209 North Vineyard Avenue, Ontario, CA 91764, United States of America
#5 of 37 hotels in Ontario
Guests' ChoiceBased on 330 hotel reviews
8.4Cleanliness
8.8
Comfort
8.7
Location
8.9
Facilities
8.5
Staff
9.1
Value for money
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 12, 2024
Trujillo
United States of AmericaThe price
I like the cleanliness
Stayed in March 2024
Reviewed: December 4, 2023
Colin
United KingdomRoom door swipe entry system not working, 3 times, during stay. A bit frustrating. Why not work ? But easy to replace cards at reception from helpfull staff
Location okay and Breakfast was very good. No issues. Staff polite and helpfull
Stayed in December 2023
Reviewed: October 30, 2023
Mark
United States of AmericaRooms a bit dated. However pretty clean.
Great customer service. Perfect location for shuttle pick up to Escape.
Stayed in October 2023
Reviewed: October 14, 2023
Laurie
United States of AmericaNot sure. Things were great.
Breakfast was great. Had scrambled eggs. Cereal. Fruit. Coffee. Very good.
Stayed in October 2023
Reviewed: October 12, 2023
Elizabeth
United States of AmericaClean and nice staff
Stayed in September 2023
Reviewed: August 23, 2023
Dianne
United States of AmericaThe bath was not lighted well. Would like a bar of soap, not a dispenser. Need mirror in bedroom.
Delicious breakfast. Wonderful helpful staff.
Stayed in August 2023
Reviewed: August 16, 2023
Patrick
United States of AmericaBathtub drain plugged.
Breakfast and location.
Stayed in August 2023
Reviewed: June 17, 2023
Marianne
United States of AmericaThe heat-a/c unit rattled loudly every time it was about to shut off. The 1st time we thought someone was breaking in, but we were so tired from the flight we slept. The second night it kept us up.
The lady (I believe her name was Rochelle) who shuttled us around was terrific. It was after midnight, and she was very helpful and fun. We really appreciated her assist!
Stayed in June 2023
Reviewed: June 7, 2023
Mary
United States of AmericaA perfectly comfortable room for a good price. The staff were very friendly and courteous.
Stayed in June 2023
Reviewed: May 31, 2023
Tom
United States of AmericaWi-Fi issues
Stayed in May 2023
Reviewed: May 26, 2023
Yu
Taiwanno elevator
breakfast
Stayed in May 2023
Reviewed: May 22, 2023
Albert
United States of Americanothing
Breakfast was excellent. Coffee was just ight. Options were great. Choice of a banana or an apple was superb Cleanliness was well noted. In & out in less than 25 minutes.
Stayed in May 2023
Reviewed: May 20, 2023
Susan
United States of AmericaThis Best Western was more than I normally pay for lodging, it was quite high actually. Since I was with family I wanted everyone to be comfortable. But it is California, so maybe it's just reflective of everything in California costs more.
Breakfast was excellent for a continental-style breakfast. The facility was very clean.
Stayed in May 2023
Reviewed: April 18, 2023
Kelly
United States of AmericaLocation was great for easy access to airport. Appreciated the available shuttle service. Friendly staff!
Stayed in April 2023
Reviewed: April 8, 2023
Ron
CanadaAdjoining rooms are very noisy. Would not take a room that has an adjoining door. A small table with two chairs would be nice as the room was quite large.
Fair breakfast, nice room
Stayed in April 2023
Reviewed: March 26, 2023
Kathy
United States of AmericaThevair conditioner was too loud to sleep.
Stayed in March 2023
Reviewed: March 24, 2023
Susan
United States of AmericaThe bathroom smelled like tobacco but when I mentioned it to the front desk, they sent a cleaning crew and the smell was gone.
Great location close to airport with free shuttle. Great healthy full breakfast. Friend staff. Large comfortable room (350 sq. ft.).
Stayed in March 2023
Reviewed: March 10, 2023
Steven
United States of AmericaConveniently located near the Ontario International Airport (ONT). Clean room and relatively quiet. Very good breakfast room with helpful servers.
Stayed in March 2023
Reviewed: February 20, 2023
Carol
United States of AmericaThe shuttle service to the convention center was excellent.
Stayed in January 2023
Reviewed: February 18, 2023
Christopher
United States of AmericaTV remote missing from room. Front desk would not bring one to me, I had to go get one from them.
Clean, nice layout, comfortable bed.
Stayed in January 2023
Reviewed: February 1, 2023
Steve
United States of Americagreat breakfast & location, staff was very nice
Stayed in January 2023
Reviewed: January 7, 2023
Trevor
United States of Americathe property is clean
location was good
Stayed in January 2023
Reviewed: January 2, 2023
Mary
United States of Americafriendly staff, clean rooms, delicious breakfast
Stayed in December 2022
Reviewed: December 24, 2022
David
United States of AmericaThe hot tub was dilapidated and the tub and sink didn't drain in our room
Stayed in December 2022
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