Short walk to Moxy was appreciated.

Stayed in July 2025

Obviously they have been renovating and updating. Unfortunately, the small fireplace is gone, the leather sofa in the common area was gross, the nitro coffee machine is gone. That was such a nice touch in prior visits. The new 'fancy' coffee machine that is there now never worked the whole 4 day visit ! The elevator was broken one day. They no longer sell the bath products. They use digital key which in this day and age should mean it turns off at check out time at 11:00 am but they locked us out at 10:50am and our luggage was still in the room. Was able to call someone immediately but they acted so bothered (the housekeeper let us in, very nice)

I have stayed at The Ale House, now The Bow Inn, numerous times over the last few years. It is in the perfect location for exploring and shopping in Portsmouth. They have updated the rooms/very neutral, the bathroom shower is beautifully tiled and practical. Comfortable bed. The same bath products are still offered and very nice. Parking can be purchased for daily rate, convenient but pricey. Polite housekeeping.

Stayed in June 2025

No extra bedding for sofa bed.

Great location. Cool hotel. Sofa bed was new and very confortable

Stayed in June 2025

Elevator was cold, shower would not drain and the contactless check in was a little complicated. Didn’t get my code at check in time, had to call and you have to download an app to get your digital key. Room was very cute and clean though. Excellent location

Stayed in March 2025

No staff present at all! Not a warm atmosphere. Common area was cool, with inability to adjust gas stove.

Location and value.

Stayed in February 2025

No microwave or teapot in room. Very small window. Trouble if claustrophobic. Had to arrange and pay for parking.

Location

Stayed in February 2025

Nothing we didn't like, but it is just the basics. The bathroom was smaller and had a very loud exhaust fan that was always on when the light is on.

Excellent location, right in downtown, easy walking distance from where we wanted to be. No no frills set up, just using your code to enter the building and having your own space.

Stayed in January 2025

Check in process was tricky

Stayed in January 2025

I prefer to see the hotel staff for any kind of services. The room was small.

Very convenient location and close to everything. It was quiet at night.

Stayed in January 2025

Nothing

Loved the nitro coffee on tap. Location is walking distance to downtown.

Stayed in December 2024

Could not find any parking. We parked in a lot three blocks away that was supposed to be free parking and it cost $24

Location for walking was great!

Stayed in December 2024

Bathroom - paint was chipping everywhere above shower enclosure; bathroom fan rattled so loudly we were afraid to use it for fear of it falling down on us; really did not like single electrical outlet in bathroom being located in such proximity to the sink.

Location.

Stayed in December 2024

The fan in the bathroom sounded like a freight train so I kept it off and it was a little dark in there.

Location was great, refrigerator in room and very attentive staff.

Stayed in November 2024

This time the door lock was a bit beat up with one of 3 locks not working. still secured other 2.

We love this inn. GREAT location. Friendly staff. Nitro coffee on tap. Our third stay. Highly recommend!

Stayed in November 2024

No gym in or close by but wasn't that big a deal. Ran the stairwell for an hour;))

Location, unique stay over theater. Great coffee room/reading room.

Stayed in October 2024

Great location right downtown. Friendly staff.

Stayed in September 2024

The location was perfect, close walk to all shops and restaurants. The property's communication was excellent keeping us informed how to check in upon arrival. They were able to accommodate us for a little bit earlier check-in and we were very grateful and also for their help answering local questions.

Stayed in October 2024

The Ale house was super cozy and felt like home. The nitro brew and tea station was perfect. The room was very nice and the bed was probably the most comfortable bed I've ever slept in. The location is right in the hub of portsmouth and if you want to walk, you are able to leave your car in their parking lot. I will definitely be coming back next time I'm in portsmouth!

Stayed in October 2024