Breakfast options limited, so we went elsewhere for breakfast. It would be helpful to have more reading lights.

Wonderful location. Country Club Plaza is a great place to walk with great restaurant options. Nelson Atkins Art Museum in walking distance. Staff very friendly and helpful.

Stayed in March 2024

Pool was closed. Access to parked car was limited.

Had one breakfast. Omlet was very good. Would order again.

Stayed in March 2024

There was a used hand towel in the shower, the sink was slightly clogged so it would fill up with water and the counter wasn’t the cleanest.

Great location, very comfy bed and plenty of places to park for free nearby so you don’t have to pay for parking.

Stayed in February 2024

Nothing

Every thing

Stayed in February 2024

“Paid parking” could easily be free parking. The lot closest to the hotel was poorly lit, and had broken window glass like someone’s car was broken into. Being that it was tucked behind the building it seemed a bit unsafe. And the buzzer to get in never worked. Property was very dated. Showers included. Carpet was a bit gross.

The beds were so comfortable and property was quiet.

Stayed in January 2024

price is high, but if you want anything more than the room, you pay! no breakfast, you have to pay for it. it is so weird that there is no grocery nearby, so there is a little market in the lobby, but the price is unreasonable high, a beer is 7 bucks, even higher than the bar. so funny. no toothbrush, combo in the room.

location is perfect.

Stayed in February 2024

method of paying for parking!

Stayed in November 2023

You have to pay for parking. The full length mirror was hanging right in front of the toilet which was kind of odd.

The king suite was very nice and roomy with a lot of windows. There was a view of the park and fountain across the street.

Stayed in September 2023

Paying a separate company for parking was a pain. Overpriced.

Great location. On-site parking.

Stayed in September 2023

I left behind a Ugg pillow and called several times to see if they could get it back to me. No one ever returned my calls. I also was willing to pay for it to be shipped back to me.

Loved how close it is to the plaza

Stayed in July 2023

Parking is very limited and cost over $20 a day. Hotel had only one server and three menus for the whole room. Need more help to accommodate this many guest.

Stayed in August 2023

The noise in the hallway felt like it was in our room. There were loud guests and slamming doors into the late night. The bed was warn and I kept rolling to one side because it was so sunk in on one side. The TV also did not work. A friend and I were away for just the day and wanted a nice evening with no kids and went to watch a movie and the TV kept glitching and restarting every 30-60 seconds so we weren't able to use it.

Beautiful building and amazing location within walking distance to shops and restaurants. The staff was very friendly as well. The room and bathroom were a good size and very clean.

Stayed in August 2023

Front desk staff was incredibly disorganized. They overbooked my room after I had called for months to confirm and get my rooms next to each other. They were so unprofessional and disorganized. Management was basically non-existent and impossible to reach in person or by phone.

Clean, nice hotel maids, updated.

Stayed in July 2023

The outlet in bathroom was not functional. It was very lose sp when plugging in blow dryer it did not make connection. So we had to use other outlet in the room, fixing our hair without mirror. I did let the front desk attendant know this was not functional when I checked out.

Location was very convenient, room was clean and staff friendly.

Stayed in July 2023

there were no USB lamps; no water.

clean; great location

Stayed in June 2023

The bed was really nice, comfortable

Stayed in May 2023

no complaints

close to the plaza; historic feel but exceptionally clean and pleasant

Stayed in May 2023

the lock on our door didn’t work, parking was behind the hotel and not secure, there was no phone in the room to contact the front desk. There was a restaurant on site but we were not informed they only opened for breakfast

location - the Plaza is a couple blocks away and easily walked to

Stayed in May 2023

nothing

people were great

Stayed in February 2023

One of the curtains in the room was torn and allowed light to enter from building across the street.

Stayed in February 2023

This location is fairly out dated. We asked for Plaza View but the front desk said they only had 6 rooms with a plaza view so they could not accommodate. The towel bar in the bathroom was broken and hanging off the wall. The property needs to be updated At $220 per night, I was expecting a better experience.

We did not have breakfast at the hotel.

Stayed in December 2022

Coffee maker was not cleaned - unusable. Renovations ongoing - restaurant closed. Lack of staff was obvious. Hopefully will improve after renovations.

Great location at the Plaza. Friendly staff. Very clean room overall.

Stayed in November 2022

The parking situation is terrible. There is a parking area to the rear which is $20 per 12 hours. If one checks in at 3:00 pm, the you need to renew your parking at 3:00 in the morning. Going through the app is complicated and time-consuming.

Wonderful old hotel. Great bar with very friendly bartenders and front desk staff.

Stayed in September 2022

The place feels dated and crusty. Furniture was scraped and scratched.

Location is great. Quiet room. Nice temp control.

Stayed in August 2022