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  5. Reviews of Red Roof Inn Newport News - Yorktown

Reviews of Red Roof Inn Newport News - Yorktown This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

4531 George Washington Memorial Highway, Yorktown, VA 23692, United States

#2 of 3 hotels in Yorktown

Guests' Choice

Review Score

Based on 184 hotel reviews

6.2

Score breakdown

  • Cleanliness

    6.4

  • Comfort

    6.7

  • Location

    8.0

  • Facilities

    6.3

  • Staff

    7.7

  • Value for money

    6.9

  • Free Wifi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 7, 2025

    5.0
    Disappointing
    • Leisure trip
    • Couple
    • Superior King Room with Spa Bath Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Mold in room, elevator did not work

    Location

    Stayed in August 2025

  • Reviewed: June 18, 2025

    7.0
    Return Maybe
    • Leisure trip
    • Solo traveler
    • Superior King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The cleanliness of my room left much to be desired. One of the larger towels was soiled and all of the towels still felt a little damp when I first entered the room. The bedspread was stained. There was a hole punched in the bathroom wall. And the flooring is that wood like vinyl that never looks like it's been swept properly. The property is dated and could use a little TLC.

    Traveling solo you worry about safety and I felt safe in and around this hotel. Staff was friendly and engaging.

    Stayed in June 2025

  • Reviewed: May 4, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Did not eat

    Stayed in May 2025

  • Reviewed: February 18, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The whole hotel smelt like cigarettes and the bed was uncomfortable

    Location

    Stayed in February 2025

  • Reviewed: December 27, 2024

    6.0
    Pleasant
    • Family with young children
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    Not laundry yet

    Nice people that work here

    Stayed in December 2024

  • Reviewed: October 28, 2024

    7.0
    Worth the money I paid.
    • Leisure trip
    • Couple
    • Superior King Room with Spa Bath Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Housekeeping never cleaned or restocked our room and we stayed for 5 days. It would be nice to offer continental breakfast but I did know this was not offered before booking. Sofa bed was sunk in and shower was slimey. And the first night the remote fell behind our bed and we had to move it to get it and there was so much trash under the bed (food, plastic bottles, rotten rose petals and dirt)

    The space in the room was great. Coffee in the lobby was great tasting and available 24/7. Low noise even being on a main highway.

    Stayed in October 2024

  • Reviewed: October 14, 2024

    5.0
    Not ideal
    • Leisure trip
    • Couple
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Loud dogs early

    Location

    Stayed in October 2024

  • Reviewed: August 18, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 1 night

    The facilities have seen better days, old furniture, holes in the shower unit. TV didn't work in one of the rooms, floors not clean. Mold on the lampshade. Facility could use some more attention.

    The bed was comfortable and the front desk gal was friendly.

    Stayed in August 2024

  • Reviewed: July 11, 2024

    7.0
    It worked for what we needed
    • Leisure trip
    • Couple
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Hair in the shower before I got in

    No breakfast provided

    Stayed in June 2024

  • Reviewed: July 9, 2024

    7.0
    Cold ac in the room. Close to attractions. Clean, comfortable beds. Friendly staff. I would stay again
    • Leisure trip
    • Couple
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Floors were very dirty. Fixed toilet that wouldn’t fill. Sink was broken and glued together. Not esthetically pleasing. Half of the outlets didn’t work.

    Location to activities and family

    Stayed in July 2024

  • Reviewed: June 16, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior King Room with Spa Bath Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The toilet was so low it hurt my back to sit and stand., please get a taller toilet

    Location to Yorktown Beach was only 10 minutes away

    Stayed in June 2024

  • Reviewed: June 4, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The shower was duck taped weird.No breakfast there used to be.Other than those little things it was okay.

    Location

    Stayed in May 2024

  • Reviewed: May 27, 2024

    5.0
    Overall good stay they just need their furniture. Updated refrigerator was very cold and I love that.
    • Couple
    • Superior King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    This property need a lot of upgrades. The furniture needed replacing, especially the chairs that was in the room. Upholstery need to clean badly. They need to put in basics if it’s going to be going to Renata room, brooms, pots, and pans dishes especially for the king superior suite. The bathroom needed a whole new tub shower Enclosure because it was very old and very dirty. The bed slept very well though I’d stay again.

    The property was in a good location very quiet.

    Stayed in May 2024

  • Reviewed: May 21, 2024

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Superior King Room Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    It just seemed like it could’ve been more cleaner and during my stay it was super loud and the fire alarm system sensor kept going off every few hours but if I had too I’d stay again

    It was comfortable enough but you get what you pay for

    Stayed in May 2024

  • Reviewed: April 27, 2024

    7.0
    It was just okay
    • Leisure trip
    • Couple
    • Superior King Room with Spa Bath Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Bad odor throughout the hotel. Nonetheless the location was close to where I needed to be. I didn’t spend a lot of time on the property. Just needed a place to lay my head at night.

    Stayed in April 2024

  • Reviewed: January 10, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Superior King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Stayed in December 2023

  • Reviewed: December 21, 2023

    5.0
    Served its purpose
    • Leisure trip
    • Couple
    • Superior King Room with Spa Bath Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    AC blew directly into a corner of the room and did not work well. Lock on the door was busted. Elevator was broke. Room booked was not the room we got, booked room with extra space and couch but got a smaller King room with only a chair, yet paid the price for the larger room

    Very close to places we needed to get to.

    Stayed in December 2023

  • Reviewed: October 23, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior King Room Non-Smoking
    • Stayed 2 nights

    very few outlets worked, and the hairdryer was non-functional. Either that, or the bathroom outlets also didn't work. The walls were pretty tattered too.

    easy parking, good location close to parks and shops and of course the ocean/beach, friendly staff, free open wifi, and a large room with a large bed

    Stayed in October 2023

  • Reviewed: July 28, 2023

    7.0
    Good
    • Family with young children
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Sometimes it smells like smoke and the entire hotel is non smoking.

    The freshness of my room and friendly service and prompt.

    Stayed in July 2023

  • Reviewed: July 17, 2023

    6.0
    It was a quiet stay felt safe but it could of been better
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Ok the housekeepers didn’t speak English, my room did come with door latch (broken). My cards hardly worked to open my room door. No breakfast nor pool nor ice.

    It was clean, quick check in. Wasn’t a lot of noise or moving up and down the hallway.

    Stayed in July 2023

  • Reviewed: May 17, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The smell of dog and the cleaning was not great , no light bulbs in the rooms, the doors didn't shut right or lock properly, the people was nice except one worker, no coffee machine in the rooms, the mattress was nasty, rated as a 4

    Location

    Stayed in May 2023

  • Reviewed: May 12, 2023

    6.0
    It was minimally adequate.
    • Leisure trip
    • Group
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Lower price until upgrades are done.

    Facilities need to be upgraded.

    Stayed in April 2023

  • Reviewed: April 3, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Queen Beds Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The price.. Expectations weren't high when you get a good price like that you should not expect the taj Mahal..

    Definitely showing its age, could use a handyman or 2 to spend some time there.

    Stayed in April 2023

  • Reviewed: March 30, 2023

    6.0
    Glad it was only 2 nights
    • Leisure trip
    • Couple
    • Deluxe King Room Disability Access Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was in need of a lot of repairs, the closet rack was broken down, the toilet paper holder was broken and badly rusted out, the toilet seat was loose, the baseboards in the bathroom were a mess. There was some kind of dried fluids on the bathroom counter, the toilet seat was loose, there were 2 bath towels but only one hand towel and only one washrag, the sheet didn't fit the bed right and looked slept in, there was no room service no fresh towels and the bed did not get made after the first night. The light fixture over the sink didn't work, and the lamp was not good for doing hair and makeup. Why do your motels put a double or queen sized sheets on a king bed? The drink machine was always empty.

    The staff at the front desk were very friendly and helpful,. The night clerk even found me some bottled water when the drink machine was empty.

    Stayed in March 2023

Showing 1 - 25

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