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  5. Reviews of Urban Boutique Hotel; BW Signature Collection

Reviews of Urban Boutique Hotel; BW Signature Collection This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

536 Wade Hampton Blvd, Greenville, 29609-4936, United States of America

#55 of 82 hotels in Greenville

Guests' Choice

Review Score

Based on 841 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    8.2

  • Facilities

    7.9

  • Staff

    8.0

  • Value for money

    8.2

  • Free Wifi

    8.0

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: July 10, 2023

    9.0
    Management was absolutely wonderful and friendly! Very engaging, very much on top of cleanliness !
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Breakfast was good. Coffee, tea, juices and flavored water. Eggs, sausage, biscuits and gravy. Cereals, banana, oranges. Management asked that breakfast be eaten in dinning room and not taken to room - perfectly fine!

    Stayed in July 2023

  • Reviewed: July 7, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Customer service. The lady was very Nasty and Rude I will go to another hotel that is farther from my job just to feel respected and welcome.

    Stayed in July 2023

  • Reviewed: July 3, 2023

    9.0
    Very nice facility 😉keep up the good work!
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    There was not coffee available after the breakfast time. The coffee maker is the room did not work. The gas station next to you gave me a free cup of coffee

    The beds and the linens are so comfortable 😊

    Stayed in July 2023

  • Reviewed: July 1, 2023

    9.0
    Good value place for a clean and comfortable stay
    • Business trip
    • Solo traveler
    • Double Room with Two Double Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfast and the motel exterior

    Good value for money place to stay just few miles from Greenville downtown Very clean and comfortable room. It looks like a very old motel from the outside, but totally transforms into a good room inside.

    Stayed in June 2023

  • Reviewed: June 29, 2023

    7.0
    Good value
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    I didn’t realize from pictures online that this was a motel, meaning you enter your room directly from the outside. Not a hotel were you enter a building with lobby then continue to your room. It was fine other then it being a bit noisy from cars on busy road.

    Convenient location & short drive to downtown. Staff was very friendly. Room was updated and nice

    Stayed in June 2023

  • Reviewed: June 27, 2023

    8.0
    Would stay again.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    A little more breakfast items to choose from.

    The breakfast was decent.

    Stayed in June 2023

  • Reviewed: June 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The staff was very friendly. The rooms were really clean

    Stayed in June 2023

  • Reviewed: June 25, 2023

    9.0
    Exceptional value!
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was great!

    The bathroom was exceptionally stylish. The breakfast was wonderful. Sausage, eggs, biscuits and gravy, waffles, cereal, yogurt, muffins, etc.

    Stayed in June 2023

  • Reviewed: June 20, 2023

    7.0
    Comfortable, but could have been much better if all expections were met.
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Stayed 4 nights. Breakfast not ready at advertised time 2 of the 4 nights. Asked for a wake-up call 3 nights and failed to receive 2 of the 3 calls. Noisey at night for proximity to road and walls very thin. Could hear conversations from next door.

    Room was clean and bed was comfortable.

    Stayed in June 2023

  • Reviewed: June 6, 2023

    9.0
    Clean, modern. close to downtown and we felt very safe there.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights

    Very close to downtown and very clean! Thanks for letting us get in a little early.

    Stayed in June 2023

  • Reviewed: June 3, 2023

    9.0
    Wonderful
    • Business trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    It was an overall pleasant surprise. When we walked in our room, you could see and smell clean. Very refreshing. The outside kind of just looks like an older model, not run down,but just a normal cheap motel, but the rooms are exceptional. We were exhausted, and as long as we had a shower and bed, we were fine. When I laid down, I thought I was home for a second.. the beds were memory foam, and the bath area was one of the largest I've seen, even in higher end hotels. Very happy, and if we need a room again, before our move, this is where we will be staying

    Stayed in June 2023

  • Reviewed: June 2, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Double Room with Two Double Beds
    • Stayed 3 nights

    Anytime i go to Greenville, this is were I stay. Great place and a great value.

    Stayed in June 2023

  • Reviewed: May 29, 2023

    8.0
    Great value for money!
    • Business trip
    • Solo traveler
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    An hairdryer in the room would be nice

    Great value considering the price. Nice position pretty close to city center.

    Stayed in May 2023

  • Reviewed: May 28, 2023

    7.0
    Nice MOTEL, good value.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    First off this is a motel, not a hotel. That needs to be changed in the name and the listing, period. It is misleading. Here is the definition of a motel from Miriam-Webster dictionary “: an establishment which provides lodging and parking and in which the rooms are usually accessible from an outdoor parking area”. I didn’t realize this when booking or it would have deterred me. I don’t like staying where you enter the room from the outside. I also did not like having to push a button to enter the front desk area. That is also typical of a motel, not a hotel. However, as far as motels go, this is a pretty nice one. I can tell a lot of work and thought has been put into updating the decor and making it as nice as possible. the mattress was a memory foam,, but pretty comfortable with nice pillows.

    The location was pretty good and staff were pleasant. Updated decor with a Keurig coffee station in the room. The breakfast was good. About what you expect when you it says “free hot breakfast”. Biscuits & gravy, sausage links, eggs, waffle maker with original and strawberry batter, muffins, bagels and cream cheese, toast, assorted cereals, milk, juices, coffee, cappuccino fresh fruit and yogurt. So pretty good. I would think everyone could find something they like.

    Stayed in May 2023

  • Reviewed: May 24, 2023

    7.0
    Good
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Toilets run forever after flushing before they finally shut off. Bathroom towels were dirty/stained

    Clean rooms, friendly staff, quiet neighbors

    Stayed in May 2023

  • Reviewed: May 23, 2023

    7.0
    Good value
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 4 nights

    Road noise

    Cost

    Stayed in May 2023

  • Reviewed: May 18, 2023

    7.0
    Overall not a bad hotel and I didn’t feel unsafe traveling by myself. Young woman who checked me in was very friendly
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    water damage in bathroom, hole in ceiling above shower., musty smell

    Located close to a Harris Teeter and some cute pubs and restaurants, seemed like a good area

    Stayed in May 2023

  • Reviewed: May 16, 2023

    8.0
    Cozy and nice
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I don't like that they don't let you know there is an incidental fee of $200 at time of check in. I asked if it was refunded after stay but never got verification from the desk clerk. I'm still currently waiting on an answer. I'm not sure why it wouldn't be refunded especially since the room was not damaged etc. Never had a hotel not refund it so we shall see.

    The place was nice and quiet and the breakfast was pretty good.

    Stayed in May 2023

  • Reviewed: May 11, 2023

    9.0
    Love
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Just couldn't get past stains on the walls..My one and only complaint!!!

    Loved location, the lighting and bathroom was amazing, coffee in room, it was very accommodating.

    Stayed in May 2023

  • Reviewed: May 4, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Staffs attitude

    location

    Stayed in April 2023

  • Reviewed: April 26, 2023

    8.0
    Great room just outside of downtown.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Honestly, I can't think of anything negative.

    Clean rooms, comfy beds, everything looked recently remodeled.

    Stayed in April 2023

  • Reviewed: April 21, 2023

    9.0
    nice place, had everything that you need and very modern for the price
    • Solo traveler
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    New and clean

    Stayed in April 2023

  • Reviewed: April 20, 2023

    7.0
    The motel is a reconditioned 1950's motel. Nice try, but lipstick on a..."
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 2 nights

    The check in staff was rude. While we checked in after a 6 hour drive at 1700, the room was still being repaired due to an air conditioner leak. Finally, the towels were few and the size of postage stamps. Seriously!?!

    It was reasonably close to the areas we needed. It had been recently updated. It was close to several dining options.

    Stayed in March 2023

  • Reviewed: April 20, 2023

    7.0
    Sometimes going with the least expensive option is not necessarily the wisest.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    This is an old refurbished roadside motel, that still had 70s "vintage" furniture. It smelled old as well, kinda musty. The bed was very low, and it was a memory foam mattress, and although comfortable made us hot and sweaty even though we had the AC set to 65. This motel has a mixture of people that live there, and then regular customers, because the folks that appear to live there were a bit noisy late and we're rather rude at the breakfast area, and they were also the ones that cleaned the rooms. The sundries provided were very very small, so if you stay here bring your own shampoo and soap. The barn door closure for the bathroom area, although stylish, left us still feeling somewhat exposed when using the facilities. The breakfast was limited because it was already gone when only half way through the time that breakfast was supposed to be provided.

    The Staff was incredible. They really were very nice. The Kurieg type coffee machine was a nice touch versus the typical in room coffee machine. Although this was not the best motel, we were safe and comfortable.

    Stayed in April 2023

  • Reviewed: April 20, 2023

    9.0
    it was brief, comfortable, and affordable.
    • Business trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    it is a great value.

    Stayed in April 2023

Showing 76 - 100

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