Location and accessibility to everything

Stayed in August 2025

Restaurants were average

New and clean

Stayed in August 2025

The room was a tad on the small side for a King size bed. The bathroom was also quite tight (door opened inward, very close to hitting the toilet). Not big deals though.

Nice quiet and clean room. The bar/restaurant on the roof (The Heights) was a nice place to get a couple of drinks and a pizza.

Stayed in July 2025

Room decoration was rather dark and felt a bit dated

Good location. Nice rooftop bar great for an evening drink.

Stayed in August 2025

The service at the front desk was some of the rudest we've ever experienced. We walked up to the desk (no other guests were checking in at the time) and said "hi, how are you!" No response from either person at the desk. Then one of them barked, "I need an ID." So I provided the ID, and then they rudely asked for a credit card. They gave us our room keys and said, "Elevator's around the corner." We were both confused by the rudeness, considering we always try to be friendly and polite. Unfortunately, when we got to our room, our keys wouldn't work, so we had to go back down to deal with the desk staff again. This time, there was a third person there who said the door was likely dead and it'd be faster to switch our room. So the same person as before got new room keys and gave them to us without saying a word. Very strange, borderline hostile service.

The room itself was nice. Location was a bit far from the more lively part of town, but still walkable. The rooftop bar/restaurant was very nice. Had a good vibe and the first drink we ordered was delicious (skip the espresso martini, though. That was not great.)

Stayed in July 2025

The room was comfortable and quiet. The staff was friendly. Food in the restaurant downstairs was fine, nothing special. Fairly standard for a hotel of this quality. The upstairs bar had a lovely view.

Stayed in May 2025

Staff made us wait while our room was getting checked during check in. They forgot about us and it took us an hour to get into our room.

Clean, updated rooms.

Stayed in May 2025

Not impressed that we came at 430 and still had to wait until our room was “checked” rooms should be ready

Location. We have stayed here several times

Stayed in May 2025

12th floor Restaurant shabby

Location excellent

Stayed in March 2025

None of my requests were acknowledged or met, view was eh, weird details like missing washcloths and no trash bags in the trash cans

Staff was nice, lobby was nice

Stayed in March 2025

Top notch staff. Nice ambiance. Comfortable and clean.

Stayed in February 2025

We couldn’t order room service. We were starving. It was a big disappointment.

We liked our view. The staff was friendly.

Stayed in December 2024

The dog barking next door

I like the location

Stayed in December 2024

No parking other than having to pay for a valet or park on street and pay. Service not very helpful when trying to figure out parking and unloading vehicle

Food at the Heights was great, breakfast was excellent

Stayed in December 2024

I was disappointed with The Heights. After a long day of travel, I hoped for a hearty dinner. The menu was very limited and mostly bar food. There wasn't an actual meal and sides for sandwiches were not included. In all fairness, the pizzas looked good but I had pizza for lunch so it really wasn't an option for me which is not the fault of the restaurant. The view is beautiful out on the patio and we enjoyed having a glass of wine, watching the sunset over the river and warming up around the firepit. The service was good, our server was new so we expected we would need a little patience, which is fine. The room was really nice but the bathroom was disappointing, not any nicer than a 2.5 star hotel like Fairfield Inn. There was no exhaust fan and the safety bar was installed at the wrong end of the shower. You would need to squeeze between the toilet and shower to enter using the bar which is awkward. The construction downtown made it difficult to find the hotel and the entrance using GPS. It might be good for the hotel website to give clear directions while road construction is going on.

The Brim exceeded expectations. The food was delicious and hearty. I was pleased with the breakfast menu that included items beyond your basic eggs, sausage and toast. I'm not really a breakfast person but needed a meal before my long drive home. The service was excellent. The room was nice and beds were comfortable. The city is working on a Riverwalk which will be outside the hotel. I would love to come back in a year or so and see how it turned out. I will, however, plan dinner elsewhere (see below.)

Stayed in September 2024

Toledo has really come around over the last year. It’s a great location, really good food and activities around the area. The valet was very efficient and polite.

Stayed in July 2024

everything was great

really nice room, great view

Stayed in July 2024

Everything was great!

Loved the rooftop bar. Great staff and great food.

Stayed in July 2024

kids pounded on our door late at night . No breakfast was available on site.

checkin was good. We enjoyed the restraunt at the top of the hotel.

Stayed in July 2024

Better tasting coffee, free morning newspaper, and more hot water for showering, wasn’t very hot!I I also asked for a senior rate, the staff sad they could not do that!!!

Food was ok, nothing outstanding….

Stayed in June 2024

Valet was only parking option besides the parking garage across the street. No complimentary breakfast.

Didn't need anything, so hotel staff were kind and courteous. Everything was clean.

Stayed in June 2024

N/a

Excellent service by friengly staff.

Stayed in May 2024

The quality of the room was not worth the price. Went to make coffee and there was something floating in the coffee maker. The valet service wanted 25.00 to move the 30 feet.

Stayed in April 2024

A little pricey but for the niceness it was good.

Beautiful hotel and rooms

Stayed in March 2024