2114 South Glenstone Avenue, Springfield, MO 65804, United States
#50 of 52 hotels in Springfield
Guests' ChoiceBased on 60 hotel reviews
5.1Cleanliness
5.7
Comfort
5.8
Location
6.8
Facilities
5.6
Staff
6.3
Value for money
6.1
Free Wifi
5.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: August 3, 2025
Sears
United StatesBeware! The rooms are not accessible. I am wheelchair dependent, and there was barely enough room to get to the door of the bathroom , though not to the toilet. There were no amenities available except for two small shampoos. The room had several bugs in the tub and near the refrigerator. There is no breakfast or vending machines. There is $50 deposit due above the rate, and they say it may be returnable. This is barely a 2-star place.
Location was okay, price was okay.
Stayed in August 2025
Reviewed: July 29, 2025
Miranda
United StatesRoom door key wouldn’t unlock and when we got him he hard to shake the door knob to get the key to work in it
How big the bed was
Stayed in May 2025
Reviewed: May 28, 2025
Tifany
United StatesA little more attention to detail on cleaning (bar soap was left in shower; not mine), other than that.... it was decent and quiet.
At check-in, there was no issue, and the front desk guy was pleasant.
Stayed in May 2025
Reviewed: April 23, 2025
Tesla
United StatesAC should’ve been on and room cooled off before hand. Deep cleaned a LOT better!
Room wasn’t cleaned as expected. There was a used needle in the room, as well as cigarette ashes on the floor in a non smoking room. AC unit was not plugged up and it was extremely hot. We didn’t even find the unit until the next morning as we were leaving.
Stayed in April 2025
Reviewed: April 10, 2025
Michael
United Stateslanguage barrier with staff, no receipt given at check in so not sure what the charges were, tried to check out and get receipt - no one available for checkout
Stayed in April 2025
Reviewed: March 25, 2025
Marilyn
United StatesI felt like I was in a grimy, dirty place
They didn't have breakfast
Stayed in February 2025
Reviewed: December 26, 2024
Danley
United StatesFirst off, I wanted to locate the place when I got to town, about 1:30. As long as I was there I inquired about early check in. I was welcome to check in early, for an extra $20. Otherwise check in was 3:30. Okay, can't figure why someone would shell out for an extra two hours, so wth would you gain from that except malicious satisfaction? Also, the HVAC unit is mounted above the vanity for some reason. I'm 4'11" with mobility issues, also changing the temperature 4°F plunged the room from overly warm to shivering cold. Overall, I got a night's sleep, just wasn't the best experience.
The rate was very good for Christmas Eve. While old, the room was clean with only normal wear of some fixtures. All basic amenities were included.
Stayed in December 2024
Reviewed: May 26, 2024
Del
United StatesThe carpet smells so bad like full of urine.
Staff
Stayed in May 2024
Reviewed: December 21, 2023
Raymond
United StatesThey require a cash only deposit. There were ants in the room around the sink, out of place furniture and electrical supplies in the dresser. The front desk help kept insisting my partner and I get a double bed room.
Reasonable price
Stayed in October 2023
Reviewed: July 16, 2025
Jerrme
United StatesNot only rude but they also came into my room when I was still sleeping & stole $15 off the night stand next to the bed & then told me to leave. I'll never stay there again. They are thieves & need to be arrested
Nothing really. The staff there was rude & hateful.
Stayed in June 2025
Reviewed: July 12, 2025
Bowen
United StatesRoom was dirty, bed was dirty, couldn't even sleep in it, big cockroach ran across the floor, had to kill it, owner told us to get bent pretty much when we brought it up, also found a used needle in the parking lot right next to our car.
Nothing
Stayed in July 2025
Reviewed: July 8, 2025
Gunter
United StatesIt smelled so bad made me puke
Stayed in July 2025
Reviewed: June 28, 2025
Andrea
United StatesI get what u pay for so ..clean enough but could use updates
Very close to hospital, bed was comfy, good price and shockingly quiet
Stayed in June 2025
Reviewed: June 20, 2025
Garry
United StatesThe staff was accommodating. I had gotten sick and they were understanding as I needed to extend my stay.
Stayed in May 2025
Reviewed: May 13, 2025
Bryan
United StatesBroken room window. Terribly outdated and dirty.
Nothing
Stayed in March 2025
Reviewed: March 16, 2025
Jasmine
United StatesDirty nasty
It was gross and nasty there was fleas weak spots in the floor and so dirty.
Stayed in March 2025
Reviewed: March 3, 2025
Rosson
United StatesNothing ⁶6
After u getting money u would not let my 10 lb service dog in . I had to find another place to stay .i did put pet on line. When i reserved lady was pretty rude
Stayed in February 2025
Reviewed: January 6, 2025
Brooke
United StatesBroken bathroom door and shower curtain, loud people above us all hours of the day, people outside our door late hours and trying to enter our room, no insulation in room, heater was loud and ineffective, unfinished baseboards. My reservation was not even looked up or used, we were charged more than reservation and asked to pay cash. Did not match my expectations and was not friendly. Was also not friendly or helpful when we brought these issues to their attention. Stay away!! I did not feel safe. If I had my children with me I would have left immediately.
Location
Stayed in January 2025
Reviewed: November 14, 2024
Rita
United StatesExcellent location!!!
Stayed in November 2024
Reviewed: September 30, 2024
Gamble
United StatesMicrowave was very noisy, people have guests after the time it states no guests, pop machines had only 2 selections available, there is not enough parking due to people having extra guests and we had to park up the hill by the pool and street which made me uncomfortable that my vehicle wasn't really close to my room and I was traveling with a child and my fiance. Other people staying there were very obviously long term tenants as they stare you down when your heading in and are disrespectful.
It was clean and had pop machines and a gas station nearby. The staff is friendly and helpful.
Stayed in September 2024
Reviewed: September 13, 2024
Carroll
United StatesNothing I can recall. Everything was good
The desk clerk was very nice and helpful and I got a king size bed on the first floor and by the office. Room was very clean and fully stocked with supplies Had to put a fifty dollar deposit but got it back when I checked out. House keeping was super nice and came every morning to clean your room. Places close enough to to get something to eat . Highly recommend. I will be stay their again if I come threw that way.
Stayed in August 2024
Reviewed: June 30, 2024
Tanner
United StatesNice pool and quit
Stayed in June 2024
Reviewed: June 20, 2024
Lacee
United StatesLove pool.
Stayed in May 2024
Reviewed: May 31, 2024
Theresa
United StatesPpl was fighting in the parking lot at 3am in the morning
Close to everything
Stayed in May 2024
Showing 1 - 25
Vilamoura, Portugal
Sopot, Poland
De Koog, Netherlands
Rawdon, Canada
Playa d'en Bossa, Spain
Hout Bay, South Africa
Poggio Picenze, Italy
Oloron-Sainte-Marie, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content