1550 El Camino Real, San Bruno, CA 94066, United States of America
#6 of 16 hotels in San Bruno
Guests' ChoiceBased on 2103 hotel reviews
8.2Cleanliness
8.6
Comfort
8.6
Location
8.5
Facilities
8.2
Staff
9.1
Value for money
8.4
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: January 31, 2024
Teresa
United KingdomBeds were quite hard but it was only for an emergency overnight stay as flight was cancelled.
The welcome we got when we arrived..
Stayed in December 2023
Reviewed: January 30, 2024
Cormac
IrelandHotel was lovely. Directions to pick up shuttle were excellent
Stayed in January 2024
Reviewed: January 27, 2024
Norris
United States of AmericaClean, convenient to the airport, exceptional front desk staff, perfect for an overnight flight connection, comfortable bed, great value.
Stayed in January 2024
Reviewed: January 27, 2024
Andre
United KingdomI won’t stay there again because I searched for a hotel with airport shuttle and this hotel promised it. Unfortunately the shuttle stops mid day which wasn’t clear from the booking.com website. I had to pay $36 dollars extra for an Uber and for that total price, it wasn’t worth it. I didn’t want to complain too much since the staff are nice but it’s definitely missleading.
Staff nice (although slow check in) and close to the airport. Free coffee.
Stayed in January 2024
Reviewed: January 26, 2024
Anna
United States of AmericaMinor things, breakfast was so-so, especially the eggs.
Close to SFO, free airport shuttle, friendly staff, comfortable bed!
Stayed in January 2024
Reviewed: January 24, 2024
Luc
SingaporeThe staff were nice, the airport shuttle was great, 24 hour tea & coffee was awesome! The bed was comfortable, the slide out desk was super useful, wifi was good & we enjoyed our stay.
Stayed in January 2024
Reviewed: January 22, 2024
Jennifer
United States of AmericaMinimal breakfast options for hot food.
Enjoyed the large king bed and free parking.
Stayed in January 2024
Reviewed: January 19, 2024
Elaine
United States of AmericaElevator buttons need to be replaced.
Excellent location just outside SFO, with parking. Small room but had everything we needed.
Stayed in January 2024
Reviewed: January 18, 2024
Michael
United States of AmericaNothing.
All.
Stayed in January 2024
Reviewed: January 17, 2024
Donald
United States of Americabreakfast cold have been better
bed
Stayed in January 2024
Reviewed: January 16, 2024
Allan
United States of AmericaWIFI stopped working for about two hours one morning, otherwise good and fast street side room has constant road noise, which is less in middle of night, but always noticeable, I was told by another guest that the back side of the hotel, away from the road had no road noise. Those rooms cost $8.00 more per night.
all furniture, bathroom and furnishings wee very good
Stayed in January 2024
Reviewed: January 14, 2024
Yoshihiro
JapanQuite noisy in early morning
Good breakfast with reasonable quality
Stayed in January 2024
Reviewed: January 11, 2024
Anita
United States of AmericaConvenient to SFO. Friendly staff. Shuttle to SGO
Stayed in January 2024
Reviewed: January 10, 2024
Adi
Romaniathe bathroom had some hair left from previous guests, very unpleasant situation
location near the airport, complimentary shuttle bus and breakfast
Stayed in January 2024
Reviewed: January 10, 2024
Roger
United States of AmericaTraffic noise from the street.
Beautiful hotel, staff was great.
Stayed in January 2024
Reviewed: January 6, 2024
Timothy
United States of AmericaAll was good
The room the breakfast the view the staff were all very good
Stayed in January 2024
Reviewed: January 3, 2024
Samir
United KingdomRoom was of a decent size. Good for short stay for family near SFO Airport. Car parking available for free. Breakfast is basic. Overall great value for money.
Stayed in December 2023
Reviewed: December 21, 2023
Heidi
United States of Americalobby was a bit small and beds were a little firm for our taste
very close to the airport very friendly staff
Stayed in December 2023
Reviewed: December 20, 2023
Nejc
SloveniaBreakfast is very basic. It's ok if you're in hurry. Otherwise I'd recommend to visit any other restaurant nearby. There are plenty of them.
Beds are good, rooms comfortable. Wi-Fi is ok, but speed is not the best.
Stayed in September 2023
Reviewed: December 9, 2023
Jhon
United States of AmericaEverything was okay, except for the terrible experience we had the airport shuttle driver. He was rude and was asking for tips in a ridiculous way. I would not recommend to take the airport shuttle.
Location and close to the Airport
Stayed in November 2023
Reviewed: December 8, 2023
Antonia
United States of AmericaWe needed a shuttle to the airport and the shuttle service was very organized. The hotel staff told us in advance when the shuttle would come and had a sign up list that they shared with the shuttle service to help insure people were not forgotten.
Stayed in December 2023
Reviewed: December 7, 2023
Justine
CanadaThe breakfast wasn’t very good or worth it
The staff was really nice and ready to help
Stayed in November 2023
Reviewed: November 28, 2023
Elliott
United KingdomNoise / soundproofing from traffic
Friendly staff, great convenience for the airport
Stayed in October 2023
Reviewed: November 27, 2023
Ivan
United States of AmericaOk
Stayed in November 2023
Reviewed: November 27, 2023
Zhaoping
SingaporeLocation is close to SFO, has shuttle to airport, quite convenient place.
Stayed in November 2023
Oostvoorne, Netherlands
Bastogne, Belgium
Catania, Italy
Haast, New Zealand
Mollina, Spain
Surabaya, Indonesia
Beaune, France
Telavi, Georgia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content