5555 Carmichael Road, Montgomery, AL 36117, United States of America
#38 of 61 hotels in Montgomery
Guests' ChoiceBased on 142 hotel reviews
6.8Cleanliness
7.5
Comfort
7.4
Location
7.7
Facilities
7.2
Staff
7.9
Value for money
7.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 27, 2024
Teresa
United States of AmericaNo bathroom fans. Hallways stunk because of it. While the lobby was clean and nice, everything else was run down. The staff of the bistro didn’t try very hard. Overpriced food for what you got, too.
Staff made sure we had the rooms we wanted. Nice front staff.
Stayed in March 2024
Reviewed: March 12, 2024
Eileen
United States of AmericaThe Bistro did not have food available only flatbread. I didn’t want to drive to a restaurant after being on the road all day. That was disappointing.
Easy location off freeway.
Stayed in March 2024
Reviewed: March 5, 2024
Aisha
United States of AmericaMy card was charged twice. Spoke with someone from the hotel and the problem was never resolved.
Stayed in February 2024
Reviewed: December 30, 2023
Hampton
United States of AmericaRoad noise, very loud
Location
Stayed in December 2023
Reviewed: December 29, 2023
Shudan
United States of AmericaDoes not have a hair dryer! Can you believe it? And does not provide breakfast.
Very clean and tidy bed
Stayed in December 2023
Reviewed: August 8, 2023
Betty
United States of AmericaThe keys had to be reset several times.
Stayed in August 2023
Reviewed: July 31, 2023
Guillermo
MexicoTo cold, no breakfast options
Facilities
Stayed in July 2023
Reviewed: July 30, 2023
Mellissa
United States of AmericaThere was nothing I didn't like
Location was great.
Stayed in July 2023
Reviewed: September 24, 2022
James
United States of AmericaBreakfast was terrible. Not the staffs fault.
Thaw staff was friendly and helpful, although stretched very thin.
Stayed in September 2022
Reviewed: February 14, 2022
Kim
United States of Americagood location, but in great need of some repair and updating
Stayed in February 2022
Reviewed: August 6, 2021
Ramirez
United States of AmericaI didn't like that I had to ask for towels shortly after checking in because the ones in my room was soaking wet and dirty as if they were just rehung from someone else's stay.
I liked the privacy and quietness of the room I was in. Air worked great, tv had plenty of channels and the bed was comfortable. Staff was friendly when I would ask for items.
Stayed in August 2021
Reviewed: July 24, 2021
Chelsea
United States of AmericaThe staff was bland. Walking into the hotel itself I noticed how dirty the carpet was. In my bed room I discovered dirty balled tissue and old moldy food. That let me know that this room was not cleaned thoroughly. Lucky, I brought Lysol and cleaning supplies.. I felt so uncomfortable that I didn’t sleep underneath the sheets.
Room was spacious and beds were comfortable.
Stayed in July 2021
Reviewed: July 8, 2021
Sharon
United States of AmericaBreakfast. The keypads from outside not working
Stayed in July 2021
Reviewed: May 10, 2024
Camilla
United States of AmericaThe hotel was not clean
Stayed in May 2024
Reviewed: May 8, 2024
Joe
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: April 22, 2024
Ellen
United States of Americain a sacle of 1 to 10 a 1.
Dirty bathroom. Understaffed overpriced. Scary neighborhood. Do not stay here!!
Stayed in April 2024
Reviewed: April 18, 2024
Jana
United States of AmericaHousekeeping and cleanliness violation of OSHA and CDC REQUIREMENTS
Bathroom had not been cleaned; filthy. There were footprints on bathroom floor and toilet paper in commode that lead me to believe that the toilet had not been . Hair on pillow covers
Stayed in April 2024
Reviewed: March 22, 2024
Edmond
United States of Americaproperty is old and needs updating
was not complimentary. 1st stay in years at any property without free breakfast.
Stayed in March 2024
Reviewed: March 21, 2024
Tiffany
United States of AmericaBreakfast was not offered, the restaurant was closed. I thought the breakfast was complementary but it wasn’t. The sofa bed was very uncomfortable and the room was smaller than expected.
King bed comfortable
Stayed in March 2024
Reviewed: March 18, 2024
Sabrena
United States of AmericaLobby is nice and comfortable, multiple remote seating. Unfortunately the brisco bar was closed. The balcony view on each room was perfect. The king room was clean and spacious.
Stayed in March 2024
Reviewed: March 13, 2024
Leroy
United States of AmericaThe balcony door stuck shut while we were outside at night in the cold but the maintenance manager came out and ended up getting the door open.
Being able to sit on the balcony, the staff and location.
Stayed in February 2024
Reviewed: February 19, 2024
Yolanda
United States of AmericaCarpet was very nasty they system WiFi back phone in room don’t work
Nothing
Stayed in January 2024
Reviewed: February 16, 2024
Peelor
United States of AmericaThe bed was old and uncomfortable
Stayed in February 2024
Reviewed: January 25, 2024
Crun
United States of AmericaLocation. The bed. The doors. The breakfast
The only thing to like was the staff
Stayed in January 2024
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