655 Boylston Street, Back Bay, Boston, MA 02116, United States of America
#67 of 93 hotels in Boston
Guests' ChoiceBased on 622 hotel reviews
8.0Cleanliness
8.3
Comfort
8.3
Location
9.6
Facilities
7.8
Staff
8.8
Value for money
7.5
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 3, 2024
Karla
United States of AmericaRoom tiny, no closet. No in room coffee
Cute and good location
Stayed in May 2024
Reviewed: May 2, 2024
Alexa
United States of AmericaThe room was a little small, but it was all we needed.
The breakfast was PHENOMENAL!!! And the location is unbeatable.
Stayed in April 2024
Reviewed: April 21, 2024
Paul
CanadaPerhaps the only thing I did not like was the noise transmission from the upper floor; at times I felt like there is an elephant stampede above me.
Fantastic location, especially if you are there for a marathon. The staff was very accommodating and attentive.
Stayed in April 2024
Reviewed: March 25, 2024
Yves
United States of AmericaWell located by a train and subway stop and near Back Bay. It is an acceptable and clean but slightly spartan hotel that can do in a pinch.
Stayed in January 2024
Reviewed: March 24, 2024
Janet
United States of AmericaThe fire alarm kept chirping for two nights and woke us up throughout the night. Its a little worrisome because its an older building.
It was very cute and cozy.
Stayed in March 2024
Reviewed: March 22, 2024
Sharon
IrelandThe hallway on our floor, smells a bit musty from lack of fresh air.
Location is excellent. Staff were so friendly and helpful. Complimentary coffee, croissant and fruit each day was a lovely touch. Rooms were basic but clean and beds very comfy.
Stayed in March 2024
Reviewed: March 21, 2024
Alan
United KingdomNothing.
Free coffee and pastry for breakfast. Perfect location for easy travel by subway or bus.
Stayed in March 2024
Reviewed: March 16, 2024
Aleks2512
United States of AmericaI can only mention that the room itself is not large, and unfortunately, we didn't have a view; the window faced the inner courtyard. However, at the same time, this provided us with peace and quiet.
The staff was extremely friendly and helpful - they helped check in earlier than usual, which was very convenient after a long journey. The room we were provided with was clean, cozy, and provided us with everything we needed for a comfortable stay. The hotel is located in an ideal location - right in the heart of Boston. We were satisfied with our choice of hotel.
Stayed in March 2024
Reviewed: March 12, 2024
Maria
CanadaRestaurant discount (at amazing Landwer Café, in the same building!)
Stayed in March 2024
Reviewed: March 10, 2024
Habib
QatarNothing
Location was excellent, Breakfast was just little, room did not have kettle, tea etc. Very small room in US.
Stayed in March 2024
Reviewed: March 3, 2024
Caesark
IsraelThe room was a bit small, but it was fully equipped with all the necessities. However, there was a constant hissing sound, and I couldn't locate its source.
The hotel is located in an amazing location on Boylston Street, a very central street. You can easily reach many points of interest even on foot. The staff was extremely welcoming, and the room was tidy and clean.
Stayed in February 2024
Reviewed: February 25, 2024
Terry
United States of AmericaThere was one night there was a lot of noise overhead -- like heavy footsteps and also the sound of things dropping. It went on for quite awhile. I was on 5th floor so I assumed it was someone on the 6th floor but my friend--who was on 3rd floor--heard it as well and said it went on until 3AM! We did mention something to the receptionist but she wasn't sure what it could have been.
The location in Back Bay was terrific. It was within walking distance to so much--the train station, the Commons, the Boston Fine Arts museum. Room was fine; hotel offered croissants and coffee for free in the morning. Check out is at noon, which is later than a lot of hotels.
Stayed in February 2024
Reviewed: February 22, 2024
Roxana
CanadaNot having the parking for my car And the parking was so expensive
Location and clean room
Stayed in February 2024
Reviewed: February 18, 2024
Chiara
ItalyThe hotel might need a modernisation.
Fantastic location right in front of the Boston Public Library and few meters far away from Copley underground station and from Newbury Street. The view from the entrance of the hotel was priceless.
Stayed in February 2024
Reviewed: February 15, 2024
Robert
United KingdomI know it's a European thing but tea/coffee-making facilities in the room would be a big plus.
The staff are very welcoming and helpful. The room was a good size for one person and the bed very comfortable. The room temperature was perfect and it could be controlled if you want it a little warmer/colder. The shower was good and the bathroom close to the bed (important if you are older). The free tea/coffee/pastries in the morning were a nice surprise, as breakfast was not included in the price I paid.
Stayed in February 2024
Reviewed: February 15, 2024
Haseeb
BelgiumThe room smelled like chlorine at first.
Nice place. Discount restaurant. Nice view from the room.
Stayed in February 2024
Reviewed: February 14, 2024
Hye
South KoreaWhen I checked in late in the evening, the person at the front desk did not really share anything, but I soon later found out that the two other people were told that there are free coffee and pastry available for all guests from 7:30 am. I don’t know why she wouldn’t share that with me? Also, when I walked into my room, the floor wasn’t that clean. More importantly, the toilet right next to my bed was flushing every other minute that I had a really hard time falling asleep or staying quiet in my room. I think given the hotel’s proximity to Boston’s city, my stay was not all that bad, but I think I deserved a better experience.
I loved the location. Right at the center of Back Bay. It was very convenient to roam around Boston.
Stayed in February 2024
Reviewed: February 11, 2024
Konstantinos
GreeceNoisy mini refrigerator (I had to unplug it in order to sleep) and strange location (up in a high drawer - I had to use a chair), noisy AC/fan, no space for a small desk (a collapsible wooden board stuck in the wall could have been a solution), no view
Great location at the heart of Boston (Copley Square), clean and comfortable room, pleasant staff, complimentary coffee/tea/croissant at the 'breakfast area', 20% discount at the restaurant/breakfast area, DVD/VHS player (for the romantic guests)
Stayed in February 2024
Reviewed: February 7, 2024
Daniel
PortugalVery good small hotel with a perfect location to visit Boston. No complaints. 5 stars.
Stayed in December 2023
Reviewed: February 6, 2024
Linda
CanadaThe negatives were only annoyances, nothing significant. Lighting was a little low in the rooms, but once we figured out the dimmer (not obvious) along the switch it was much improved. We couldn't figure out how to operate the TV but that was probably just as well, better to pour over the Boston guide and discover the tons of things to see and do in Boston!
Excellent location for visiting art museums, near transportation and restaurants. Complementary morning coffee (delicious coffee!) and croissant was a convenient perk. Hotel staff were helpful and courteous. Room was clean, bed was comfortable. The Boston guide and map in the room were very helpful. Public parking was a short walk away. We benefited from the low-season January discount, so that was another major plus. The 20% discount at the downstairs Landwer café was a very welcome convenience with good food options (especially for vegetable lovers) and delicious tea.
Stayed in January 2024
Reviewed: January 29, 2024
Sinead
IrelandSmall room and small bed. But that’s personal choice.
Lovely safe location
Stayed in January 2024
Reviewed: January 15, 2024
Vaiva
LithuaniaThe view through outside windows was terrible, breakfast pastry was served cold, so did not make sence why it was served so late - after 7:30 AM
I loved the location!
Stayed in January 2024
Reviewed: January 10, 2024
Sarah
BahrainThe bed was kinda small for two people to sleep on.
The location was great, right next to the T line, which was convenient.
Stayed in January 2024
Reviewed: January 3, 2024
Stephanie
SpainRoom was a little chilly and dark. Heater was loud. Couldn’t figure out DVD player. Wifi a little Spotty.
Central and comfy. Great that small bfast included in price. Cheaper than other hotels in the area. Staff always very helpful- to find something to eat after hours, to fix tv, heat up water, etc.
Stayed in December 2023
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