We only stayed one night and really didn't notice any negatives, because maybe that the buildings are a bit dated. Perhaps one-bedroom suites could be made more family-friendly by converting dining room area into a nook with bunk beds for children.

The hotel is beautiful and definitely tries to give out luxury vibes. We absolutely loved the grounds and attention to details, such as mosquito net on our balcony. The location is slightly off downtown area but still walkable to restaurants and beaches (additionally, the hotel does offer a free shuttle within certain radius).

Stayed in August 2025

Nothing

EVERTHING !! from the hotel , to the staff , to the taxi to and from the beach each day etc etc !

Stayed in August 2025

Not that I didn't like... just a suggestion. It was wonderful they offer coffee at 8am. I would like to see more items with coffee, not just danish. Maybe toast or bagel. I would have paid for those items too. We are early lite breakfast eaters and 10am to grab food at the restaurant is late for us. We wanted to get up and start seeing the sites.

The room was clean and so comfortable. Loved the balcony! The pool area was one of my favorite spots. Well taken care of and love all the chairs and cabanas. We also loved the bikes. What a beautiful bike ride along the beach streets. We loved the restaurant and happy hour it provided. It was nice we didn't need to leave the hotel for dinner. Julie and Ryan were two of the best bartenders we had in a while. We enjoyed talking with them. They gave us some good ideas to see in the area.

Stayed in August 2025

Best hotel in Naples Staff was great specially Andy who take us to the beach and pick us up gave us umbrellas chairs even toys for my daughter. Rooms are just perfect love the hot tub

Stayed in July 2025

I can’t think of anything that wasn’t above expectations

The rooms were great Staff were all happy and friendly The restaurant food was outstanding

Stayed in July 2025

The location was great, and the facility was very well kept, clean, and comfortable. I would have rate it a 10, but unless a guest is willing to use valet parking, it can be difficult to find a spot late afternoon or evening.

Stayed in July 2025

Excelent

Stayed in July 2025

NA

Everything: location , cleanliness , staff.

Stayed in July 2025

Mike was a special addition as he was always available and ready to offer suggestions and advice.

Stayed in June 2025

Such a great place! We prolonged our stay and we did not want to leave! Staff is incredible - all of them! One bedroom apartment was incredible and unbelievably clean! Pool and pool area are top. The complimentary shuttle service was so appreciated! Thank you, Fran! The Claw bar serves delicious meals! Location is unbeatable- away from the hustle and bustle, but just five minutes walk to 5th Ave. And finally, beaches in Naples are just fantastic! You would no go wrong with a stay at Bellasera Resort! Absolutely delightful!

Stayed in June 2025

On the downside was no breakfast. Which we knew but it would have been nice.

Getting treated as royalties is always nice. With complimentary shuttle rides around the city and free beach chairs and towels the visit was perfect.

Stayed in June 2025

Bed could have been more comfy.

Everything was so clean, and the staff very attentive. The car service is a huge perk.

Stayed in June 2025

The hotel is simply amazing. Our room was very comfortable for the 4 of us. Though we didn’t use it, the kitchen was very well equipped. The decoration was quite modern and well maintained. Having private parking was certainly an advantage given it rained very heavily during our stay. I’ll certainly recommend this place and I’m looking forward to coming back soon.

Stayed in June 2025

Did not have

Stayed in March 2025

Location, service hospitality comfort atmosphere smell 👌. Shuttle to the beach with chairs umbrella excellent

Stayed in May 2025

I wish you could get breakfast before 10

Location and staff

Stayed in May 2025

Without the shuttle service it is a short drive to any other restaurants and bars.

A real 'high end' accommodation but with really friendly and helpful staff. We were very impressed with the room with plenty of kitchen items etc available. Facilities on site are superb - swimming pool was busy but the highlight for us was the Crab Claw Bar and restaurant! Drank there each night (lovely cocktails) and ate there too (excellent food). Special thanks though to the free shuttle service that you can use to get to other places in Naples - Andy was very helpful and friendly and also Demitri.

Stayed in May 2025

You asked if I had any requests, I said we aren’t very strong mobility-wise, don’t need wheelchairs, but this isn’t the place for older visitors or handicapped. It’s not updated, low toilet, a tub. No one wants a tub shower, gross, and not easy to get into. Trip hazard. I wouldn’t call it a resort really. I expected much more, especially at the price point. The other shuttle driver thought it was okay to use his phone while driving us five minutes. The pool was supposed to be heated and wasn’t. That coffee station should be much better and it offer more and healthier options. Danish is pure sugar, not a yogurt or protein bar? The restaurant is good, but again your prices are in line for a top notch resort, this is not that. Won’t be back. Won’t be able to recommend to friends.

The lobby was nice. Dinner at Claw was good, but too expensive for the meal. The bicycles were fine. The shuttle service was good w one fellow, Jeff. The stay was peaceful and quiet. The housekeeping service was swift and easy. Some staff were lovely, some seemed bothered. The arrangement was fine, but the bathroom is old and uncomfortable.

Stayed in February 2025

Nothing

Beautiful and well-maintained

Stayed in December 2024

We loved everything!

We loved this resort, which is located right in the center of old Naples. The apartment was clean, upscale, and comfortable. We used the pool every day and we also ate lunch at the restaurant, which was excellent. The hotel provides free bottled water, beach towels, and also has a shuttle.

Stayed in September 2024

N/A

Location and style

Stayed in October 2024

There was nothing we could fault

We stayed in a family room and were provided with everything we could have needed for our 3 night stay

Stayed in October 2024

N/A

Quality Human Services

Stayed in September 2024

Top notch in everything a gem of a place in Naples !

Stayed in September 2024