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  5. Reviews of Element Bend

Reviews of Element Bend This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1526 NW Wall Street, Bend, 97703, United States of America

#8 of 41 hotels in Bend

Guests' Choice

Review Score

Based on 151 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    9.2

  • Facilities

    9.4

  • Staff

    9.4

  • Value for money

    8.5

  • Free Wifi

    7.5

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: October 22, 2021

    8.0
    Nice place to stay in Bend
    • Leisure trip
    • Couple
    • Guest room, 1 King, City view
    • Stayed 1 night

    A little pricey.

    The location was convenient. The bed was comfortable. The complementary breakfast was very good.

    Stayed in October 2021

  • Reviewed: October 19, 2021

    10
    Great place, would stay again!
    • Leisure trip
    • Couple
    • Guest room, 1 King, City view
    • Stayed 2 nights

    No bar or restaurant attached to the hotel.

    Location next to park and river were great. Quality and size of the room. Free parking, WiFi, and breakfast.

    Stayed in October 2021

  • Reviewed: October 10, 2021

    8.0
    Excellent location, staff and value. Loved that it is pet friendly
    • Leisure trip
    • Couple
    • Guest room, 1 King, City view
    • Stayed 1 night
    • Submitted from a mobile device

    Hotel interior very pretty. Entrance was ugly and out of place with rest of design.

    Ran out of bananas. Rest was great. Loved the coffee. Staff was exceptional

    Stayed in October 2021

  • Reviewed: October 6, 2021

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Guest room, 1 King, City view
    • Stayed 1 night
    • Submitted from a mobile device

    My only complaint was that they told me on check-in that there was a $50 deposit for our dog to stay in the room. It was actually the fee for the dog whether it is one night or more. Very high compared to other properties in town. Especially for one night and a 5.6 lb dog. I will not be staying again for that reason.

    Loved the location and design of the property.

    Stayed in October 2021

  • Reviewed: October 6, 2021

    9.0
    Fun vibe and comfortable beds
    • Leisure trip
    • Couple
    • Guest room, 1 King, City view
    • Stayed 1 night
    • Submitted from a mobile device

    Everything worked, accommodations pristine, great bed, bedding and pillows.

    Stayed in October 2021

  • Reviewed: October 3, 2021

    10
    Excellent family mini vacation stay
    • Leisure trip
    • Family with young children
    • Studio, 2 Queen, Sofa bed, City view
    • Stayed 1 night
    • Submitted from a mobile device

    Friendly staff, exceptional service

    Stayed in October 2021

  • Reviewed: July 13, 2024

    6.0
    OK, but expected better for the price.
    • Leisure trip
    • Couple
    • 1 Bedroom Suite, 1 King, Sofa bed, City view
    • Stayed 5 nights
    • Submitted from a mobile device

    Room Service and information from the front desk

    The location

    Stayed in July 2024

  • Reviewed: February 6, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Guest room, 1 King, City view
    • Stayed 3 nights
    • Submitted from a mobile device

    Poor design in the rooms. Main light switch by the dirt turned off all lights in room including by the beds. No way to tuen out light from bed after reading at night.

    The location and staff were great.

    Stayed in February 2024

  • Reviewed: January 3, 2024

    5.0
    The staff was friendly but undertrained and uninformed. There didn’t seem to be a manager on the property.
    • Leisure trip
    • Family with young children
    • 1 Bedroom Suite, 1 King, Sofa bed, City view
    • Stayed 5 nights
    • Submitted from a mobile device

    We booked this hotel specifically for the indoor pool and hot tub and called the property to make sure they would be open. The hot tub was closed for most of our stay. The pool was closed for part of our stay. The staff did not know why the facilities were closed or when they would reopen.

    Stayed in December 2023

  • Reviewed: November 13, 2023

    5.0
    Good but not again.
    • Leisure trip
    • Family with young children
    • 1 Bedroom Suite, 1 King, Sofa bed, City view
    • Stayed 2 nights
    • Submitted from a mobile device

    The shower room doesn't have safe handle inside, and the floor is slippery when wet. The sealant of shower was leaking water. Tge front desk thanked me and trust my judgment, didn't bother to check. I booked a room for 3 adults and 2 kids with city view. Was assigned to a room with court view, and the towels were for 2 people. The kitchen floor was covered with black spots.

    Breakfast is good. It is one of few hotels with one bedroom suite. Staffing were friendly.

    Stayed in November 2023

  • Reviewed: October 4, 2023

    4.0
    Charged fees after check out
    • Leisure trip
    • Couple
    • Guest room, 1 King, City view
    • Stayed 1 night
    • Submitted from a mobile device

    They charged for additional fees after we check out. First claiming it was a “room revenue fee” and then said they it was a “county tax” after I complained about the fee.

    Stayed in October 2023

  • Reviewed: September 19, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Guest room, 1 King, City view
    • Stayed 1 night
    • Submitted from a mobile device

    Purchased this for my son and wife on their wedding night. Their report was that it was a standard hotel, nothing special. I'd hoped for $300 to provide an exceptional stay, this was disappointing.

    Stayed in September 2023

  • Reviewed: August 15, 2023

    6.0
    The hotel was nice to look at, but I wouldn’t stay there again because the rooms are too noisy.
    • Leisure trip
    • Solo traveler
    • Guest room, 1 King, City view
    • Stayed 1 night
    • Submitted from a mobile device

    The room was not soundproof at all. I could hear my neighbor’s late night tv, microwave, shower and 5:00 AM conference call.

    Aesthetically the hotel was very nice and there was a park across the street. The gym was well equipped and the pool looked nice.

    Stayed in August 2023

  • Reviewed: April 1, 2023

    5.0
    The staff was friendly and accommodating and the bed was comfortable, but noise was a problem.
    • Leisure trip
    • Couple
    • Guest room, 1 King, City view
    • Stayed 1 night

    The room was not quiet. The walls were very thin and there was no insulation between rooms. After retiring for the evening a party entered the room next to us and their conversation kept us awake for another two hours. In addition, there was significant road noise from the adjacent parkway and a train.

    The staff was friendly and accommodating, the facility was modern and clean, and the bed was comfortable. We requested hypoallergenic bedding and a higher floor, both of which we received and appreciated.

    Stayed in March 2023

  • Reviewed: December 23, 2022

    7.0
    great place, needs more carts
    • Leisure trip
    • Couple
    • 1 Bedroom Suite, 1 King, Sofa bed, City view
    • Stayed 1 night
    • Submitted from a mobile device

    no carts available at check in, 8:30 at night, had to make multiple trips in a snowstorm no carts available in the morning at check out. 5F buy more carts

    the room, EV charging, and dog friendly

    Stayed in December 2022

  • Reviewed: April 11, 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Studio, 2 Queen, Sofa bed, City view
    • Stayed 1 night

    We had a very loud family above us letting their kids run up and down hallways. Hotel tried to help. I have kids and know it can be tough. However, people need to be respectful of others. Not the hotels issue.

    Great breakfast. Unfortunately, walls are pretty thin.

    Stayed in April 2022

  • Reviewed: March 28, 2022

    7.0
    clean and quiet
    • Leisure trip
    • Solo traveler
    • Guest room, 1 King, City view
    • Stayed 1 night
    • Submitted from a mobile device

    the night staff

    new and clean

    Stayed in March 2022

  • Reviewed: November 15, 2021

    4.0
    We were expecting more
    • With a pet
    • Leisure trip
    • Group
    • 1 Bedroom Suite, 1 King, Sofa bed, City view
    • Stayed 2 nights

    We asked for additional bedding and towels multiple times, every single day of our stay, and never received them. No in-room pet amenities. Room wooden floors were dirty.

    The breakfast was really good. The hotel is conveniently located.

    Stayed in November 2021

  • Reviewed: January 1, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • 1 Bedroom Suite, 1 King, Sofa bed, City view
    • Stayed 1 night
    • Submitted from a mobile device

    Pool was out of service

    Great customer service

    Stayed in December 2023

  • Reviewed: February 10, 2023

    9.0
    Exceptional value for money
    • Leisure trip
    • Couple
    • Guest room, 1 King, City view
    • Stayed 1 night
    • Submitted from a mobile device

    The staff greeted us warmly and gave excellent service including the chef in the Breakfast room. Our room was comfortable and well appointed. The design of the building was spacious and appealing, especially the wide hallways and big windows.

    Stayed in February 2023

  • Reviewed: November 30, 2022

    10
    Family of 5 throughly enjoyed this hotel and looked forward to the indoor pool, park across the street, and delicious mo
    • Leisure trip
    • Family with young children
    • Studio, 2 Queen, Sofa bed, City view
    • Stayed 2 nights
    • Submitted from a mobile device

    No bad comments.

    Property was very clean and all the amenities were appreciated by our family of 5.

    Stayed in November 2022

  • Reviewed: August 1, 2022

    9.0
    Hotel was lovely, expensive for 2 nights but think that was average for the time of year, late July. Well equipped full
    • Leisure trip
    • Family with young children
    • Studio, 2 Queen, Sofa bed, City view
    • Stayed 2 nights
    • Submitted from a mobile device

    There were 4 of us, so my daughter took the sofa bed. It was not very comfortable, could feel the springs underneath.

    Location was great, easy walking distance to shops, restaurants etc spacious room, clean & very friendly staff. The social drink at 5pm was a lovely touch

    Stayed in July 2022

  • Reviewed: February 5, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Guest room, 1 King, City view
    • Stayed 1 night
    • Submitted from a mobile device

    EV charging across from a great park

    Stayed in February 2022

  • Reviewed: September 20, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Guest room, 1 King, City view
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2024

  • Reviewed: September 2, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio, 2 Queen, Sofa bed, City view
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in September 2024

Showing 76 - 100

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