3315 Hamlet Street, Pittsburgh, PA 15213, United States of America
#46 of 58 hotels in Pittsburgh
Guests' ChoiceBased on 389 hotel reviews
7.4Cleanliness
7.9
Comfort
7.9
Location
8.0
Facilities
7.5
Staff
8.0
Value for money
7.0
Free WiFi
7.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: September 12, 2021
Sara
United States of AmericaLobby area was not as clean as I am accustomed to at most places we stay, however it was well appointed and the hotel seemed fairly full.
Room was very clean and comfortable.
Stayed in August 2021
Reviewed: September 10, 2021
Alys
United States of AmericaRoom view
Very warm and friendly staff
Stayed in September 2021
Reviewed: September 8, 2021
Jackie
United States of AmericaThe person at the front desk when we checked in was not friendly. Seemed as though she was put out by having to check us in. The shower was not very clean.
Comfortable beds
Stayed in September 2021
Reviewed: September 6, 2021
Ivan
United States of AmericaThere was a bad smell in the room. Turned out to be leftover food from a previous guest. Was only discounted the parking fee. Bathroom had no toilet paper and shower head and handle was loose. Couch pillow had stains.
The location was good and front desk was helpful
Stayed in September 2021
Reviewed: September 5, 2021
Alexandra
United States of AmericaThe property maintainance is not up to pair with the price. The business center had a computer and printer out of service; the carpet in my room was wet next to the AC unit and the bathroom sink was leaking. Staff was mostly kind with the exception of one receptionist who was brisk the evening we arrived.
They have a decent hot breakfast with a shuttle to U. Of Pittsburgh and CMU that does not run on Mondays but is available on demand. It is located at the end of Forbes Ave.
Stayed in September 2021
Reviewed: August 21, 2021
Eileen
United States of AmericaArea was not as nice as expected - only a short walk to parks, restaurants. But based on the price, I expected a bit more.
Clean room, quiet despite being full and next to a hospital.
Stayed in August 2021
Reviewed: August 16, 2021
Ajay
IndiaPathetic housekeeping service. Not cleaned the room even after 5 days of stay and repeated reminders.
Centrally located and helpful staff.
Stayed in August 2021
Reviewed: August 15, 2021
Lauren
United States of AmericaConsidering covid, I feel like surfaces could have been cleaner. Mostly in common areas and all high touch surfaces. There were disinfectant wipes available for guest in the dining area which were nice to have. The air quality could have been better in the room. Air filter in AC unit is probably due for a change or cleaning.
All of the staff members working this weekend were all helpful and friendly. Especially those there on Saturday. Breakfast provided was also good.
Stayed in August 2021
Reviewed: August 7, 2021
Stefanie
United States of AmericaLocation
Modern decor. Full hot breakfast
Stayed in August 2021
Reviewed: June 15, 2021
Mary
United States of AmericaBreakfast….current issues due to COVID. Coffee really needs to be upgraded!
Convenient location
Stayed in June 2021
Reviewed: June 15, 2021
Kenneth
United States of AmericaThe beds were too soft and I couldn't sleep
The hotel is very nice, clean and friendly
Stayed in June 2021
Reviewed: June 11, 2021
Cheryl
United States of AmericaThe location was a little too far walking distance to shop at stores, and the parking is too expensive. The rooms are ok, but could be more appealing. Also, I was offered a cheaper rate online, but it wasn't reflected in the computer when I checked in and I was charged more... not happy about that!!
I thought that the staff was very kind and professional. The bed in my room was comfortable, and I was pleased that a coffee maker, a mini fridge, and a microwave were available to use if needed. I was happy there was a continental breakfast (though there could have been more food options, like eggs), I also appreciate that checkout wasn't until 12pm noon.
Stayed in May 2021
Reviewed: June 7, 2021
Marilyn
United States of AmericaLocation was great. Breakfast was a joke. Lol. Paid for parking w hotel stay. Admitting staff and others definitely not warm and friendly…… all business. I had called to check on my reservation but no one answered which I found surprising. Wished I’d stayed w the hotel I mixed up w my calls as they were friendly and helpful
Stayed in May 2021
Reviewed: May 1, 2024
Robert
United States of AmericaGym was amazingly dmall
Nicest staff that I have encountered. Front desk was amazingly helpful with providing directions.
Stayed in April 2024
Reviewed: April 20, 2024
Anne
United States of AmericaThe charge for parking, plus parking tax and other fees made the price way too high.
Clean, comfortable, great staff
Stayed in April 2024
Reviewed: March 28, 2024
Lisa
United States of AmericaThere was nothing I didn’t like
Close to destination
Stayed in January 2024
Reviewed: February 5, 2024
Jeff
United States of AmericaRooms were small and average in terms of cleanliness and comfort. Fees charged were different than what was advertised on booking site.
Staff was excellent, friendly and helpful.
Stayed in February 2024
Reviewed: January 12, 2024
Anju
United States of AmericaSold us a room with queen beds but we got full size beds.
Parking was available
Stayed in January 2024
Reviewed: December 4, 2023
Lynda
United States of AmericaRoom was small and microwave was on the floor, not happy about that
Location is great
Stayed in November 2023
Reviewed: November 29, 2023
John
United States of AmericaBathroom light was terrible!!!
Hotel was nice, parking was tight.
Stayed in November 2023
Reviewed: October 25, 2023
Nancy
United States of AmericaNothing
Close to hospital. Parking lot. Breakfast.
Stayed in October 2023
Reviewed: September 17, 2023
Gray
United States of AmericaFood ran out at the buffet. (BREADS)
The Cleanliness of the room, the front desk clerk when we checked in was extremely kind and helpful.
Stayed in September 2023
Reviewed: September 6, 2023
Alyssa
United States of AmericaThe beds were extremely uncomfortable, the ac shut off throughout the night and it got very hot
Stayed in September 2023
Reviewed: August 1, 2023
Kathleen
United States of AmericaN/A
very nice staff and very clean
Stayed in July 2023
Reviewed: July 27, 2023
Karen
United States of AmericaRoom very small
Stayed in July 2023
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