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  5. Reviews of Arlo NoMad

Reviews of Arlo NoMad This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

11 East 31st Street, NoMad, New York, NY 10016, United States

#131 of 429 hotels in New York

Guests' Choice

Review Score

Based on 1222 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    9.3

  • Facilities

    8.3

  • Staff

    9.0

  • Value for money

    7.7

  • Free Wifi

    8.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 20, 2025

    8.0
    Nice stay!
    • Business trip
    • Solo traveler
    • Essential Queen
    • Stayed 2 nights

    The staff is lovely. The rooms are super clean and everything seems brand new. They are small but with everything one would need. It's a good location too. They have a nice rooftop with a nice view of the city.

    Stayed in July 2025

  • Reviewed: August 18, 2025

    7.0
    Good Location Just outside the hustle and bustle
    • Leisure trip
    • Couple
    • City Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    No room service and the room was tiny. 6ft bed no use for any giants over 6ft

    Rooftop was great

    Stayed in August 2025

  • Reviewed: August 13, 2025

    9.0
    Arlo Nomad is my go to every trip
    • Leisure trip
    • Solo traveler
    • City Queen
    • Stayed 3 nights
    • Submitted from a mobile device

    Great location. Rooms are nicely appointed. Staff is the best part!

    Stayed in July 2025

  • Reviewed: August 13, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Essential King
    • Stayed 3 nights
    • Submitted from a mobile device

    Size. This Hotel concept was new to me

    Centric

    Stayed in August 2025

  • Reviewed: August 8, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The rooms are quite small.

    The place was spotless, with a friendly and incredibly helpful staff. The location was perfect, and the rooftop offered stunning views and comfortable seating.

    Stayed in August 2025

  • Reviewed: August 4, 2025

    9.0
    Chic hotel
    • Leisure trip
    • Solo traveler
    • Essential Queen
    • Stayed 3 nights
    • Submitted from a mobile device

    Make time to wait for the elevator

    Helpful and kind staff, beautiful design. Even 8th floor room had a great view due to extreme lack large windows

    Stayed in August 2025

  • Reviewed: August 4, 2025

    8.0
    Very nice hotel with extremely small rooms
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Rooms are extremely small and doesn’t have blackout curtain

    The rooms are well furnished, bed is comfortable and the rooftop is beautiful

    Stayed in August 2025

  • Reviewed: July 30, 2025

    9.0
    Spectacular view, comfortable stay, just a little cramped
    • Leisure trip
    • Couple
    • City Queen
    • Stayed 1 night
    • Submitted from a mobile device

    The room felt very cramped and bathroom was average. Hardly any room for two people unless in the bed or bathroom. Very little room to pack a bag

    Stunning view and great amenities. Staff were superb, friendly and knowledgeable.

    Stayed in July 2025

  • Reviewed: July 18, 2025

    8.0
    Amazing location and great staff. Tiny rooms.
    • Leisure trip
    • Couple
    • Essential Queen
    • Stayed 10 nights

    the room was so small!!!

    Location was great and so was the staff. amazing rooftop and amneities

    Stayed in July 2025

  • Reviewed: July 16, 2025

    8.0
    Nice stay, tiny bedroom and bathroom, good value for money, modern
    • Leisure trip
    • Solo traveler
    • Essential Queen
    • Stayed 1 night
    • Submitted from a mobile device

    Shower was too cramped and curtain males it uncomfortable

    Well located, very clean, modern aesthetics, nice rooftop

    Stayed in July 2025

  • Reviewed: July 7, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    This is a great little hotel in a good location, the room was small but comfortable and clean, and the views from the rooftop bar are breathtaking. One thing to note is they advertise a daily $15 credit for food/drinks included in the rate, but it’s actually a 15% discount.

    Stayed in July 2025

  • Reviewed: July 1, 2025

    7.0
    Ruined by foolishly employee waking me
    • Business trip
    • Solo traveler
    • Essential Queen
    • Stayed 4 nights
    • Submitted from a mobile device

    My final night, with my "Still Dreaming" notice hanging o u side my door, I was awakened before 7:00 AM by a Housekeeping person with cans oF water I did not need or request. I was rudely awakened an hour before I had planned to rise and had my sleep interrupted for no good reason! It ruined a good stay and lowered my overall appraisal of my stay.

    Location. Front desk team.

    Stayed in June 2025

  • Reviewed: June 23, 2025

    7.0
    Decent
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Too small a room and bathroom needs a bit more privacy

    Location

    Stayed in May 2025

  • Reviewed: June 16, 2025

    8.0
    Exceptional
    • Leisure trip
    • Couple
    • Essential King
    • Stayed 1 night
    • Submitted from a mobile device

    Shower wasn’t draining but everything else was great.

    Very clean and comfortable.

    Stayed in June 2025

  • Reviewed: June 15, 2025

    7.0
    Great for short people who are not in a rush :)
    • Business trip
    • Group
    • City Queen
    • Stayed 5 nights

    As a 5'10'' person, my feet were hanging off the bed, it's way too short. Only 2 elevators to get to the top floors. Took 10 mins to go downstairs in the morning :(

    Staff was very helpful! The location is excellent. The room was very clean.

    Stayed in June 2025

  • Reviewed: June 12, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • City Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    I wished the rooms would have been big enough to leave my suitcase open - I had to close it to exit the room. The aircon is noisy and I had to swap room as the coolong in the first didnt bring it down to 71 F. I am European, dont use aircon normally but the rooms are small, the windows shut hence u need aircon. the other two rooms they kindly showed me also had loud aircons. So I was provided with ear plugs.

    hotel is run by wonderful people who are fun, caring, go the extra mile.

    Stayed in June 2025

  • Reviewed: June 10, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • City Queen
    • Stayed 1 night

    No coffee machine in the room, too loud as people were slamming their doors.

    The view was incredible!

    Stayed in June 2025

  • Reviewed: June 8, 2025

    8.0
    Amazing atmosphere
    • Leisure trip
    • Solo traveler
    • Sky View Queen
    • Stayed 1 night
    • Submitted from a mobile device

    You get $15 credit but it's rules in when n where you can use it.. I don't get an change to use it 😔

    The area and the vibe it bring

    Stayed in June 2025

  • Reviewed: June 5, 2025

    8.0
    Very Good
    • Leisure trip
    • Group
    • Bunk Room
    • Stayed 4 nights

    The bathroom wasn't private enough/the bathroom door didn't really close. You would benefit from closing that wall and installing a real door. Please have a coffee/tea machine in the room, it's a basic.

    Large room, lovely view, pretty quiet, new and clean.

    Stayed in May 2025

  • Reviewed: June 2, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Essential Queen
    • Stayed 7 nights
    • Submitted from a mobile device

    The elevators were out of service nearly every day during our stay. On some days, we waited over 20 minutes just to get to our room, and when an elevator finally arrived, it was overcrowded, which made the experience quite frustrating.

    Very central location, amazing view and amazing rooftop

    Stayed in May 2025

  • Reviewed: May 31, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Cozy and small rooms. Perfect view on the Empire State Building (20th floor). Yummy Avo-Toast at the Diner!! The whole Crew was incredible!!

    Stayed in May 2025

  • Reviewed: May 23, 2025

    8.0
    A friendly comfortable hotel
    • Leisure trip
    • Group
    • Bunk Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfast was good

    Stayed in May 2025

  • Reviewed: May 11, 2025

    8.0
    Fine hotel with super location
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 7 nights

    Not really negative points, but just good to know: 1. The room we had was extremely small. Basically, our bed just fitted there leaving 0.5 m to the walls. 2. Quite expensive - around 300 Euro per night. But it was expected in New York. 3. Be prepared to pay extra fees next to what Booking.com charged you for. We paid around $300 for 7 days stay. 4. Its in Manhattan. So, the view from our room on the 5th floor was a backyard wall of some ugly building. But all in all, we enjoyed our stay - it's a very fine hotel with a reasonable value for money, at least for New York standards.

    1. The location is great. It is literally 3 min walk from Broadway and the 5th Avenue. The street where the hotel is located, is relatively calm. At less than 10 min walk distance you can find 2 subway stations. 2. The ride from JFK is between 1 and 1.5 hours, depending on traffic (although Google maps claim it to be 35 min, assuming no traffic jams). 3. The staff is very friendly - we were welcomed at the reception by a very friendly young lady who checked us in in 5 min.

    Stayed in May 2025

  • Reviewed: May 10, 2025

    8.0
    The location is incredible, room is comfy, breakfast is good, and rooftop was a nice perk.
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    My TV would not turn off and it took 2 calls and over an hour to get help therefore I couldn’t go to sleep.

    Location was excellent and staff was helpful.

    Stayed in May 2025

Showing 1 - 25

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