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  5. Reviews of Drury Plaza Hotel Cleveland Downtown

Reviews of Drury Plaza Hotel Cleveland Downtown This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1380 East Sixth Street, Cleveland, OH 44114, United States

#2 of 30 hotels in Cleveland

Guests' Choice

Review Score

Based on 2007 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.2

  • Location

    9.5

  • Facilities

    9.2

  • Staff

    9.4

  • Value for money

    8.8

  • Free Wifi

    9.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 25, 2025

    10
    If you’re looking for the perfect vacation lodging, stay with Drury plaza.
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 2 nights

    I wouldn’t change a thing. The staff was so well trained, courteous, and friendly I will be returning.

    We received a free hot delicious breakfast and evening snacks which were so plentiful they served as our dinner. The hotel gave us three free beverages each night.

    Stayed in August 2025

  • Reviewed: August 24, 2025

    10
    Very satisfied with all aspects of our stay. The Drury is now another reason to visit Cleveland.
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 2 nights

    We did not like what appeared to be a $1.50 "fee" charged by the hotel for tipping the parking valets. We find that to be inappropriate. Profit in the form a convenience fee billed by the hotel is a ripoff of your employees. Management should hang their head...

    Breakfast exceeded expectations. The Drury provided a full selection of complimentary breakfast options, unlike many hotels that offer only coffee/tea/pastries. The food was freshly prepared, hot and delicious. The wait staff were attentive and obviously well trained in customer service - certainly a credit to food services manager, Candace, who made us feel welcome. We were very pleased with the room. The decor was elegant yet modern; queen beds were comfortable, bathroom was spacious and the high ceilings throughout were amazing. Help was needed with the AC: technician Brandon, came promptly and was both friendly and informative.

    Stayed in August 2025

  • Reviewed: August 20, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    Honestly wasn’t anything I didn’t like

    It was clean the staff was so friendly

    Stayed in August 2025

  • Reviewed: August 18, 2025

    8.0
    Fun, safe clean hotel
    • Leisure trip
    • Travelers with friends
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Only 2 working elevators, valet parking was a mess. Charged twice for parking only one night

    Location was close to everything . Kickback is nice and breakfast had lots of options

    Stayed in August 2025

  • Reviewed: August 17, 2025

    9.0
    Wonderful would stay again
    • Leisure trip
    • Couple
    • Deluxe King Room - High Floor
    • Stayed 1 night
    • Submitted from a mobile device

    The windows were disgusting we would of loved to look at the city

    Very nice staff hotel was clean and comfortable

    Stayed in June 2025

  • Reviewed: August 17, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Deluxe King Room - High Floor
    • Stayed 1 night
    • Submitted from a mobile device

    The valet was a little unorganized. It might be they are newer staff? Or that it was so busy at check in/out due to the concert. But I didn’t get my notification link after checking my car in .. and waited over 30 min for my car and it said retrieving for 10 while my keys were still in the box. Other than that it was great. And again it could have just been the timing. But the red head girl was running her butt off she deserves a raise.

    Stayed in August 2025

  • Reviewed: August 14, 2025

    10
    Staff was amazing, room was clean and breakfast was awesome.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I do not love valet parking, I wish there were more parking options.

    Beautiful location, very nice and helpful staff as well. We loved breakfast which was amazing!

    Stayed in August 2025

  • Reviewed: August 9, 2025

    8.0
    Would stay here again, nice hotel and great spot
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - High Floor
    • Stayed 1 night
    • Submitted from a mobile device

    Woman on reception looked very stressed and very uninterested

    Great location, easily accessible. Valet parking

    Stayed in August 2025

  • Reviewed: August 8, 2025

    10
    Excellent historic hotel in a great location.
    • Business trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Excellent historic hotel in a great location.

    Stayed in August 2025

  • Reviewed: August 8, 2025

    10
    I would definitely recommend Drury sleeping accommodations and visits to most of the cities entertainment venues are wit
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Beautiful! Great location and walking distance from bars, restaurants, and the R and R Hall of Fame

    Stayed in August 2025

  • Reviewed: August 7, 2025

    10
    A great homebase to stay when visiting Cleveland!
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    No issues

    The included Breakfast and Dinner was much more than we expected! The free drink coupons for happy hour was also a nice bonus. The hotel is very clean and the entire staff was exceptionally helpful and friendly . Both Nya and Jaremy at the front desk, Stephanie our room attendant and Lane the manager are all but a few of the great staff at this hotel. Walking distance to the RR Hall of Fame restaurants and other downtown attractions is a plus !

    Stayed in August 2025

  • Reviewed: August 7, 2025

    8.0
    Good value; good location
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 4 nights

    Good sized room. Parking was a bit pricey but similar to others in the area. Breakfast and dinner snacks including alcohol made it a good value for the price.

    Stayed in August 2025

  • Reviewed: August 7, 2025

    10
    Perfect
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Best popcorn I’ve ever had. I absolutely love the food and drinks included. Staff was very nice and we liked ve the pool and hot tub area as well.

    Stayed in August 2025

  • Reviewed: August 7, 2025

    10
    Great value and service
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Staff was exceptional. Assistant manager and Candace were standout

    Stayed in August 2025

  • Reviewed: August 5, 2025

    10
    Wonderful!
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - High Floor
    • Stayed 2 nights
    • Submitted from a mobile device

    We couldn’t have asked for more!

    We liked absolutely everything. From the amenities to service - everything was perfect.

    Stayed in August 2025

  • Reviewed: August 5, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    This hotel provides great extra amenities! The staff was very friendly and professional. Location is great!

    Stayed in August 2025

  • Reviewed: August 2, 2025

    9.0
    Beautiful!
    • Leisure trip
    • Group
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Beautiful building and rooms, classically styled. It felt like staying in a old mansion with the marble floors and beautiful courtyard. Friendly staff. Free iced lemon/mint water in the lobby to refill your own bottles.

    Stayed in June 2025

  • Reviewed: August 2, 2025

    10
    Drury Cleveland is a beautiful downtown hotel at a reasonable price.
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing.

    This location was an easy walk to nearby restaurants and tourist attractions. It's located in a beautiful historic building that was recently renovated with very spacious rooms. Staff was very friendly and the hotel also offers a very nice breakfast.

    Stayed in August 2025

  • Reviewed: July 31, 2025

    8.0
    All in all very good
    • Leisure trip
    • Couple
    • Superior Queen Room with Two Queen Beds - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    Parking

    Very clean and quiet

    Stayed in June 2025

  • Reviewed: July 31, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior King Room - Hearing Accessible, Shower
    • Stayed 2 nights

    Pay attention to the per night rate when booking. There was a conference on our second night and the room price more than doubled. It wasn't worth that cost.

    The hotel's location is fantastic. You can walk right to either stadium and the Rock N Roll Hall of Fame. The building is also awesome.

    Stayed in July 2025

  • Reviewed: July 30, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Close to everywhere

    Stayed in July 2025

  • Reviewed: July 30, 2025

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    I would like to see the pool open later

    I liked the valet parking

    Stayed in July 2025

  • Reviewed: July 26, 2025

    10
    Good. I’ll stay there again. Photo is from my room.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Parking

    Downtown location

    Stayed in July 2025

  • Reviewed: July 25, 2025

    10
    Beautiful old building turned into a comfortable hotel
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night

    n/a

    All the included food and amenities in the reasonable hotel price. Also, this is a fantastic building that is located right in the middle of the downtown, gorgeous.

    Stayed in July 2025

Showing 1 - 25

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