Easy to reach from the airport with the Bart train. Good starting point for tours in and out of San Francisco. Older hotel with charm. Good value for the money.

Stayed in February 2024

Great location and staff were so nice. The room was perfect and had so many nice little touches. Comfy bed and lots of space.

Stayed in March 2024

Good locations one block away from the cable trolley and across from union square

Very clean !

Stayed in March 2024

No complaints.

Good location. Comfortable and clean room.

Stayed in March 2024

Relatively small room and bad sound proofing (given the old building

Best location you can wish for in a historic (and safe) area with the cable car running in front of the door. Lovely extras offered for free like coffee, popcorn and the famous bath duck. Cheap and safe parking a few minutes away. 100% recommend

Stayed in February 2024

Clean and comfortable

Location

Stayed in March 2024

Only one small issue the bathrooms are small, but we made do.

Loved the location, the facilities and welcome cookies and coffee tea on arrival and popcorn in the arvo. The beds were amazing and service fantastic

Stayed in February 2024

The heating in my room was on all the time, which made it quite hot. There was a thermostat, but it didn't seem to do anything. The front desk told me the heating was centrally regulated and I couldn't change it. So I opened the window to regulate the temperature, which was not ideal.

The hotel is centrally located. Rooms are comfortable and well kept. I like that the windows can be opened; for me it avoids the feeling of being 'locked up' in a hotel room.

Stayed in February 2024

Bedroom a little old fashioned , but v comfortable & exceptionally clean.

Excellent, helpful, friendly staff.

Stayed in February 2024

Can't really think of anything

I had a problem with a double booking, the staff were very helpful at sorting it out. The location is very central. Enjoyed my stay.

Stayed in February 2024

Nothing

It’s older charm - very cosy

Stayed in February 2024

lifts were slow - but wasn't a major issue.

High floor - view not great but room was comfy and perfect for our needs Like the coffee machine in lobby Luggage storage good

Stayed in January 2024

The Staff were so friendly and helpful, we felt very comfortable.

Loved the Hotel, built in 1914 and apparently it use to be the tallest hotel in the city. It’s age reflex’s the rooms and bathrooms.

Stayed in February 2024

No ac and no breakfast.

I thought the location was perfect and the amenities were nice.

Stayed in January 2024

The bath tub is amazing so big and deep, best tub ever and they give you bath salts with a rubber duck, will go back. Location is perfect and the value you can’t beat!!!!!

Stayed in February 2024

TV reception wasn't reliable on the 15th floor and radiator didnt work.

The Chancellor hotel was great and the staff helpful. We arrived at 9am after a long flight and were allowed to check in straight away as room was ready. Beds were super comfortable and room was great.

Stayed in February 2024

Location

Stayed in January 2024

Fantastic location. Amazing history of the hotel itself. Staff were so helpful and friendly. Surrounded by great spots to eat in and multiple transport links. Cherry on top was the complimentary coffee, cookies and popcorn!

Stayed in February 2024

No provide coffe maker

Location is at union square

Stayed in February 2024

The hotel is very old however from the price/performance point of view, it is not a huge issue. As I only used the hotel to sleep at nights, this didn’t bother me too much.

The location is perfect, although the rooms are old, the room was clean. Staff are also lovely people.

Stayed in February 2024

I wish they had breakfast available in the hotel.

Incredible staff. I was allowed to check in early and check out late without a problem. When I complained about a smell in my first room, I was immediately moved to a different one. No fuss. Excellent location for wherever you want to go.

Stayed in January 2024

The critique is on a high level. Nevertheless, the toilet flush is very loud and the beds are too soft. We were always rolling to the middle of the bed because it was so soft.

Perfect location. Daily free selfmade cookies, tea and coffee in the lobby. Very nice and helpful staff. Good room size for the price we paid. All in all, perfect stay in San Francisco.

Stayed in February 2024

Mattress on the bed

Excellent location

Stayed in January 2024

The toilet door is broken and cannot be closed, and the room is not well ventilated

We stayed at the hotel for three nights and the staff at the front desk were very friendly. The room is not large, but it is sufficient, ventilation is a little lacking, but the hygiene is not bad in my opinion, the bed is very soft, there are many pillows. The hotel already looks historic and has a great location, with Union Square downstairs, restaurants and shops opening at 6:30 next door, and plenty of dining options within easy reach of Chinatown.

Stayed in February 2024

Wouldn’t be good with a car. There was a huge charge for garaging a car, not on site.

The location was great, I was just in town for an overnight, so I was using a backpack. They had a good iron and board. I walked to North Beach and Chinatown for meals. It was a short walk from BART. The room was clean and the windows could be opened. I would stay again for the price, cleanliness and convince.

Stayed in February 2024