1526 NW Wall Street, Bend, 97703, United States of America
#8 of 41 hotels in Bend
Guests' ChoiceBased on 151 hotel reviews
9.0Cleanliness
9.5
Comfort
9.5
Location
9.2
Facilities
9.4
Staff
9.4
Value for money
8.5
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: October 22, 2021
Paul
United States of AmericaA little pricey.
The location was convenient. The bed was comfortable. The complementary breakfast was very good.
Stayed in October 2021
Reviewed: October 19, 2021
Nicole
United States of AmericaNo bar or restaurant attached to the hotel.
Location next to park and river were great. Quality and size of the room. Free parking, WiFi, and breakfast.
Stayed in October 2021
Reviewed: October 10, 2021
Bill
SpainHotel interior very pretty. Entrance was ugly and out of place with rest of design.
Ran out of bananas. Rest was great. Loved the coffee. Staff was exceptional
Stayed in October 2021
Reviewed: October 6, 2021
Evelynn
United States of AmericaMy only complaint was that they told me on check-in that there was a $50 deposit for our dog to stay in the room. It was actually the fee for the dog whether it is one night or more. Very high compared to other properties in town. Especially for one night and a 5.6 lb dog. I will not be staying again for that reason.
Loved the location and design of the property.
Stayed in October 2021
Reviewed: October 6, 2021
Barbara
United States of AmericaEverything worked, accommodations pristine, great bed, bedding and pillows.
Stayed in October 2021
Reviewed: October 3, 2021
Guadalupe
United States of AmericaFriendly staff, exceptional service
Stayed in October 2021
Reviewed: July 13, 2024
Susan
United States of AmericaRoom Service and information from the front desk
The location
Stayed in July 2024
Reviewed: February 6, 2024
Matthew
United States of AmericaPoor design in the rooms. Main light switch by the dirt turned off all lights in room including by the beds. No way to tuen out light from bed after reading at night.
The location and staff were great.
Stayed in February 2024
Reviewed: January 3, 2024
Malcolm
United States of AmericaWe booked this hotel specifically for the indoor pool and hot tub and called the property to make sure they would be open. The hot tub was closed for most of our stay. The pool was closed for part of our stay. The staff did not know why the facilities were closed or when they would reopen.
Stayed in December 2023
Reviewed: November 13, 2023
Huichen
United States of AmericaThe shower room doesn't have safe handle inside, and the floor is slippery when wet. The sealant of shower was leaking water. Tge front desk thanked me and trust my judgment, didn't bother to check. I booked a room for 3 adults and 2 kids with city view. Was assigned to a room with court view, and the towels were for 2 people. The kitchen floor was covered with black spots.
Breakfast is good. It is one of few hotels with one bedroom suite. Staffing were friendly.
Stayed in November 2023
Reviewed: October 4, 2023
Nathan
United States of AmericaThey charged for additional fees after we check out. First claiming it was a “room revenue fee” and then said they it was a “county tax” after I complained about the fee.
Stayed in October 2023
Reviewed: September 19, 2023
Celeste
United States of AmericaPurchased this for my son and wife on their wedding night. Their report was that it was a standard hotel, nothing special. I'd hoped for $300 to provide an exceptional stay, this was disappointing.
Stayed in September 2023
Reviewed: August 15, 2023
Kim
United States of AmericaThe room was not soundproof at all. I could hear my neighbor’s late night tv, microwave, shower and 5:00 AM conference call.
Aesthetically the hotel was very nice and there was a park across the street. The gym was well equipped and the pool looked nice.
Stayed in August 2023
Reviewed: April 1, 2023
Jennifer
United States of AmericaThe room was not quiet. The walls were very thin and there was no insulation between rooms. After retiring for the evening a party entered the room next to us and their conversation kept us awake for another two hours. In addition, there was significant road noise from the adjacent parkway and a train.
The staff was friendly and accommodating, the facility was modern and clean, and the bed was comfortable. We requested hypoallergenic bedding and a higher floor, both of which we received and appreciated.
Stayed in March 2023
Reviewed: December 23, 2022
John
United States of Americano carts available at check in, 8:30 at night, had to make multiple trips in a snowstorm no carts available in the morning at check out. 5F buy more carts
the room, EV charging, and dog friendly
Stayed in December 2022
Reviewed: April 11, 2022
Jeanne
United States of AmericaWe had a very loud family above us letting their kids run up and down hallways. Hotel tried to help. I have kids and know it can be tough. However, people need to be respectful of others. Not the hotels issue.
Great breakfast. Unfortunately, walls are pretty thin.
Stayed in April 2022
Reviewed: March 28, 2022
Jennifer
United States of Americathe night staff
new and clean
Stayed in March 2022
Reviewed: November 15, 2021
Erickml
United States of AmericaWe asked for additional bedding and towels multiple times, every single day of our stay, and never received them. No in-room pet amenities. Room wooden floors were dirty.
The breakfast was really good. The hotel is conveniently located.
Stayed in November 2021
Reviewed: January 1, 2024
Anonymous
Puerto RicoPool was out of service
Great customer service
Stayed in December 2023
Reviewed: February 10, 2023
Anonymous
United States of AmericaThe staff greeted us warmly and gave excellent service including the chef in the Breakfast room. Our room was comfortable and well appointed. The design of the building was spacious and appealing, especially the wide hallways and big windows.
Stayed in February 2023
Reviewed: November 30, 2022
Anonymous
United States of AmericaNo bad comments.
Property was very clean and all the amenities were appreciated by our family of 5.
Stayed in November 2022
Reviewed: August 1, 2022
Anonymous
United States of AmericaThere were 4 of us, so my daughter took the sofa bed. It was not very comfortable, could feel the springs underneath.
Location was great, easy walking distance to shops, restaurants etc spacious room, clean & very friendly staff. The social drink at 5pm was a lovely touch
Stayed in July 2022
Reviewed: February 5, 2022
Anonymous
United States of AmericaEV charging across from a great park
Stayed in February 2022
Reviewed: September 20, 2024
Gary
United States of AmericaThere are no comments available for this review
Stayed in August 2024
Reviewed: September 2, 2024
Corey
United States of AmericaThere are no comments available for this review
Stayed in September 2024
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