18 9th Avenue, Greenwich Village, New York, NY 10014, United States of America
#116 of 407 hotels in New York
Guests' ChoiceBased on 701 hotel reviews
8.3Cleanliness
8.8
Comfort
9.0
Location
9.6
Facilities
8.5
Staff
8.7
Value for money
7.3
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 3, 2024
Sarah
United States of AmericaThe light switch behind the bed was broken so the light couldn’t turn off . I had to disconnect it at the source.. Otherwise the room was lovely !
Comfortable bed , nice room , beautiful roof top view and pool
Stayed in May 2024
Reviewed: May 2, 2024
Fred
United KingdomThe location was eccellent, perfect for a family visit to New York.
Stayed in April 2024
Reviewed: April 30, 2024
Lynn
United States of AmericaLocation is fantastic and my room was clean, quiet and perfectly appointed.
Stayed in April 2024
Reviewed: April 28, 2024
Bert
NetherlandsThe room seize, the cleanness of the room,the supportive staff, the rooftop pool - which is indeed heated and above all the location.
Stayed in April 2024
Reviewed: April 26, 2024
Alexander
United Arab EmiratesOur room was loud
Excellent location
Stayed in April 2024
Reviewed: April 17, 2024
Derek
United KingdomWe had very poor service in Chesters. Staff seemed completely disinterested in attending to outside tables and just stood chatting together by their station. This was at 4.30 pm I’m so called happy hour. Long delay in getting food; similar trying to get the bill and pay.
Great location hotel very clean staff on hotel friendly
Stayed in April 2024
Reviewed: April 8, 2024
Luigina
United States of AmericaThe double room should have queen beds they were a little small in length and I slept with my daughter. Also we didn’t have a reg fridge to put our water in.
Love the location and vibe !
Stayed in April 2024
Reviewed: April 3, 2024
Wayne
United KingdomNothing much!
Location and ambience were both excellent
Stayed in April 2024
Reviewed: April 2, 2024
Alexandre
SwitzerlandVery unfriendly staff, not helpful at all and not willing to consider their guests (the employee at checkin did not even say hello, the doorman did not help with the suitcases). Only exception at checkout where the lady was nice.
Amazing location in the heart of the Meatpacking district. The Grand Deluxe Room is spacious and offers nice views, great bathroom with bathtub.
Stayed in April 2024
Reviewed: April 1, 2024
Edie
United States of AmericaThe location is awesome! However, the room/bed leaves a little to be desired, although I loved having a corner room with a balcony. Please provide a little less mini-bar and a little more drawer storage!
Stayed in March 2024
Reviewed: March 21, 2024
David
ItalyNo kettle / coffee maker, but you get one if you ask for it. Incredibly noisy. Groups of women running from room to room, slamming doors and shouting, from midnight to 3am. Hotel staff had to intervene. This happened on 3 nights. Soundproofing is very poor, gaps around the door and thin doors.
Great location, room big for NYC, staff helpful; small balcony so good for fresh air
Stayed in March 2024
Reviewed: March 7, 2024
Katia
United States of AmericaRoom wasnt ready till almist 6pm
Great trendy place …
Stayed in February 2024
Reviewed: March 4, 2024
Francesco
ItalyNo F&B service by the pool till 1 pm Rooms start to need a refurbishment
Location location location
Stayed in March 2024
Reviewed: February 29, 2024
William
United KingdomThe only slightly sour note was a run in ith an inebriated guest in the rooftop bar but the staff did everything they could possibly have done to defuse the situation and even opened up a different area of the bar to enable us to dine in relative peace away from the difficuty.
Location was exceptional and the staff delightful. most places were walkable and the High Line was literally a stones thow from the hotel. The room was enormous and extremly comfortable and the pool a delight for an early morning dip.
Stayed in December 2023
Reviewed: February 26, 2024
Anthony111
United KingdomThe area is fantastic with many restaurants and bars in walking distance and a more neighbourhood vibe of New York. The rooms and beds are comfortable. The view from the rooftop is beautiful.
Stayed in February 2024
Reviewed: February 16, 2024
Murryz
United States of AmericaBreakfast was stupidly expensive . Six dollars for a coffee and another six dollars to have it refreshed
Excellent hotel and staff
Stayed in February 2024
Reviewed: February 12, 2024
Darryl
United States of AmericaNot the fault of the staff, but their system was down 2 of 3 days during my stay so I couldn’t have room keys. Also, the AC/heating unit in the room didn’t work well.
Great location and friendly staff.
Stayed in February 2024
Reviewed: February 10, 2024
Kimberley
United KingdomLOVELY HOLIDAY, ROOM A BIT SMALL BUT I GUESS ABOUT RIGHT FOR NEW YORK HOTELS. CAN'T COMPLAIN ABOUT ANYTHING ELSE - HAD A GREAT TIME, WOULD VISIT HOTEL AGAIN DEFINITELY.
Stayed in February 2024
Reviewed: January 9, 2024
Scott
United States of Americacorner
Stayed in December 2023
Reviewed: January 2, 2024
Yassine
CanadaIt was correct but def not worth the money, it was meh probably 3 stars hotel
Its cute
Stayed in October 2023
Reviewed: January 2, 2024
Juhi
United States of AmericaStaff. Immensely helpful. Tamara at front desk was terrific .
Stayed in January 2024
Reviewed: December 14, 2023
Jennifer
BermudaThe bar and room service could be open a little later. 10:30 is quite an early finish.
The location is fantastic. Calm, peaceful area next to the highline, with great shops and restaurants very nearby. The staff are very friendly and helpful. Good size room for NYC.
Stayed in December 2023
Reviewed: December 8, 2023
Judith
United KingdomNeeded updating and temporary gym poor
Location
Stayed in December 2023
Reviewed: December 4, 2023
James
United KingdomFelt more of a couples or professionals hotel rather than family.
Great location!
Stayed in December 2023
Bodrum City, Turkey
Castiello de Jaca, Spain
Vientiane, Laos
Ramsau am Dachstein, Austria
Skogar, Iceland
Dinner Plain, Australia
Boulogne-Billancourt, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content