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  5. Reviews of Colonie Inn and Suites

Reviews of Colonie Inn and Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

706 Route 9, Latham, NY 12110, United States of America

#13 of 14 hotels in Latham

Guests' Choice

Review Score

Based on 138 hotel reviews

5.2

Score breakdown

  • Cleanliness

    5.9

  • Comfort

    5.9

  • Location

    7.0

  • Facilities

    5.6

  • Staff

    7.3

  • Value for money

    6.0

  • Free WiFi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 26, 2024

    4.0
    Gross
    • Leisure trip
    • Couple
    • King Room with Spa Bath - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room was gross . The bed wasn't made properly, looked like a druggy hotel. It was not worth the 150$ I paid.

    The spa bath

    Stayed in February 2024

  • Reviewed: November 12, 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Police was there and bathroom wasn't the clean. The heat didn't work

    Room size was good

    Stayed in November 2023

  • Reviewed: November 7, 2023

    4.0
    Not recommended for most people.
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was not very clean. The lock on the door didn’t work.

    The location was good and the bed was comfortable.

    Stayed in November 2023

  • Reviewed: October 22, 2023

    6.0
    it was a bed for the night on are road trip
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    it was a little run down but once we where in the room it was quiet comfortable, though i am not sure that i would book her again

    the breakfast was no longer included, dur to new owners

    Stayed in October 2023

  • Reviewed: August 28, 2023

    4.0
    So, so
    • Leisure trip
    • Couple
    • King Room with Spa Bath - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Lots of light bulbs out. No toilet paper in the room when we arrived. Floor and carpet could have been cleaner

    The spa tub was very nice. Size of the room was nice.

    Stayed in August 2023

  • Reviewed: June 12, 2023

    6.0
    it was a last minute booking made out of necessity and it worked
    • Leisure trip
    • Group
    • King Room with Spa Bath - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the parking lot was very run down, there was a visible crack between the door and doorframe, the bathroom was subpar, it was much more expensive than it was worth

    The staff was very kind. The room itself was large and there were many pillows.

    Stayed in June 2023

  • Reviewed: March 6, 2023

    6.0
    Looked nice, but Very disappointing.
    • Leisure trip
    • Couple
    • King Room with Spa Bath - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It looked good to start BUT, ..Their were no bedside outlets. No trash cans in room only one small can in bathroom. No coffee pot in room. There was a place for an iron and ironing board but neither one was there. The bedding was clean but not soft at all, very rough. The included breakfast was very disappointing. It was toast, coffee, and cereal. NO juice muffins or any hot food of any kind. There was one apple and it was visibly bruised.

    The room was clean and reception was friendly.

    Stayed in March 2023

  • Reviewed: September 29, 2022

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    I think I was booked into the newer section, but when we arrived we couldn't take it because my husband doesn't do stairs well, he uses a walker. So he gave us another room on ground level out back. The room smelled so musty we had to open windows to air it out, I don't think it had been cleaned in awhile because of the dust, cobwebs, and a tub with dead bugs in it. But, we were so tired we just made the best of it.

    Stayed in September 2022

  • Reviewed: September 28, 2022

    5.0
    It is fair that the budget is good however there is no lift so you will need to carry all luggages
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    No lift. No room service.

    It is fair that the budget is good however there is no lift so you will need to carry all luggages to upstairs. It should mentioned from booking.com The staff was friendly and helpful.

    Stayed in September 2022

  • Reviewed: August 16, 2022

    6.0
    met our needs
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    parking

    convenient

    Stayed in August 2022

  • Reviewed: June 21, 2022

    5.0
    cute room with spa bath , decent hospitality from staff. Recommendations one night only
    • Leisure trip
    • Couple
    • King Room with Spa Bath - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    house keeping needs to step it up , not only did I have to clean my own room before I got comfortable my partner & I also found things that should’ve been long gone

    comfortable stay for what it is , the staff made the experience pleasant enough

    Stayed in June 2022

  • Reviewed: March 29, 2022

    6.0
    Decent place if you get a spa suite, regular rooms are less of a rating, good times though..
    • Leisure trip
    • Solo traveler
    • King Room with Spa Bath - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Detail cleaning of shower door track needsd to be done.

    Jacuzzi looked clean even though i didnt use it

    Stayed in March 2022

  • Reviewed: September 28, 2021

    5.0
    Out with the wife
    • Leisure trip
    • Couple
    • King Room with Spa Bath - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I didn’t like the burns in the blanket and the light out above the jacuzzi, the couch was old and uncomfortable,

    The property is in a good location , The jacuzzi was nice

    Stayed in September 2021

  • Reviewed: May 3, 2021

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room with Spa Bath - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Wish the jacuzzi rooms we're updated...new couch..new plants. And new bed sets...

    Love the jacuzzi and space..nice staff.

    Stayed in April 2021

  • Reviewed: April 17, 2024

    8.0
    Cozy and Kind
    • Leisure trip
    • Solo traveler
    • King Room with Spa Bath - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Lots of traffic, not the quieter area but as expected. The couch could use a stain clean but extremely comfortable.

    Very kind staff, spa tub was absolutely amazing. Also wonderful Diner near area.

    Stayed in April 2024

  • Reviewed: April 11, 2024

    3.0
    Would not stay again.
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night

    Very dirty. The floor (carpet) was disgusting, it has obviously not been hoovered. Overall, the whole property is run down and dirty. The (non-smoking) room smelled as if people had been smoking in it for decades. Half of the lamps, sockets, etc, didn't work. Noise at night from people shouting and doing other things. Paper-thin walls that literally bounce when somebody in a neighboring room bangs against the wall. Poor WiFi.

    Cheap (in both senses of the word), large room. Strong hot water. Convenient location just outside Albany. Some good eateries nearby.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    1.0
    Dirty and unsecured rooms
    • Leisure trip
    • Couple
    • King Room with Spa Bath - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Dirty facilities and incompetent service. We were given a key to an occupied room. Smoking room when we booked non smoking. Hairs on floor and leftover clothing in sofa crevices.

    location was decent

    Stayed in April 2024

  • Reviewed: April 8, 2024

    10
    Best Hotel experience ever.
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing! All your dreams will come true at the hotel.

    Restaurants walking distance away.

    Stayed in April 2024

  • Reviewed: March 29, 2024

    8.0
    Very Good
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Professional hi

    Area was very quiet. And then the room was clean

    Stayed in February 2024

  • Reviewed: March 18, 2024

    8.0
    Very Good
    • Couple
    • King Room with Spa Bath - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I didn't like that the tv internet connection didn't work after the night i checked in. Had to hook my phone up to tv to watch anything.

    The size of the room was nice. The hot tub was nice. The area was great

    Stayed in March 2024

  • Reviewed: March 17, 2024

    8.0
    Quiet, and relaxing
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Wish earlier check in

    Quiet

    Stayed in March 2024

  • Reviewed: March 15, 2024

    1.0
    Very Poor
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Very nasty rooms staff rude disrespectful to service animals they torment them harassed them

    Nothing

    Stayed in March 2024

  • Reviewed: March 14, 2024

    1.0
    Very Poor
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    Staff are very highly discriminated againest and judged My service animals and harassed them

    Nothing

    Stayed in March 2024

  • Reviewed: March 14, 2024

    1.0
    Very Poor
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 14 nights
    • Submitted from a mobile device

    Staff meaning housekeepers harassed and walked in our rooms nonstop and tormented service animals after we requested no services from house keeping and they tried charging pet fees for service animals

    Nothing

    Stayed in March 2024

Showing 1 - 25

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