150 North Genesee Street, Utica, NY 13502, United States
#12 of 13 hotels in Utica
Guests' ChoiceBased on 177 hotel reviews
6.6Cleanliness
7.3
Comfort
7.2
Location
7.8
Facilities
6.7
Staff
7.8
Value for money
6.8
Free Wifi
8.0
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End of dialog contentReviewed: August 25, 2025
Denise
United StatesIt was fair
Stayed in August 2025
Reviewed: August 25, 2025
Gurpreet
CanadaThe cost included breakfast but it was more like snacks cold doughnuts, apples and granola bars and coffee. Better go for without breakfast rates as restaurants are nearby. There were no fridge or coffee machines in the room. There was a microwave to be shred by all guests.
Close to eating places. Staff was helpful and the place was clean.
Stayed in August 2025
Reviewed: August 23, 2025
David
United StatesHairs in the tub/shower, room reeked of cigarette smoke.
Decent location; room was nice, comfortable bed and linens, updated bathroom.
Stayed in August 2025
Reviewed: July 15, 2025
Taafel
United StatesBreakfast was ok, better donuts or muffins would help, and yogurt would be appreciated. Breakfast area was very nice.
Stayed in July 2025
Reviewed: July 14, 2025
Sergio
United StatesThe hotel advertised free breakfast, but what was provided was apples, granola bars, or a package donut.
Denny's is right next door.
Stayed in July 2025
Reviewed: May 22, 2025
Barbara
United StatesNoise from laundry room, as we were directly across the hall from facility, tv remote did not work, no shampoo (2 conditioners in shower), complimentary breakfast was practically nonexistent.
Stayed in May 2025
Reviewed: May 19, 2025
Gary
United StatesSee above commrnts
The front staff tried very hard to help and make our stay comfortable. It was very noisy due to trans and people talking at 4:00 AM plus they had NO COFFEE SERVICE IN THE ROOM. I haven’t had that experience for years. I only drink decaf…none available at all. In the tom or in the lobby. Soured my experience.
Stayed in May 2025
Reviewed: May 14, 2025
Flythe
United StatesAll the Days Inn we have stayed in came with a fridge and microwave. This two rooms did not. Also the staff did not explain where things were located through out the hotel. Breakfast sucked
The hotel was ok.
Stayed in May 2025
Reviewed: January 27, 2025
Kim
United StatesThe room didn't even have a small refrigerator. Breakfast was very small. Got coffee and juice were available but there was only apples, chocolate donuts and chocolate chip granola bars. I realize that we went to eat closer to the end time allotted, but I'm deadly allergic to chocolate and an apple was my only option.
It was convenient to the stadium and was a good price. The room we had was small, but I didn't have much money for a more expensive room. Everything was clean and I was surprised by full size shampoo/ conditioner and body wash in the shower.
Stayed in January 2025
Reviewed: October 31, 2024
Harry
United Statesno breakfast. only coffee and prewrapped stale donut. room we were given was not ready....no sheets on bed, no pillow covers etc. had to take luggage back to desk and get a new room which took another 15-20 minutes late at night .
Stayed in October 2024
Reviewed: October 30, 2024
Calvin
United StatesThe front desk clerk who checked me in was one of the most disinterested and unhelpful individuals I have met in hotel work! I was just a piece of meat to her, just putting time through the electronic system with no personal connection. In addition, I had to repeat several checking steps that I had already completed both in registration (through booking.com), and via the texted app the day prior to arrival. The heater and the bathroom fan in the room were both among the noisiest I have had to deal with.
I liked the setup of the room; it was clean and comfortable. The bathroom had an abundance of clean towels and washcloths, and the bed was comfortable.
Stayed in October 2024
Reviewed: October 22, 2024
Jill
United KingdomBreakfast very poor . Coffee and a muffin offered . We had to eat out for a proper breakfast
Good location . Walkable to town centre
Stayed in September 2024
Reviewed: October 21, 2024
Edward
United Statesmy husband needs a knee replacement but there was no elevator
loved the bed! and location!
Stayed in October 2024
Reviewed: October 19, 2024
Darlene
United StatesNoisy
Clean
Stayed in October 2024
Reviewed: October 14, 2024
Jeanne
United Statesheater in room.. couldn't regulate
Stayed in October 2024
Reviewed: October 5, 2024
Matthew
GermanyNo real breakfast … but there are other options nearby.
Simple but comfortable bed and room in a decent location. Does the job for a few nights. Staff helpful and friendly :)
Stayed in September 2024
Reviewed: September 20, 2024
Mark
United StatesDidn't have a workout area.
We did not eat there. Staff at front desk very accommodating. Room was neat and clean.
Stayed in September 2024
Reviewed: August 28, 2024
Harriet
United Statesconvenient to highway, quick checkin
Stayed in August 2024
Reviewed: August 19, 2024
John
United Statescould have had more than coffee and a donut but for 150 bucks was acceptable
Stayed in August 2024
Reviewed: July 30, 2024
Bourgeois
CanadaBreakfast was a doughnut and an apple. A bit of protein would have been nice.
Good restaurants nearby
Stayed in July 2024
Reviewed: July 16, 2024
Hal
United StatesYou should advertise breakfast items, not breakfast included.
Staff
Stayed in July 2024
Reviewed: July 14, 2024
S
United StatesThe AC unit was blasting air straight towards the bed nearest to it. The unit was also loud even on low setting. The beds were so high I had to jump to get on it. I'm 5'2". The bathroom shower situation is outdated. I know I'm expecting too much from an inn, but I paid the same price at a Marriott in Buffalo and everything was modern. The location is great, just needs a modern touch.
The staff was accommodating and helped us switch to closer rooms. She was friendly and answered our questions.
Stayed in July 2024
Reviewed: June 5, 2024
Sandy
New ZealandIt was very good good value.
Stayed in June 2024
Reviewed: May 14, 2024
Debbie
United StatesOrange juice was really weak. The room was pretty tired. There weee things in the bathroom tub. Could have been cleaner
Loved the chocolate donuts.
Stayed in May 2024
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