Great check-in, super friendly staff (Sasha & Kaina). Spacious room, nice bath, free coffee, great location, hopefully returning at some point.

Stayed in October 2023

I love the hotel

Stayed in October 2023

NA

Very Very nice hotel with an excellent location in SOHO. Brand new and very clean hotel. The staff were extremely friendly and service minded. Especially Sasha.

Stayed in October 2023

The room was small, although this is expected in New York. The breakfast choice was decent enough but could have been better. The staff booked a car for me to travel back to JFK, which they said was a flat rate, but didn't tell me it was more expensive to pay by card, and the price they told me didn't include the city charges and extras. I would have got out cash if I'd known it was more expensive to pay by card and would have preferred to know the full cost in advance (although it was still cheaper than my Uber quote).

The hotel was a great base for my stay in New York. The staff were so friendly and helpful, they went above and beyond. The room was stylish, comfortable, and clean, although it was very small. This is expected for New York, but it would have been tight if I had been travelling with a partner (I was alone). I loved that the hotel provides ear plugs! The room wasn't that loud to be honest, but if you like to sleep with the window open like I do, the earplugs were a nice touch. I was able to print some small documents for work purposes at the computer terminal, which was really useful. Free tea and coffee in the lobby. Excellent location, close to the subway and Chinatown.

Stayed in October 2023

Breakfast was the big let down. This hotel is modern, the staff are great. The rooms are compact but really clean and well organised however for Australians atm this is an expensive hotel and the breakfast really made me wonder why they just don’t have a dishwasher.

The breakfast is what let my stay down. I hate not having crockery. Paper bowls and cups just seem so wasteful with plastic cups. No fruit on our last morning was really a big disappointment.

Stayed in October 2023

Rooms were a little small.

Rooms were clean and comfortable for a budget hotel.

Stayed in October 2023

The streats around the hotel were practicaly flee market on the sideways, but that did not bother us a lot

New and modern, very clean, staff willing to help, good breakfast. Coffee and teas awailable in the lobby. Location is excellent for exploring the lower Manhattan, financial diatrict, and waterfronts

Stayed in October 2023

Super clean and new. Like that there was no carpet in our room.

Stayed in October 2023

Everything was great!

The staff is very friendly and helpful, good location, nice breakfast as a good start of each day. I would definitely stay again! :)

Stayed in October 2023

Oven wasn’t working so didn’t get a proper breakfast

Nice lobby area - coffee to go too Clean room Comfy bed Location pretty good - walk or subway to main NY areas Good value (with breakfast - if oven had been working).

Stayed in October 2023

The room was quite spacious and it was clean, the view on the courtyard was not the best but it is right in the center of Manhattan. Super friendly and helpful staff. Breakfast was not our type of food however it’s a matter of preference.

Stayed in October 2023

Expensive to stay anywhere in NYC, but this was reasonable enough to stay a few days (for me).

Breakfast was ample-plenty of choices. Front desk staff wonderful--friendly and helpful.

Stayed in September 2023

A little expensive

Breakfast is fine , but there are a lot of good restaurants around which serve food delivery. 3:00pm check-in, 11:00am check-out policy is a little bit annoying . But early check-in service is a surprise ,and it costs $50. Hot water,coffee and other drink machines are open for 24hrs, so does the microwave! Haven’t tried gym or spa , but I don’t think it will be bad. Because of rush checking out, I left stuff in the room. The register and the house keeper found it in a few minutes. What a mazing team! I really appreciate them! Like this hotel and definitely will come back!

Stayed in October 2023

The rooms are quite small - ok for solo travellers l.

Really helpful friendly staff across the hotel from reception, housekeeping and breakfast.

Stayed in October 2023

A little expensive, that's NY though.

Comfortable beds, better than expected breakfast, nice/friendly staff in the lobby, front desk, and breakfast room. Accommodated our request for rooms close together.

Stayed in September 2023

Not enough space for clothing in rooms

Greeting was great and straight forward even though late at night. All staff v attentive and helpful.

Stayed in September 2023

I wanted fridge snacks

Tommy was very friendly and treated me like a friend. The breakfast was good. Bacon and croissant, toast, waffle etc. I saw plenty of options. Maybe add some homestyle potatoes, english muffins or people also like biscuits and gravy so I hear. I was happy with bacon and a croissant. :)

Stayed in September 2023

Wished the gym was a bit more equipped.

Sasha and the whole team at the front desk went above and beyond; Isaac in breakfast; cleanliness and locale.

Stayed in September 2023

The breakfast was okay but could be better. And it’s clever marketing to call this “SoHo” when it’s really Chinatown. I love Chinatown so it was fine with me but people expecting SoHo might be disappointed.

Friendly staff, clean and comfortable rooms, convenient location for the subway and downtown.

Stayed in August 2023

Toilet was not bolted down properly and kept shaking everytime you sat on it. Breakfast served on paper plates with plastic cutlery

Good Location, nice staff, nice and clean rooms

Stayed in September 2023

Would've loved a kettle in our room!

There was a great selection for breakfast each day. The location close to a subway station was very handy for transport around NY. The beds and linen were extremely comfortable and the rooms were well equiped with everything that we needed.

Stayed in September 2023

Only tiny issue was that the coffee machine in my room either wasn't working or I was just confused by how I couldn't get to work. No big deal as drinks available in reception, except on this occasion that wasn't working either but had been otherwise so all in all so big issue as would usually be very well provided for.

The hotel was very attractive, with sweet well-equpt room. The only slight downer was the noise from the street on the evening g when I first checked-in of some guy constantly yelling, but it did stop and heard it no more. Sadly NYC has it's share of homelessness like everywhere today and feel for those unfortunate people. Everything else was great, especially the breakfasts which offered a huge variety and plenty to have to set you up for the day! The staff all very friendly and helpful, thank you! Great location just a minute from Canal Street and very easy to get to all parts of city, and JFK from here.. Lovely three days in the cityhaving spent the rest of the week in NJ to see The Boss at MetLife - super special, get well soon Bruce!!!

Stayed in September 2023

Our shower door did not stay closed in our bathroom, but it wasn’t a big deal to us, everything else was very nice!

Great location, clean, very friendly staff! Decent size room for NYC.

Stayed in September 2023

Nothing.

Super new hotel with very serene rooms. The staff at the front desk were friendly and helpful. It’s located one block from subway station, as well as only a block and a half from NYU dorm Lafayette.

Stayed in September 2023

the only thing is the coffee at breakfast could be a little nicer

the location of the property is excellent the staff is great

Stayed in August 2023