520 Cowper Street, Palo Alto, CA 94301, United States
#2 of 40 hotels in Palo Alto
Guests' ChoiceBased on 227 hotel reviews
9.1Cleanliness
9.5
Comfort
9.7
Location
9.7
Facilities
9.0
Staff
9.4
Value for money
8.1
Free Wifi
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: January 15, 2023
Beren
United Statesstylish decor, and the upstairs bar was nice
Stayed in November 2022
Reviewed: January 9, 2023
Art
United StatesBetter control of noise from the wedding party.
There is no longer a light continental breakfast provided which is disappointing, however the restaurant attached was fine.
Stayed in January 2023
Reviewed: January 2, 2023
Mei
United StatesHouse keeping staff took away my do not disturb hanger and knocked my door twice a day to ask what time they can clean my room the next day. Very absurd and disturbing.
Stayed in January 2023
Reviewed: December 4, 2022
Rani
United StatesThe only suggestion is to have breakfast options in the morning.
The property is beautiful, comfortable and in a wonderful location!
Stayed in December 2022
Reviewed: November 11, 2022
Rani
United StatesFir the price, there wasn’t coffee or newspapers in the morning. Also, it would be nice to have a complimentary bottle of water in the room.
El Prado is a beautiful, quiet, cozy hotel. I love that it is located in the heart of Palo Alto and you can walk everywhere! The staff was super nice too!
Stayed in November 2022
Reviewed: September 5, 2022
Eran
United Statesnothing!
everything was great! food, service and people!
Stayed in September 2022
Reviewed: August 31, 2022
Arunima
IndiaI loved my overall experience.
Beautiful boutique European/ Classic style hotel. Very focused on details. Quaint and intimate. Location could not have been better and the staffs were extremely polite and accommodating. Absolutely loved our stay. Would definitely choose to stay in El Prado when and if we visit Paulo Alto again.
Stayed in August 2022
Reviewed: August 27, 2022
Rhonda
United StatesDespite hotel not being totally booked i was given a room facing a parking lot
Stayed in August 2022
Reviewed: August 23, 2022
Michele
United StatesThe rooms are a bit noisy ( even from the 4th floor) with the windows shut.
The staff is upbeat, friendly and very helpful. The property is elegant in an ideal location in downtown Palo Alto. The rooms also offer an excellent honor bar with high quality beverages.
Stayed in August 2022
Reviewed: May 7, 2025
Parricia
United StatesOverpriced
Location
Stayed in May 2025
Reviewed: February 3, 2025
Amira
SingaporeOur room smelled like something died in there. After complaining the first day they just sprayed some cleaning product. Second day it still smelled and after complaining again, they couldn’t fix it so we had to change rooms. Super inconvenient and annoying.
Tea counter in the morning was nice Comfy bed
Stayed in February 2025
Reviewed: December 7, 2024
Wendy
United StatesDidn’t like my room location, it was as far from the elevator and stairs as possible.
What breakfast? It was not included so I did not have it there.
Stayed in December 2024
Reviewed: November 8, 2024
Gitin
United StatesRoom food service. Food was horrible. Poorly made. Incorrect food delivered. Sometimes not delivered at all - no kidding.
Friendliness and readiness to help in unusual situations, above and beyond.
Stayed in November 2024
Reviewed: May 27, 2024
Richard
United StatesAfter I got home I saw they raised the room rate
No breakfast provided
Stayed in May 2024
Reviewed: November 27, 2023
Luis
PortugalThe f&b space was not in harmony with the elegance of the hotel
Bedroom was elegant and comfortable
Stayed in October 2023
Reviewed: August 10, 2023
Yuchi
Japanno pool
location
Stayed in August 2023
Reviewed: July 29, 2023
Shirley
IsraelThe gym could be better facilitated
Stayed in July 2023
Reviewed: November 28, 2022
Gilda
United Statesbeing woken at 5:45 every morning by beeping truck deliveries
location
Stayed in November 2022
Reviewed: July 31, 2023
Anonymous
United StatesNone, everything was great
Very cozy and everyone made my stay very comfortable and it felt like home. It was close to so many restaurants and retail and most especially the Stanford campus. Pleasant neighborhood and safe to walk around
Stayed in July 2023
Reviewed: December 26, 2022
Anonymous
United StatesWho is a beautiful hotel, lovely room, well appointed, spacious and comfortable. It was in walking distance from so many lovely restaurants and cafés.
Stayed in December 2022
Reviewed: August 10, 2025
Melany
SwitzerlandThere are no comments available for this review
Stayed in June 2025
Reviewed: August 1, 2025
Branislava
SerbiaThere are no comments available for this review
Stayed in July 2025
Reviewed: July 23, 2025
Xinshu
SingaporeThere are no comments available for this review
Stayed in July 2025
Reviewed: July 23, 2025
Ek
ThailandThere are no comments available for this review
Stayed in June 2025
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