Reviews of Hampton Inn Manhattan-35th St Empire State Bldg This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
59 West 35th Street, New York, NY 10001, United States
#169 of 429 hotels in New York
Guests' ChoiceReview Score
Based on 2596 hotel reviews
8.4Score breakdown
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Cleanliness
8.5
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Comfort
8.5
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Location
9.6
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Facilities
8.2
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Staff
9.2
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Value for money
8.0
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Free Wifi
8.6
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Reviewed: August 24, 2025
Haneet
United Kingdom4 Reviews8.0“Good hotel if you want to be central”- • Leisure trip
- • Family with young children
- • King Room with King Bed - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
Breakfast didn't have much variety
Location and room size
Stayed in July 2025
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Reviewed: August 23, 2025
Kevin
United States4 Reviews8.0Very Good- • Leisure trip
- • Solo traveler
- • King Room with King Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast was a total disappointment Definitely not up to par as my other Hampton Inn stays
Location, staff, amenities
Stayed in July 2025
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Reviewed: August 23, 2025
Ori
Israel41 Reviews9 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 5 nights
- • Submitted from a mobile device
Only 2 elevators to serve 20 floors, sometimes you wait too much. The a/c in the room was a bit noisy but nothing too significant
Great location, just 1 minute walking from subway station with many lines. Free coffee/tea all day long, reasonal breakfast (relatively to American one - don't expect any vegetables). The staff was kind and helpful. Baggage reservation until we got the room.
Stayed in August 2025
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Reviewed: August 18, 2025
Anat
Israel13 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 8 nights
- • Submitted from a mobile device
The cookies!
Stayed in July 2025
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Reviewed: August 18, 2025
Cath
Australia39 Reviews7.0“Very conveniently located hotel in the heart of Manhattan”- • Leisure trip
- • Couple
- • King Room with King Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Very average breakfast, slow lifts due to volume of people including cleaning staff using them.
Excellent location in the heart of Manhattan.
Stayed in August 2025
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Reviewed: August 16, 2025
Cath
Australia39 Reviews7.0“Great location in the heart of Manhattan”- • Leisure trip
- • Couple
- • King Room with Roll-In Shower - Mobility Access/Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The bed wasn’t very comfortable- too firm for us. The breakfast was very basic, with limited food options and disposable plates and cutlery.
Friendly staff, great location - close to subway and main attractions.
Stayed in August 2025
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Reviewed: August 15, 2025
Chayut
Thailand2 Reviews9.0“Very good location, nice place and comfort with good breakfast”- • Leisure trip
- • Family with young children
- • King Room with King Bed - Non-Smoking
- • Stayed 5 nights
- • Submitted from a mobile device
The elevator should be fixed. The close button doesnt work. Sometimes It doesnt go to the floor I want to go.
The breakfast is good. There are many variety of food and good quality which are beyond my expectation.
Stayed in August 2025
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Reviewed: August 13, 2025
Jenn
United States64 Reviews6 helpful votes8.0“Good option for short visit”- • Leisure trip
- • Solo traveler
- • King Room with King Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Two elevators barely covers demand. Really tough when one is out.
Good location. Large (for NYC) comfortable room. Breakfast.
Stayed in August 2025
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Reviewed: August 12, 2025
Milka
Israel18 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Family with young children
- • King Room with King Bed - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Hotel in a great location. Near metro and walking distance from Times Square. Clean, friendly staff. Small rooms.
Stayed in August 2025
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Reviewed: August 12, 2025
Florian
Germany38 Reviews3 helpful votes9.0“Perfect NYC hotel.”- • Leisure trip
- • Couple
- • King Room with King Bed - Non-Smoking
- • Stayed 3 nights
Nothing.
Perfect location, friendly staff, fair breakfast and even a small decent gym. All you need in NYC.
Stayed in August 2025
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Reviewed: August 12, 2025
Mario
Croatia26 Reviews9.0“Pleasant stay”- • Leisure trip
- • Family with young children
- • King Room with King Bed - Non-Smoking
- • Stayed 5 nights
- • Submitted from a mobile device
Breakfast is the same as 2 years ago, good for a 3 to 4 day stay, for a longer stay it is ok, but due to the small selection it becomes boring.
Elevators are much better than 2 years ago! Excellent location. Very friendly and helpful staff.
Stayed in August 2025
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Reviewed: August 12, 2025
Mario
Croatia26 Reviews9.0“Pleasant stay”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds and View
- • Stayed 5 nights
- • Submitted from a mobile device
Breakfast is the same as 2 years ago, good for a 3 to 4 day stay, for a longer stay it is ok, but due to the small selection it becomes boring.
Elevators are much better than 2 years ago!
Stayed in August 2025
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Reviewed: August 10, 2025
Andrea
United States2 Reviews9.0“Great Experience and Excellent Service.”- • Leisure trip
- • Family with young children
- • King Room with King Bed - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
Everything was good to me, I really do not have any complaints.
The best thing of the hotel definitely is location, close to all the touristic places, walking distance to the subway, restaurants, shopping stores, pharmacies, coffee shop, you got everything you may need just streets around. The breakfast is fantastic, you have several options and always fresh. The room was clean and the housekeeping was cleaning daily, so that was great! Definitely will be staying here again.
Stayed in July 2025
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Reviewed: August 9, 2025
Lukasz
Poland63 Reviews6 helpful votes7.0“Great location”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
Room was very small and old, there was a very loud noise of air con units outside of our windows.
Great location
Stayed in July 2025
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Reviewed: August 8, 2025
Debora
United Kingdom5 Reviews1 helpful vote9.0“Great location for a mini break”- • Leisure trip
- • Couple
- • King Room with King Bed - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Air con was really noisy. There was a lot of outdoor noise (car horns, emergency vehicles) but on a higher floor this might be less of an issue. The coffee wasn't great, but there was plenty of it whenever you wanted it.
Incredible location with subway to JFK about 30 feet from the hotel and so close to attractions. Staff were lovely, and room and bathroom were clean and spacious. There were always a few hot options for breakfast, plus fresh waffles, porridge, cereals, yoghurt, fruit, bagels, toast. Would really recommend as a budget friendly option in a really central location
Stayed in August 2025
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Reviewed: August 7, 2025
Yozay
Bulgaria38 Reviews5 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
City noise
Location, clean
Stayed in August 2025
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Reviewed: August 5, 2025
Sandra
France71 Reviews3 helpful votes9.0“Excellent location with great breakfast”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Only 2 lifts for the whole hotel. Breakfast room very tiny.
Excellent location in NY. Close to everything. Subway 100 m away. Shops and restaurants as well as small supermarket. Spacious rooms for NY. Excellent breakfast with hot stuff and fresh fruit. Cookie time in the afternoon. Coffee 24/24. Terrace for take away meals at the hotel entrance. Microwave accessible all day. Staff very friendly. I recommend definitely!
Stayed in August 2025
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Reviewed: August 5, 2025
Alexandra
United States7 Reviews7.0“Comfortable, affordable, and good location”- • Leisure trip
- • Couple
- • King Room with View
- • Stayed 1 night
- • Submitted from a mobile device
The shower in the bathroom wasn’t working properly. It made a loud noise every time you open the water and the water was either cold or too hot.
Personnel is very helpful, respectful, and kind. The room was comfortable.
Stayed in August 2025
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Reviewed: August 4, 2025
Yenny
Netherlands29 Reviews2 helpful votes7.0“Reasonable hotel in good location”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Room is damp and therefore give strange smells.
Good location! Friendly staffs. Cookies were delicious! Breakfast are reasonable. Free coffee/thee all day.
Stayed in July 2025
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Reviewed: August 4, 2025
Marko
Croatia18 Reviews4 helpful votes8.0“Perfectly located hotel for exploring NY”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 5 nights
- • Submitted from a mobile device
The breakfast room is too small for hotel size so it gets crowded and it's hard to get to the food. The food itself is typical Hampton Inn...and by that I mean that breakfast food variety is OK for the stay of 3 days. I can't understand that since they are aiming for loyalty. This is not just problem of this hotel in particular but I spent 2 weeks in US, mostly in Hampton Inn hotels and next time I would rather stay a couple of nights with another company just to change the breakfast.
Perfect location: Subway station is just outside the hotel so it's easy to get anywhere. Rooms were nice and clean, comfortable bed and cofee/tee available at all times in the lobby. Staff was responsive and kind.
Stayed in August 2025
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Reviewed: August 4, 2025
Andrey
Israel4 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 5 nights
the hotel has 20 floors, it operates with only two elevators, which were partially functioning during our stay. This led to long and frustrating wait times at all hours. The breakfast experience was a bit disappointing. The selection was quite limited, and there were not enough staff members to replenish missing items or clear tables. As a result, there were frequent shortages of food and drinks, and the breakfast area was often unclean and overcrowded.
perfect location, nice staff
Stayed in August 2025
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Reviewed: August 4, 2025
Mike
Australia4 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Non-Smoking
- • Stayed 7 nights
- • Submitted from a mobile device
Single glazing meant noises at night were distracting
Position in mid-city
Stayed in July 2025
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Reviewed: August 3, 2025
Miriam
Italy13 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • King Room with King Bed - Non-Smoking
- • Stayed 5 nights
- • Submitted from a mobile device
La centralità dell' hotel. Vicino all' Empire State Building, a Macie's, al Madison Square Garden, a Times Square
Stayed in August 2025
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Reviewed: August 1, 2025
Donna
United States18 Reviews1 helpful vote7.0Good- • Leisure trip
- • Solo traveler
- • King Room with King Bed - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
The breakfast area was so tight, it was very difficult to get the food items and I had a hard time finding a table, I had to wait too long on several occasions for the elevators.
The location was good, the bed was comfortable, enough towels were provided.
Stayed in July 2025
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