606 Mane Street, West Monroe, 71292, United States of America
#4 of 19 hotels in West Monroe
Guests' ChoiceBased on 74 hotel reviews
8.4Cleanliness
8.8
Comfort
9.0
Location
8.8
Facilities
8.6
Staff
8.9
Value for money
8.1
Free Wifi
9.2
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: March 31, 2024
Ava
United States of AmericaBreakfast was not great Would have loved an extra blanket in the room.
Very nice lobby courteous you g man checked us in. Nice young lady checked us out.
Stayed in March 2024
Reviewed: February 25, 2024
Evelyn
United States of AmericaDigital thermostats are out. Unable to see what the room temperature should be.
The breakfast choices were great.
Stayed in December 2023
Reviewed: February 7, 2024
Andres
United States of AmericaThe AC wasnt working so I had to call and they changed me to another room
Good response of the staff
Stayed in February 2024
Reviewed: January 15, 2024
Lynda
United States of Americamy tub/shower drained extremely and dangerously slow. It should have been known when the bathroom was cleaned and fixed.
Not bad but not as good as their pictures
Stayed in January 2024
Reviewed: November 11, 2023
Mark
United States of AmericaMore towels when asked I asked the housekeeper she said they didn’t have anymore
Stayed in October 2023
Reviewed: October 1, 2023
Martha
United States of AmericaEBONY WAS REALLY AN OUTSTANDING FRONT DESK AGENT
Stayed in September 2023
Reviewed: July 20, 2023
Amanda
United States of AmericaOn Booking.com it says this hotel has an electric vehicle charging station, well when we got here there was none! Was very disappointed in that!!
Stayed in July 2023
Reviewed: July 29, 2022
Keidy
United States of Americathat the sofa bed had food peace’s and bathroom wasn’t completely clean
is quiet
Stayed in July 2022
Reviewed: June 3, 2022
Mccurdy
United States of AmericaBuffet said biscuits and gravy... no gravy. Seriously really loved everything else. Thanks.
Great location off the highway for quick stay. Beds were super comfy and air conditioning was perfect.
Stayed in June 2022
Reviewed: May 25, 2022
Kelly
United States of Americano complaints
breakfast was good. Nice choice and selection. Very friendly staff and hotel was clean. It was a great place to stay . Very accommodating.
Stayed in April 2022
Reviewed: July 17, 2021
Gregory
United States of AmericaI arrived and the room I was initially assigned was dirty. The bed was undone and towels were on the floor in the bathroom. However, the receptionist immediately reassigned me to another room.
I did not eat breakfast but I liked the location and the room size.
Stayed in July 2021
Reviewed: June 26, 2021
Andrea
United States of AmericaBreakfast is cancelled due to covid. It starts to feel that COVID is the death of service and properties are starting to stretch this COVID label as an excuse to eroded service. Options for breakfast were frozen and surprisingly good but staff was dry to even comment and help guests appreciate the sanitary measures. This was not the experience in other hotels: some seem to be making the no-service last linger than others. Do ask. On check in late at night (22h) the front desk staff member was so tired that he didnt articulate more than two words. Our room for 3 adults and a baby had no sheets for the sifa bed and no more than two sets of towels. Clearly the frint desk never respinded the phone and i had to go downstairs again to get what eas missing. I got a load (almost more than i could carry alone) of six pillowcases (no additional pillows were provided) one top sheet for the sofa bed, no fitted sheet and two light bed covers. Odd. Not a sorry and not a thank you for coming down once again. I start to feel COVID has been lethal to service as property owners struggle to survive the crisis by reducing staff and having overworked personnel. This starts to affect branding. All in all cinsidered and coming from a 12h drive and a failed booking with all other properties in an 85 mile drive… i loved this property and its facilities, and i eill turn a blind eye on service for a little bit longer as this is the commin denominator of all our latest hotel stays.
The property is modern, simple but tasteful in decor and very good showers with brand new fixtures. Beds were great and pillows were the only ones i could ever use without resorting to mine that i travel with.
Stayed in June 2021
Reviewed: June 24, 2021
Paula
United States of AmericaNo ice bucket, no hand towels in room. Front desk supplied bucket but no lid and said "We are out of hand towels.". REALLY???
Stayed in June 2021
Reviewed: June 22, 2021
Lauren
United States of AmericaThey don’t check under the beds because there was trash under the bed that wasn’t ours. Like a sprite bottle and some kind of nicotine bottle.
Comfortable, clean spacious.
Stayed in June 2021
Reviewed: June 15, 2021
Emily
United States of AmericaThere was no one working to give out bath towels and our entire ball team was staying so the towels we used on Friday needed to be changed on Saturday but I guess since our wonderful state keeps giving free money no one wants to work so the hotel was short staffed. The breakfast and coffee was VERY limited
The room was nice
Stayed in June 2021
Reviewed: May 1, 2024
Jared
United States of AmericaThe refrigerator was opened with a frozen ice bank that froze over and fell out the refrigerator door onto the floor.
We didn’t get a chance to try the breakfast but usually it’s pretty good. The location was around an area that has quite a few restaurants and shopping centers.
Stayed in April 2024
Reviewed: April 24, 2024
Narayan
United States of Americathe rooms were dirty and not expected of the Marriott
The staff was excellent,
Stayed in March 2024
Reviewed: February 25, 2024
Evelyn
United States of AmericaThe AC digital thermostat numbers are out in all rooms. You couldn't see what the temperature was or what to adjust it to.
The breakfast choices and the location.
Stayed in January 2024
Reviewed: February 20, 2024
Claudia
United States of AmericaNothing everything was great
Was beyond what I expected would have to eat every thing was great loved the variety of foods
Stayed in February 2024
Reviewed: December 31, 2023
Janet
United States of AmericaThe bed & pillows were not very comfortable.
Not very good. There needed to be a better selection of fruit and more of it. The garbage cans are overflowing.
Stayed in December 2023
Reviewed: December 24, 2023
Shauna
United States of AmericaN/A
Conveniently located right off the interstate
Stayed in December 2023
Reviewed: November 30, 2023
Hubbard
United States of AmericaThere’s nothing I dislike
It was very clean. You can smell cleanliness when u first walk in. Staff was so friendly and helpful. Greeting us at the door and throughout the stay. We most definitely will stay again every time we go to Monroe.
Stayed in November 2023
Reviewed: November 17, 2023
Loueanna
United States of American/a
the location
Stayed in October 2023
Reviewed: September 18, 2023
Jan
United States of AmericaThe water was light brown coming out of the faucets and shower it was nasty
In the bed was comfortable
Stayed in September 2023
Showing 1 - 25
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