staff was trying to turn me away because booking be over booking but I insist that he checked and it was rooms available

it was clean

Stayed in May 2023

Didn’t have a suite… just reg hotel room.

It was fine.

Stayed in May 2023

My room smelled like pet urine

Breakfast and location was close to where i needed to be.

Stayed in May 2023

The AC didn't get cold enough & I would've like free coffee refills at breakfast

I liked everything

Stayed in May 2023

The rooms are very dated! The couch // sofa bed is dirty and stale looking. I would not touch with a 10 foot pole! In the bathroom I was very disappointed with large amount of mold on the shower curtain especially the bottom. I figure that comes from the water that collects in tub while showering because the drain does not drain fast enough. Literally was showering with water around my ankles which is disgusting!!!!!

I enjoyed the manager’s special, breakfast buffet (omelette station was my fav), medical grade air purifiers, and check out time

Stayed in May 2023

staff

location

Stayed in May 2023

a little sketchy and old . Elevators hasd punched out holes and the clientele looke homeless.

convenient

Stayed in May 2023

I wouldn't sit on our sofa because of all the wet stains. Also, a blanket was left balled up on the sofa from the previous guest. There were water bottles sitting on the outside of the room window next to ours. They were there the whole time. The pretzels at the evening reception were stale. I've stayed there many times and was disappointed this time.

The bed was very comfortable. The breakfast was excellent as usual. The staff was very friendly.

Stayed in May 2023

dirty door with hand prints, old, not remodeled, mold in bathroom

large, good breakfast

Stayed in May 2023

I didn’t like how little the bathroom is and also it had mold inside the showers. The bathroom could use a upgrade because I’m sure all of them are small and need a touch up. I wish my wife would have took the pictures so we could have lost them.

the property was nice

Stayed in May 2023

Did not clean room everyday

Good buffet

Stayed in May 2023

Noisy in the morning when breakfast was going on

Pool, bar, gym, breakfast was fantastic, happy hour was also great

Stayed in May 2023

$75 dollar fee for pet, 10 dollar fee for parking. No blankets for the pull out bed, only two cloths and towels for four people.

Staff was great, breakfast was very good.

Stayed in May 2023

Rooms need a little work and updated.

Breakfast is over priced for what is offered.

Stayed in April 2023

My AC didn’t work my husband call to check with front desk to see what time maintenance was coming they caught a attitude and was very rude and unprofessional and they also lie and told him he already been in the room and fix it which was a lie!!! So he waited until came back to the room and I went down and spoke with one of the young ladies who call maintenance on radio and he came right up!!!!

The Breakfast the pool and the location and the night staff was awesome and friendly and the bar tender was awesome as well…

Stayed in April 2023

A little pricey for what you get

Clean for the most part

Stayed in April 2023

I got too hot and passed out in the downstairs lobby bathroom, broke my glasses, cut up my face, had to be taken out via ambulance and the hotel called me (while I was in the ER) to ask about checking out and payment. You couldn't wait until I was out of the hospital???

I always stay here and have a great time.

Stayed in April 2023

bathrooms, towels didn’t smell fresh? they were clean just don’t have the fresh smells

open area

Stayed in April 2023

tv in living area did not work. rooms r very dated

spacious and comfy bed

Stayed in March 2023

The room was outdated, old carpet, old furniture, drab color scheme. It was fine, but not what I expected, especially because we had been at other hotels during our road trip. I do wish it would've been a little cleaner, sticky tile and countertops, some old stains, and an odd odor throughout the suite.

The staff was amazing, super friendly and professional. The breakfast was great as well.

Stayed in April 2023

We had adjoining rooms with 4 adults and 6 kids. And NO TOWELS! We stayed Friday -Sunday, after the kids showered after the pool time (which also had no towels or a hot tub!), we needed dry towels. We requested some Friday evening and Saturday morning. We did not get clean, dry towels until late Saturday evening. At that point, we didn't need them! We also felt like the rooms were a little dated. They were clean, but needed some upgrades.

We loved the breakfast every morning and the convenient location.

Stayed in April 2023

rooms: need updated and painted

Breakfast was good.

Stayed in April 2023

Cleanliness

Love your place but wasn’t as clean as it use to be… saw something that looked like blood on my room wall, mirrors had not been cleaned, room very dusty around bed and furniture, artificial flowers in middle were very dusty..

Stayed in April 2023

The neighbourhood was very sketchy

We were up too early to have breakfast

Stayed in April 2023

The AC/heat vent was a bit noisy. some staff were super helpful and kind, while others where much less keen to help out. also, the shuttle amenity advertised is not quite as helpful as promised. it’s mostly geared for airline travelers and while you can use it to get around Columbia you are essentially at the mercy of the schedule of the airline they serve so I ended up still needed ride sharing services. I did use the shuttle to get to the airport after I checked out and the guy who drove was so helpful and kind. He shared so many cool stories on our drive and I really enjoyed it.

The hotel was very nice and room large and spacious. I loved the fitness center and that this was close to the zoo.

Stayed in April 2023