16501 Snow Road, Brook Park, OH 44142, United States
#2 of 3 hotels in Brook Park
Guests' ChoiceBased on 344 hotel reviews
7.3Cleanliness
7.6
Comfort
7.7
Location
8.5
Facilities
7.2
Staff
8.3
Value for money
7.5
Free Wifi
6.7
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End of dialog contentReviewed: August 18, 2025
Deborah
United StatesHad a shuttle service that was very helpful
Stayed in August 2025
Reviewed: August 9, 2025
Amia
United StatesFlies are in the room.
Stayed in August 2025
Reviewed: August 4, 2025
Stephanie
United StatesBed was very uncomfortable.
Decent property for one night stay, clean, easy access to airport.
Stayed in July 2025
Reviewed: July 22, 2025
Tim
United Statesnothing
free airport shuttle was great
Stayed in June 2025
Reviewed: July 22, 2025
Brigitte
United StatesThe one room very strong smell of paint as they are remodeling. I sprayed with Lysol multiple times to break down the smell.
Rooms were good size.
Stayed in July 2025
Reviewed: July 10, 2025
Matt
United StatesQuick stop before a flight. Met all of our very brief needs.
Stayed in April 2025
Reviewed: July 6, 2025
Esther
United StatesThe lobby had a few unfinished parts and the elevator was a bit scary at times
Very comfy bed and yummy breakfast!
Stayed in July 2025
Reviewed: July 4, 2025
Prudence
United StatesLocation. Shuttle.
Stayed in June 2025
Reviewed: June 29, 2025
Aimee
United StatesThe elevator is not a smooth ride, but gets the job done. The door to our room, both on the room side and hall side had large chips in the paint. The bathroom light fixture was missing one shade and had a burnt out bulb in another. There was a water spot on the ceiling in the shower. The walls between rooms were good noise buffers, but you can hear a mouse fart in the hallway.
Stayed at this property a few years ago, before they remodeled, and it was clean and comfortable, so chose to stay again. It was still clean and comfortable in the room, but there are some cosmetic and safety upgrades that could be beneficial.
Stayed in June 2025
Reviewed: June 21, 2025
Alan
United StatesThe beds are not comfortable
Location was great
Stayed in June 2025
Reviewed: June 5, 2025
Veedya
United StatesThe pillows were awful. Too flat and uncomfortable.
Friendly and courteous staff at check-in. The room was very clean.
Stayed in June 2025
Reviewed: June 4, 2025
Star
United StatesLobby, carpet, hallways looked extremely old and worn and dirty. Room numbers were written on masking tape with a sharpy pen. The bed was hard
Breakfast was fine Room was spacious and clean
Stayed in May 2025
Reviewed: June 3, 2025
Keith
United KingdomUndergoing major refurbishment so place had appearance somewhat of a building site, had to change room due to fridge making strange noise that kept me awake , however staff resolved this issue very swiftly .
Reasonably close to local transport into city, staff very helpful and friendly esp reception and the breakfast lady. Price was reasonable for a 3 night stay however no warning prior to stay about refurbishment at premises.
Stayed in May 2025
Reviewed: May 25, 2025
Linda
United StatesLong wait for elevator
Close to the airport
Stayed in May 2025
Reviewed: May 12, 2025
Sandra
AustraliaThey are renovating the hotel. The room finishes where not up to syandard.
The staff and shaddle service to the airport.
Stayed in May 2025
Reviewed: April 29, 2025
Gabriel
United StatesThe decor, Apparently the hotel is going through some renovations, The walls are apparently in the process of being painted, The light fixtures covers are missing, Also the room number plates are missing with numbers being written on with markers. Hopefully on my next visit the renovation will be finished.
There was a great variety of items to choose from and the staff was great.
Stayed in April 2025
Reviewed: April 9, 2025
Jane
United StatesThe hotel was clean and the front desk staff was friendly and helpful.
Stayed in April 2025
Reviewed: March 25, 2025
Gene
United StatesI was very pleased to get transportation to the airport at 4:00am. The driver was very pleasant.
We left before the breakfast was available
Stayed in March 2025
Reviewed: March 22, 2025
Carol
United StatesUser friendly TV system! the place looks pretty bare, but it is very clean and comfortable. Staff were very friendly ad helpful. Exceeded my expectations. Excellent value.
Stayed in March 2025
Reviewed: March 6, 2025
Andalano
United StatesCheck in is to late 4pm. It should be 2pm. Bad attitudes and construction going on during the evening hours.
The overtime guy (gage earrings, tats w/ beard) who was the nicest professional person I actually met in that building.
Stayed in March 2025
Reviewed: March 1, 2025
Jedi
United StatesParking lot to door in bad weather was slightly unsafe
Friendly Staff, nice rooms, courteous patrons.
Stayed in January 2025
Reviewed: February 20, 2025
Randall
United StatesMinor details: ceiling seemed to be flaking in one spot, falling onto bed; shower curtain rod functional but not attached securely; toilet shifted slightly; card readers on both ends of building weren't working, so doors were taped open; exercise equipment not maintained (pedal missing on one stationary bike; electronics not fully functional on all equipment)
Decent bed, clean room, staff friendly, free shuttle to airport, very nice hot breakfast options
Stayed in January 2025
Reviewed: January 27, 2025
Owen
United StatesThey are in the middle of renovations So that had a lot going on wasn't noisey or anything just a lot of trash outside and not much parking due to dumpsters and containers. Overall still a nice place to stay and when renovations are complete. It will be a really nice place.
I was clean and friendly staff Breakfast was good
Stayed in January 2025
Reviewed: November 20, 2024
Blomer
United StatesPlace had construction materials all over, one outside door not responding to key cards.
Breakfast was better than expected, pancake machine was unusual (but good).
Stayed in November 2024
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