The carpets were tired and dirty in the corridors. Being on the second floor it would have been nice to have screen curtains

The staff was wonderful and the location and the beds were excellent

Stayed in August 2025

Yes

Stayed in August 2025

Room was very small , windows curtains was not fixed and sun lights directly enter room which affected negatively our sleep and prevent us from sleeping well

Stayed in August 2025

Housekeeping left our door ajar when we were out for the day. This was worrisome to come back to as we had valuables in the room. Luckily nothing was stolen.

Great location and comfy room. Quite spacious and clean.

Stayed in July 2025

Tight hallway but not really a big problem

Location, clean room, friendly and helpful staff/receptionist

Stayed in August 2025

I booked it because it said free continental breakfast. They only had fruit and croissants. The croissants were stale each day even after they toasted it. The coffee was mediocre. I just wish they were fresh croissants. I had to get breakfast at Starbucks for my daughter because she wouldn't eat them.

It was good value for your money. The location was amazing-3 minute walk to the station.

Stayed in July 2025

The elevators were slow. We nearly missed finding the hotel at first because the cafe tables in front obscured the entrance. Also, not much of a view from our room windows, but we don’t spend much time there.

The location in the Back Bay is great- close to restaurants, shops and the MTA. It’s a small hotel, with small well-appointed rooms. The staff was friendly and the amenities were good, including free (and good) morning coffee and a croissant.

Stayed in July 2025

Great location. Staff very friendly and helpful Nice cafe with great food located there

Stayed in July 2025

Not really. 2 bottles of water are included only for the first day, but I could buy it for $1. It was a bit hard for me to use refrigerator, as it was put on the very upper shelf, I don't know why.

The hotel is located just in front of Copley station. There are bar and restaurant on the first floor, and you can receive morning coffee and small pastry at the bar. The room was clean and equipped with TV and small refrigerator. I visited Charles River Esplanade to see Boston Harbor Fest, and I could go back to the hotel on foot even in the late night, as many people also walked the same way towards Copley station.

Stayed in July 2025

The room was small but acceptable.

The continental breakfast. The staff were very helpful during my trip to Boston.

Stayed in July 2025

The ac was funky as well as the shower didn’t drain well, and I personally didn’t like being given a real set of keys I would’ve liked a card or apple wallet keys for convince while exploring the city but these are also not huge deals for me

Staff was AMAZING & can’t beat the location!

Stayed in July 2025

Nothing, all good.

Great location to explore Boston - safe neighbourhood. We had a nice view from our room and were thankful of the great AC in the heat! Guy on the front desk was lovely - hello from the 7/11 Irish girls :)

Stayed in July 2025

It is perfectly situated to see the Freedom Trail and all it has to offer, as well as to walk to Fenway for a game!

Stayed in June 2025

Beds were a little soft. Rooms were a bit small, but expected.

Staff was quite friendly. Breakfast crossaints and coffee were awesome. Location was fantastic, right in the heart of Copley. Easy to get around with the bike share next to it.

Stayed in June 2025

The bed and pillows are not comfortable, the room is very small for what we paid. Also the temperature was warm would be nice to have a fan.

Location was perfect close to all of the attractions downtown has to offer.

Stayed in June 2025

The rooms are rather small, and we opted to pay more for a larger room for this stay. There is only one elevator. We usually elected the stairs.

This is our second stay in this boutique hotel in Back Bay. It is steps from 2 subway lines and the Amtrak train station. The restaurant at ground level is exceptional for breakfast and lunch. Fresh croissants and coffee are included in the room rate. We will stay here again.

Stayed in May 2025

The attention at the cafeteria. Weren’t very friendly. Maybe because were very busy

Location!!!!!

Stayed in June 2025

Breakfast is very poor. Small things need attention. Could easily put 2 new waters in fridge everyday but didn't.

Amazing location. Friendly staff

Stayed in June 2025

Wifi on the 5th floor.

Superb location for everything. Fantastic staff, hard to say who stands out, but we must name Joey who got us a new room, when we weren´t happy with the wifi in our first room.

Stayed in June 2025

Rooms are small

Great location!

Stayed in June 2025

Our room was very dark . The window looked out to a dark area between two buildings. It was also right across from the one and only elevator.

Location in the City and near transportation

Stayed in June 2025

Bed is small that you gotta cuddle

Location is amazing!

Stayed in May 2025

Cleanliness

Location Nice staff

Stayed in May 2025

We stayed in standard room which seemed very small - just enough room to walk around bed and for one suitcase to be out. Decor seemed dated but everything worked. Could have had more black out at windows - it was old fashioned mini blinds. That said we ended up feeling pretty good about the place. Old fashioned metal keys too. But lollipops at the reception.

Good location, Cafe downstairs seemed very popular (our local kids said so too). Small croissant and drip coffee was available in the morning or you could purchase full offerings from the Cafe. Towels were fluffy and sufficient hangers.

Stayed in May 2025