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Reviews of Holiday Inn Allentown-Bethlehem by IHG This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

4325 Hamilton Boulevard, Allentown, PA 18103, United States

#12 of 31 hotels in Allentown

Guests' Choice

Review Score

Based on 552 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    8.7

  • Facilities

    8.2

  • Staff

    8.7

  • Value for money

    8.3

  • Free Wifi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 8, 2025

    8.0
    Good
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Honestly my only concern was how the sheets felt

    It was pleasant and clean

    Stayed in August 2025

  • Reviewed: August 5, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    Crumbs on the floor in my room. No way (thst I could find) to figure out what programs were on the TV.

    Most of all - the staff. They were kind and caring.

    Stayed in August 2025

  • Reviewed: August 2, 2025

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Standard Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Locations was great for work!! Clean and staff was very nice. I would like to say that Fran and Robert at the front desk were exceptional. I was here for 5 weeks for a clinical rotation at the nearby hospital and they made my stay perfect!!

    Stayed in August 2025

  • Reviewed: July 29, 2025

    9.0
    We stayed here second time, convenient location, great service.we loved the convenience of having a restaurant at the ho
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Friendly and professional service Nice dinner/breakfast area Big room Location off the highway

    Stayed in July 2025

  • Reviewed: July 26, 2025

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • One-Bedroom Suite with King Bed Mobility Access Tub - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Kind of in the middle of nowhere with not a lot of amenities nearby

    Clean, friendly and helpful staff

    Stayed in July 2025

  • Reviewed: July 24, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    Blind sided on the added upfront cost for incidental $100 payable back after 3 days, ridiculous! Mgr angerly stated that what’s everyone is now requesting. No more free breakfast, you need to pay $12.95. I told the mgr had we known about these additional charges, we would have done something different. Note, We have stayed (3) other Holidays since only one asked for $25 incidental but free breakfast. We have always enjoyed our stay at Holiday. Maybe it’s time for a change…

    Not willing but to pay for breakfast, sorry.

    Stayed in July 2025

  • Reviewed: July 21, 2025

    9.0
    Great value for money
    • Leisure trip
    • Couple
    • King Room - Mobility Access/Roll in Shower - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The shower water pressure and flow could be better

    Very friendly staff, swimming pool and restaurant all good

    Stayed in July 2025

  • Reviewed: July 21, 2025

    7.0
    it was fine for 1 one night stay
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night

    the shower was leaking out to the bathroom floor and the room felt humid with the ac unit.

    the room was clean

    Stayed in July 2025

  • Reviewed: July 11, 2025

    9.0
    Had a great stay; would recommend!
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights

    Wished the pool had extended hours and parking was less crowded

    Room was spacious and clean

    Stayed in July 2025

  • Reviewed: July 1, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night

    nothing

    room was clean and staff was very friendly and helpful

    Stayed in June 2025

  • Reviewed: June 30, 2025

    8.0
    Clean Facility with Friendly Staff, Good for no Frills Overnight.
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Extra fee for breakfast. Indoor pool was so cold we couldn't get in it, which was disappointing because we chose this hotel for the indoor pool. Mattresses over-hard / firm, did not sleep well.

    Breakfast was good, plenty of hot food options. Room and building were clean, staff very courteous and helpful.

    Stayed in June 2025

  • Reviewed: June 28, 2025

    7.0
    Decent hotel, great location, only 5 minutes from Dorney Park.
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    - There was confusion as to whether they were charging me for breakfast. As my two children sat down with their breakfast plates, someone approached the table and put a receipt face down on the table. I got to the table, with my plate, and my daughter told me they gave us a bill. I took the slip of paper to the check-in counter and the worker verified that my booking included free breakfast. The paper was 'for the hotel's records', they said. It was confusing and I didn't like that the person who slipped the paper on the table approached my kids instead of just waiting and explaining what she was doing. - As for the room, it was tidy but not truly clean. The floor needed a good vacuuming and the toilet needed a good scrubbing. - The hotel's 'side' doors are marked exit only which is not a big deal but why are they that way? Once you have your room key, those doors should be accessible.

    The hotel is very close to Dorney Amusement Park and is close to many stores and restaurants. The facility was fairly clean and the front desk workers were polite and pleasant. They have plenty of carts available to move your luggage to your room.

    Stayed in June 2025

  • Reviewed: March 26, 2025

    9.0
    Very comfort and relaxing
    • Business trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Not restaurants walking distance

    Everyone was very friendly and the breakfast menu exceeded my expectations compare to other ones.

    Stayed in March 2025

  • Reviewed: March 22, 2025

    8.0
    Very Good
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    Flooring in the bathroom was coming apart

    Nice bed and pillows, soft towels, lots of space and great temp control

    Stayed in March 2025

  • Reviewed: March 17, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Close to the venue where we were going to.Clean and sanitary room.

    Stayed in March 2025

  • Reviewed: March 2, 2025

    9.0
    Such a great place to stay
    • Business trip
    • Solo traveler
    • Standard Room with Two Queen Beds
    • Stayed 1 night

    The only minor complaint I have is about the shower nozzles. These were a bit tough to get to the right temperature. Too much of a turn in either direction made it too hot or too cold. Was hard to get it just right.

    This was nearly a perfect stay. The staff was so nice and helpful. Experienced a problem with the shower and was moved to another room with no issues. They even comped my breakfast, which was very good. Lots of selections for breakfast. The Wi-fi worked good. The location was perfect for where I needed to go. Felt safe and comfortable here.

    Stayed in February 2025

  • Reviewed: February 11, 2025

    9.0
    Great value for the stay.
    • Leisure trip
    • Solo traveler
    • Standard Room with Two Queen Beds
    • Stayed 3 nights

    The staff went out of their way to be helpful. Very friendly and accommodating. The value for the room was good and very close to so many great shopping and eating areas.

    Stayed in February 2025

  • Reviewed: January 24, 2025

    9.0
    Beautiful Hotel
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 7 nights
    • Submitted from a mobile device

    The house keeping is very loud going up and down hallway before 7am.

    It's a beautiful and clean hotel

    Stayed in December 2024

  • Reviewed: January 9, 2025

    9.0
    Stayed for some time here, good experience. People are nice. Very Close to Lehigh hospital.
    • Business trip
    • Couple
    • Standard Room with Two Queen Beds
    • Stayed 5 nights
    • Submitted from a mobile device

    Not so clean.

    Staff very nice and accommodating.

    Stayed in December 2024

  • Reviewed: January 2, 2025

    8.0
    Basic Holiday Inn as expected
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights

    A bit on the expensive side.

    Basic Holiday Inn as expected! Room was clean and warm during a cold winter.

    Stayed in December 2024

  • Reviewed: December 27, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds
    • Stayed 1 night

    very nice pace

    Stayed in December 2024

  • Reviewed: December 26, 2024

    9.0
    Love that I didn't have to pay for breakast!
    • Leisure trip
    • Solo traveler
    • Standard Room with Two Queen Beds
    • Stayed 1 night

    Parking area could be a little better lit and secure. Not sure if there were cameras. Also not sure about the access to the parking lot from side and rear entrances - ALL of the cars were parked in the front and both the side and rear lots were totally empty. Arrived late and had to park in a lonely side lot that was a bit dark and walk around to front entrance.

    Nice hotel. Had exactly what I was looking for: clean, safe, affordable, quiet and easy access to the highway. I travel this route a couple of times a year and have tried several different hotels in the area. On these stays I typically only use the room for maybe 7 or 8 hours before getting back on the road. I am not interested in "extras" and I really like that breakfast is optional. I have zero interest in "free" hotel breakfasts and never eat them. I chose this booking over several other options BECAUSE the it offered a discounted room without breakfast. If I had to pay the "free" breakfast rate I probably would have booked a cheaper room somewhere else. The room was quite nice. I liked that there were a lot of hard surfaces and places to set things down. The coat hooks and bench were a brilliant touch - loved it! Room was also very quiet - soft close doors are much appreciated! Plumbing also seemed to be quiet - not sure how many other guests were staying in the nearby rooms, but I never heard any. Will look forward to staying here again next time.

    Stayed in December 2024

  • Reviewed: December 9, 2024

    8.0
    Good for overnight stay on your way to somewhere
    • Leisure trip
    • Solo traveler
    • Standard Queen Room with Two Queen Beds and Roll-In Shower - Mobility Access
    • Stayed 1 night
    • Submitted from a mobile device

    Near busy highway. They put $100 on your credit card for?? It takes days to be credited back.

    Everything ok.

    Stayed in December 2024

  • Reviewed: December 6, 2024

    7.0
    Comfy place to sleep.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Carpet very dated. Almost gives it a dirty look. Room 222

    Great location. Comfortable beds.

    Stayed in November 2024

Showing 1 - 25

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