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  5. Reviews of Hampton Inn Boston Logan Airport Chelsea

Reviews of Hampton Inn Boston Logan Airport Chelsea This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

200 2nd Street, Chelsea, 02150, United States

#2 of 9 hotels in Chelsea

Guests' Choice

Review Score

Based on 1464 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    8.1

  • Facilities

    8.6

  • Staff

    8.8

  • Value for money

    8.0

  • Free Wifi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 26, 2025

    8.0
    Comfortable and functional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Mobility Accessible/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    We stayed 3 nights but the first night we were disturbed until the early hours by trucks reversing and manoeuvering in a depot next to the hotel. Thankfully Saturday and Sunday nights were quieter. Breakfast wasn’t great. Coffee ran out and had to wait for it to be refilled. Only saw muffins one morning out of 3.

    Excellent airport shuttle service. Easy access to city centre, shops and a couple of restaurants close by. Staff helpful and polite. Huge room and comfy beds.

    Stayed in August 2025

  • Reviewed: August 20, 2025

    7.0
    It took more than an hour and several phone calls before the airport shuttle picked us up
    • Leisure trip
    • Couple
    • King Room - Hearing Accessible/Non-Smoking
    • Stayed 1 night

    Ok breakfast - nothing exceptionnal

    Stayed in August 2025

  • Reviewed: August 19, 2025

    8.0
    Good hotel
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Gym air con was not running

    Quiet, clean room, free airport shuttle

    Stayed in August 2025

  • Reviewed: August 17, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was dirt and hair in all corners of the bathroom.

    Stayed in July 2025

  • Reviewed: August 12, 2025

    9.0
    Terrific hotel & staff, 2 miles from the airport.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Not the best neighborhood and the booking.com site said it was less than a mile from the airport but the drive was 2 miles and cost more than 20$, not what I expected. Also, it was not noted that the hotel shuttle didn’t run after midnight (which is when we arrived).

    They helped with everything!

    Stayed in August 2025

  • Reviewed: August 9, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Accessible/Non-Smoking
    • Stayed 3 nights

    The breakfast area was very cold (air conditioning). Breakfast was very good. The Silver Line bus is very helpful to get to downtown.

    Stayed in August 2025

  • Reviewed: August 1, 2025

    9.0
    Great hotel
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Great staff, spacious room, microwave, coffee maker in the room. Luggage stored for for several days after check out.

    Stayed in July 2025

  • Reviewed: July 24, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    NA

    It is clean.

    Stayed in July 2025

  • Reviewed: July 21, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Good to stay

    Stayed in June 2025

  • Reviewed: July 19, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    No restaurant on site

    I liked the 1200 checkout, shuttle service, breakfast options.

    Stayed in July 2025

  • Reviewed: July 18, 2025

    9.0
    Great breakfast
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    They overcharged me the day I left for a bigger room when I never asked for an ADA room. It was a pain to get this charge taken off. I had not asked for a disabled room. Therefore, I should not be charged for it.

    Beautiful rooms, good breakfast, and ease of check in and out.

    Stayed in June 2025

  • Reviewed: July 17, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Room - Mobility Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nice. Quiet and well appointed.

    Stayed in July 2025

  • Reviewed: July 10, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Hearing Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Pillows were weird; small with an odd consistency. Had to ask for more towels which came fairly quickly, but I don't understand why a room that could potentially sleep four people only has two bath towels, two hand towels and one washcloth in it. Poor lighting and not all of the outlets worked for charging phones.

    Location to airport & shops & restaurants was great. There is a shuttle to the airport which runs every hour so that's very helpful. Breakfast was very nice. Good choices Staff was all very very pleasant.

    Stayed in July 2025

  • Reviewed: July 10, 2025

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Hearing Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    It was good for one night.

    Stayed in June 2025

  • Reviewed: July 7, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Clean, convenient, reasonable cost for a quick stay near Logan airport. Having a shuttle made the deal for us!

    Stayed in June 2025

  • Reviewed: July 7, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • King Room - Hearing Accessible/Non-Smoking
    • Stayed 1 night

    Kevin at front desk is super professional, competent, and friendly. Thank you!

    Stayed in July 2025

  • Reviewed: July 6, 2025

    8.0
    Convenient clean hotel near airport
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    The grab and go breakfast had an untoasted bagel and peanut butter-no choice given. I didn't end up eating it.

    Super clear room, modern hotel overall, friendly staff.

    Stayed in July 2025

  • Reviewed: July 1, 2025

    9.0
    Short stay for us, but I would highly recommend this hotel.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Breakfast was good. There were a lot of options to please everyone.

    Stayed in June 2025

  • Reviewed: June 28, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Mobility Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was not very clean. Breakfast was rather simple, no alternative milk (for the first time in the US!). Staff not too friendly.

    Large room for a family of four. Facilities were good.

    Stayed in June 2025

  • Reviewed: June 27, 2025

    8.0
    It was a good enough hotel.
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was a little musty, it was really hot and we had to keep the AC low to keep the humidity out.

    The rooms were spacious

    Stayed in June 2025

  • Reviewed: June 27, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Staff were not very friendly

    Stayed in June 2025

  • Reviewed: June 27, 2025

    8.0
    Good location would recommend for a few nights
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Rooms only serviced every second day. We got there Wednesday. No fresh towels thurs (had used them wed eve plus thurs morning). Got new towels from receptionist thurs evening on our return to room. New towels and room done Friday. Not done sat or Sunday. When I asked re Sunday was told ‘housekeeping didn’t get to our two rooms (and others). Got fresh towels again from receptionist. Hotel basic dont expect room done every day (ours done once and we had 5 nights there). Not that big a deal. Location great. Coffee and tea available all the time. Washing machine handy but dryer takes 2.5 hours to dry. 150 rooms so hard to get washer and dryer (i had to do it 830-11.15 just one load). Shower didnt drain properly i reported it sunday morning wasnt fixed, my husband fixed it Sunday evening or else we couldn’t shower it would have overflowed.

    Shuttle to and from airport very efficient. Nice staff. Good breakfast. Across the road from vg mexican restaurant, tj maxx and market basket. 5 min walk to bus stop only 20 mins on bus to central boston.

    Stayed in June 2025

  • Reviewed: June 26, 2025

    9.0
    Very pleasant stop before boarding an early flight.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    With the price paid for the room, paying for parking seems a bit much

    Very good breakfast with hot choices, selection of juices and lots of coffee, and other items that should suit many different dietary needs.. All staff members were superb! Appreciate having shuttle service to the airport every 30 minutes and not hourly.

    Stayed in June 2025

  • Reviewed: June 22, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was not so good for our european taste...Isolation between the room and the corridor was not as good as we hoped. Luckily no noisy people there...

    Airport shuttle was vitally important to us and was very liable...everything was fine at the hotel. A lovely Mexican restaurant just beside...

    Stayed in June 2025

Showing 1 - 25

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