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  5. Reviews of Grand Beach Hotel

Reviews of Grand Beach Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

4835 Collins Avenue, Miami Beach, FL 33140, United States of America

#137 of 206 hotels in Miami Beach

Guests' Choice

Review Score

Based on 1763 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.8

  • Location

    8.5

  • Facilities

    7.7

  • Staff

    7.6

  • Value for money

    6.8

  • Free WiFi

    8.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 18, 2024

    6.0
    Five-star location and pricing with discount quality and service
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and Bay View
    • Stayed 2 nights

    The renovation of the rooms is nicely done and aesthetically pleasant at first. Until you notice the details and quality of the materials. The bathroom is very outdated, the linens in general are poor quality and rather aged. All other amenities such as coffee machine, toilet paper, toiletries are rather low-grade. We didn't get room service even after we asked the housekeeper in the corridor for it. We had a double room and were only given two (very aged) towels. Valet parking is outrageously expensive: $50 per night. A compulsory 18% is inconspicuously added to all bills and then a "Tip" line by the total.

    Location is great, beach access and beach services are excellent. Bakery and ice cream parlour on site are really good. Restaurant is good and room service quick and decently priced for the area standards. Bar is nicely located right by the entrance and blends naturally and harmoniously with the lobby. Plenty of well maintained elevators so you never have to wait long to get to your room. The main entrance from the street is beautifully maintained, with luscious vegetation and gorgeous landscaping. Lobby restrooms are really nice and always impeccable.

    Stayed in March 2024

  • Reviewed: March 15, 2024

    7.0
    The hotel is nice overall but the rooms need some updating. Mattresses were ok.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony and Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    Pool, beach and lobby was good 👍🏼

    The location was ok. Nothing to do near by

    Stayed in March 2024

  • Reviewed: March 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and Bay View
    • Stayed 1 night
    • Submitted from a mobile device

    Service at the restaurant and room service were exceptional slow and bad. They also have a “no outside food” rule.

    Facility is nice.

    Stayed in March 2024

  • Reviewed: March 10, 2024

    6.0
    Would come back if they make the menu more appealing.
    • Business trip
    • Group
    • King Suite with Bay View
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast was sub par. You are forced between a buffet of stale foods and a menu of select items that will take far too long before it arrives. I wanted to spend my final morning by the pool eating breakfast and made it on time (8am). It was 10am when I decided that would stop waiting for a side of breakfast protein. When we checked out for my oh and yogurt, the side of protein was still somewhere in the ether. My first morning at breakfast was similar, although, I had the luxury of waiting. I ordered the egg sandwich (something I actually enjoy) just for it to be absolutely subpar. You’re better off going to their cafe for coffee and sandwiches, but by then, everyone has figured that out and will be in the line with you.

    Great room, on hand valet. Location to the beach and access to pools, heated jacuzzi and beach chairs. Lovely area and comfortable room.

    Stayed in March 2024

  • Reviewed: March 3, 2024

    8.0
    Comfortable and great location
    • Leisure trip
    • Group
    • Double Room with Two Double Beds and Partial Ocean View
    • Stayed 2 nights

    Bathroom look old and the pool looks like it needs to be freshened up

    Good location and on the beach

    Stayed in February 2024

  • Reviewed: March 1, 2024

    8.0
    Great stay!
    • Leisure trip
    • Couple
    • King Suite with Partial Ocean View
    • Stayed 2 nights

    .Bit expensive.

    Great location, we upgraded to sea view room. Nice pools and direct access to beach just across a walking trail. Excellent views of ocean. Family friendly.

    Stayed in January 2024

  • Reviewed: February 29, 2024

    7.0
    Beautiful Place Need Tighter Cleaning
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 3 nights

    The floor of our room was sandy, there were dried contacts on the bedside table from the last guest. The corners and things were messy, it wasn't super clean and that is very imp to me.

    I love the pool area and beach and the dining options on site. The staff is very kind and I feel comfortable. The views are wonderful and I loved the balcony. We have been here before and I would still go again. I wish the two beds were queens though, I have kids who come in the bed and full is rough.

    Stayed in February 2024

  • Reviewed: February 28, 2024

    7.0
    Nice rooms, overpriced, but right next to the beach
    • Leisure trip
    • Family with young children
    • King Suite with Partial Ocean View
    • Stayed 6 nights

    The parking is $50 per night, borderline extortion. The open age pools were very crowded and had no open chairs.

    Rooms are nicely sized, clean and comfortable. Being right next to the beach, and having its own chairs / umbrellas is also very nice.

    Stayed in February 2024

  • Reviewed: February 26, 2024

    8.0
    Beautiful clean hotel, great staff at reception, serving staff at breakfast very disappointing.
    • Leisure trip
    • Couple
    • King Suite with Partial Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    the serving staff really let the place down.

    The room, view and ambiance was great.

    Stayed in February 2024

  • Reviewed: February 21, 2024

    7.0
    All good!
    • Leisure trip
    • Family with young children
    • King Suite with Pool View
    • Stayed 1 night

    Cleanliness. The bedside lamp - chrome - was really dirty (I guess spilled drinks or food). Also the chrome in the bath would do with some polishing.... otherwise all good - easy to make it great!

    Nice staff, friendly welcome. Large room.

    Stayed in February 2024

  • Reviewed: February 19, 2024

    8.0
    It was our first time in Miami and overall I really enjoyed my stay a this hotel. I’ll probably be staying here again th
    • Leisure trip
    • Group
    • King Suite with Pool View
    • Stayed 5 nights
    • Submitted from a mobile device

    We had two rooms and one of the rooms (1016) both bathrooms had something wrong with the hot water. Literally waited 20mins for water to warm up and it was still cool. I had read this in one of the reviews and it sounds to be persistent issue. While all staff work hard and were very nice, I noticed staff shortages led our rooms to be cleaned right before they finish their shift around 4pm. This was consistent and some days we decided not to have the room cleaned as housekeeping would be coming in to clean the room at 4pm when we are getting ready to go out after the beach. In addition, while staff at the beach were very nice, at times people felt rushed as they start putting the chairs away around 3pm while the beach closed at 5pm. Lastly, it would have been nice to be able to park on our own rather than relying on the valet as it created long waits despite valet staff doing their best to ensure a timely service.

    Great location. Loved that it was beachfront and staff available at the beach for chairs/umbrellas. Cute cafe at the hotel which was convenient as there aren’t coffee shops/restaurants at a walking distance to the hotel. Loved the breakfast (picked from menu/not the buffet) at the hotel restaurant. Great gym, overlooking the Bay, and they offer yoga which I am hoping to try next time.

    Stayed in February 2024

  • Reviewed: February 14, 2024

    7.0
    Good hotel but needs to improve the maintenance
    • Leisure trip
    • Couple
    • Two-Bedroom Suite with Ocean Front View
    • Stayed 7 nights

    lack of maintenance on light switches and bathrooms (little water in the shower and leaking toilet)

    The location and cleanliness

    Stayed in February 2024

  • Reviewed: February 6, 2024

    6.0
    Probably wouldn’t stay here again
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 13 nights
    • Submitted from a mobile device

    The rooms are very run down. The shower is over the bath very low water pressure takes ages for the water to warm up. The mattresses are worn and the bathroom amenities are of a very low standard. The rooms need a major makeover. Air conditioner very noisy. Tried another room they are all the same.

    The property is in a good location. Has a lovely promenade where you can go for walks and runs. The pool area and beach have great facilities and is very convenient having the beach so close to the hotel. Staff friendly and helpful but not always able to resolve issues.

    Stayed in January 2024

  • Reviewed: January 25, 2024

    6.0
    It was a dirty place, and they charge you for everything
    • Leisure trip
    • Family with young children
    • King Suite with Bay View
    • Stayed 2 nights
    • Submitted from a mobile device

    It was dirty and expensive

    Good location

    Stayed in January 2024

  • Reviewed: January 22, 2024

    7.0
    Lovely hotel in mid beach, large bedroom
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony and Sea View
    • Stayed 3 nights

    The room itself was lovely but it is clear the bathrooms have not been updated, so they looked out of place and dated with the general design of the room - the bathroom was not shown on Booking.com When asking the concierge to book us a taxi and he was not helpful and made it seem as if it were too much hassle which led us to book our own taxi whilst he was standing grumbling. Having not been to Miami before we hadn't really realised how vast Miami is! This is no fault of the hotel as it clearly states its location but this is worth bearing in mind if you have never travelled there before as you will need to get a taxi or the free Trolley service.

    Lovely large room with view of the sea, great gym facility! The team in the dining room were absolutely wonderful and went out of their way to be of help.

    Stayed in December 2023

  • Reviewed: January 17, 2024

    7.0
    Great stay at mid-beach
    • Leisure trip
    • Family with young children
    • King Suite with Partial Ocean View
    • Stayed 2 nights

    Cleanliness of room and replenishment of towels, toiletries.

    Large rooms, nice views (worthwhile to upgrade to a room with view), friendly and fun for kids, beach is splendid.

    Stayed in November 2023

  • Reviewed: January 12, 2024

    7.0
    Fun holiday get away
    • Leisure trip
    • Family with young children
    • King Suite with Pool View
    • Stayed 4 nights

    The check-out and credit card billing need to be improved, it's otherwise so confusing. No water on the last day of our stay. Beach caddies struggled with the amount of patrons on the last two days of good weather (under staffed).

    We have stayed many times at GBH and this Christmas visit met our expectations. Rooms are a good size with good amenities. The hotels location suits us and the beach is one of the best in the area.

    Stayed in December 2023

  • Reviewed: January 10, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with Ocean Front View
    • Stayed 6 nights

    dirty room, dirty bathroom, dust over the beds, old yellow towels in the room, we gave our things to Laundry - they did not clean them,tips did not help to make the room cleaner. the fire alarm started at night, it was false call but the hotel team did not manage the situation properly at all!! Full hotel got downstairs, there was no fire, but no one of the team even told it's fine and the guests could go upstairs.

    view from the room is the only good thing

    Stayed in December 2023

  • Reviewed: November 23, 2023

    6.0
    It wasn't a good choice in terms of value for money
    • Leisure trip
    • Couple
    • King Suite with Partial Ocean View
    • Stayed 7 nights

    The beds are very uncomfortable. Most days the cleaning was very poor. The air conditioning is set too cold.

    Most of the staff were friendly

    Stayed in November 2023

  • Reviewed: November 16, 2023

    8.0
    Very relaxing place to stay
    • Leisure trip
    • Family with young children
    • King Suite with Ocean Front View
    • Stayed 6 nights
    • Submitted from a mobile device

    Quite a walk to South Beach

    Right on the beach . Felt safe in evenings . Nice gym

    Stayed in November 2023

  • Reviewed: November 14, 2023

    7.0
    Nice clean hotel in nice area
    • Leisure trip
    • Couple
    • King Suite with Partial Ocean View
    • Stayed 4 nights
    • Submitted from a mobile device

    The outside jacuzzis didn't work properly , this is one reason why I booked hotel, so disappointed

    Location lovely, clean hotel

    Stayed in November 2023

  • Reviewed: November 13, 2023

    6.0
    It served its purpose on a one night stay.
    • Leisure trip
    • Couple
    • King Suite with Pool View
    • Stayed 1 night

    I did not like that the floors in our room were broken and I tripped over them quite often as it was right at the entrance to the room. The room had not been swept before we go there, and was dirty. the walk in shower door did not close so the bathroom essentially flooded during a shower.

    I liked the location, the pool area was nice as well and the walk to the beach was easy, the complimentary beach umbrellas were nice as well as the staff who brought us drinks.

    Stayed in November 2023

  • Reviewed: November 8, 2023

    7.0
    If you want a good view and have a lot money to throw this is it :)
    • Business trip
    • Solo traveler
    • King Suite with Pool View
    • Stayed 5 nights
    • Submitted from a mobile device

    Besides it being on a good location, the hotel was nothing special. It is irritating that they charge resort fee and you get just about nothing, besides a pool and gym which every hotel in the world has.

    Stayed in November 2023

  • Reviewed: November 8, 2023

    7.0
    Dissatisfied as Surfside location 2 werks earlier was swoon worthy
    • Leisure trip
    • Solo traveler
    • King Suite with Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    Compared to sister hotel in Surfside is is a downgrade. Was not offered champagne or fruit at reception. Multiple aspects of room were not functioning, fan in bathroom obviously longstanding malfunction as metal was rusting on doorframe and pot lights. No lightbulbs in picture light, deck dirty etc No handtowel hook very off in a 5 star hotel No robe Was given complimentary late checkout but feel that I should have been offered a voucher or something more. Staff responded immediately though.

    The area around pool/beach area is very congenial and beach is lovely.

    Stayed in November 2023

Showing 1 - 25

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