Reviews of Hampton Inn & Suites Detroit/Airport Romulus This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
31700 Smith Road, Romulus, MI 48174, United States
#1 of 26 hotels in Romulus
Guests' ChoiceReview Score
Based on 210 hotel reviews
8.4Score breakdown
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Cleanliness
8.9
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Comfort
8.9
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Location
9.0
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Facilities
8.8
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Staff
9.0
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Value for money
8.5
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Free Wifi
8.9
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Reviewed: August 9, 2025
Khaled
United States24 Reviews11 helpful votes7.0“Good stay near the airport”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Hearing Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Property is a little dated and could use an update.
Staff was really friendly and accommodating. Close to the airport with 24/7 shuttle service
Stayed in August 2025
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Reviewed: July 20, 2025
Tava
United States14 Reviews7.0“Frustrating at first but overall satisfying”- • Leisure trip
- • Family with young children
- • Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
It took 40 minutes to check in for a room I already paid for due to a $1.57 discrepancy between the hotel and booking.com
Friendly staff. Clean. Comfy
Stayed in July 2025
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Reviewed: May 31, 2025
Joann
United States30 Reviews8 helpful votes8.0“Convenient Airport Stay”- • Leisure trip
- • Family with young children
- • Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
I had requested a late check out on my reservation, and was told to ask when I arrived. When I arrived I asked again, and was told to check in the morning. I checked in the morning, and was told 1 free hour, or pay for an entire night. If this is the policy, I should have been told immediately so I could make an informed decision. A staggered pay system for additional hours needed, would have been helpful.
Large room with comfy beds, coffee station, and a complimentary water. Plus, a very convenient airport shuttle!
Stayed in May 2025
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Reviewed: May 12, 2025
Donna
United States16 Reviews1 helpful vote9.0“Convenient, large room near Detroit airport”- • Leisure trip
- • Family with young children
- • Queen Studio Suite with Two Queen Beds and Sofa Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Found some chips on the floor
Large room, checked on us with a text message.
Stayed in May 2025
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Reviewed: May 7, 2025
Joe
Japan3 Reviews8.0Very Good- • Leisure trip
- • Solo traveler
- • King Room with King Bed - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
No slippers was really inconvenient.
For a free breakfast, it exceeded my expectations.
Stayed in May 2025
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Reviewed: April 13, 2025
Mary
United States1 review9.0“Relaxing.”- • Leisure trip
- • Family with young children
- • Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Excellent, friendly staff! Clean room and comfy bed!
Stayed in March 2025
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Reviewed: February 11, 2025
Cárdenas
Canada39 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • King Room with King Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Friendly staff, comfy beds.
Stayed in December 2024
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Reviewed: January 28, 2025
Kelley
United States28 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Hearing Access/Non-Smoking
- • Stayed 1 night
This was a comfortable and clean airport hotel with a nice breakfast.
Stayed in December 2024
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Reviewed: December 16, 2024
Kenneth
United States26 Reviews6 helpful votes9.0“Relaxing”- • Leisure trip
- • Couple
- • King Room with King Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Can’t think of anything.
The irony was so clean and the staff were kind and always seemed happy which helped a lot through the stress of travel. I would recommend this hotel to anyone traveling to or from DTW. Not to mention, their breakfast is fabulous!
Stayed in December 2024
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Reviewed: December 13, 2024
Glenn
United States179 Reviews21 helpful votes9.0“Will stay again!”- • Business trip
- • Couple
- • King Room with King Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Keep striving for perfection!
Good find easy access!
Stayed in November 2024
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Reviewed: December 8, 2024
Kenneth
United States26 Reviews6 helpful votes7.0“For the price point it was good.”- • Leisure trip
- • Couple
- • King Room with King Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Very generic.
The bed was comfortable, the room was clean, it was so course to the airport with a shuttle, and the breakfast was very good.
Stayed in November 2024
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Reviewed: November 24, 2024
Kimary
United States2 Reviews9.0“Airport Convient, clean, comfortable and safe place to stay”- • Leisure trip
- • Couple
- • King Room with Accessible Tub - Mobility and Hearing Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
It was nice that we only had to walk next door but we would have preferred dinner or room food service options inside our hotel. Breakfast would not provide a tray for me to bring breakfast to my husband and they would not bring it to him either, so I had to try to gather food & coffee in my own fabric bag, while dragging my own oxygen, and deliver it to him myself.
We liked the shuttle service from the airport (even though it took longer to come than we were told). The breakfast was excelled and they were kind to give us extra time at check out since we are disabled. My hubbie liked the cookie. We enjoyed the pretty fall trees on the property ... a little forshadowing of our visit to Mackinac Island - the purpose of our trip.
Stayed in October 2024
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Reviewed: September 24, 2024
Lori
United States19 Reviews8.0“Clean , good breakfast, good location”- • Leisure trip
- • Couple
- • King Room with King Bed - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
A bit noisy can hear the planes and people in the hall
Good location to get to Ann Arbor
Stayed in September 2024
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Reviewed: September 2, 2024
Wendy
United Kingdom8 Reviews8.0“Was convenient, clean and provided a very good breakfast.”- • Leisure trip
- • Couple
- • King Room with King Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The bed felt as though it had a plastic or rubber under sheet.
Clean and functional. Tea and coffee available in the foyer. Pleasant staff.
Stayed in August 2024
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Reviewed: August 25, 2024
Tais
United States22 Reviews10 helpful votes9.0“One night layover”- • Leisure trip
- • Family with young children
- • King Room with King Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Morning staff
Close to airport with access to shuttle 24/7. Afternoon staff was great. Comfortable bed
Stayed in August 2024
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Reviewed: August 23, 2024
Walter
Malta35 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Hearing Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Abundant good quality
Stayed in August 2024
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Reviewed: June 27, 2024
Bobbi
United States1 review8.0Very Good- • Leisure trip
- • Couple
- • King Room with King Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
No comment
The breakfast area was well monitored and employee at check in was friendly. The shuttle to the airport was great.
Stayed in June 2024
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Reviewed: June 13, 2024
Jacquelyn
United States1 review8.0“I had a pleasant hotel experience.”- • Leisure trip
- • Family with young children
- • Room with Two Queen Beds - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Everything was nice.
The breakfast was good. I enjoyed it each morning. I also loved the daily coffee.
Stayed in June 2024
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Reviewed: June 10, 2024
Dwayne
United States1 review9.0Wonderful- • Leisure trip
- • Solo traveler
- • King Studio Suite with Sofa Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Side entrances were malfunctioning
Stayed in June 2024
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Reviewed: June 5, 2024
Bradley
United States2 Reviews9.0“Clean, near airport, and safe all important for a sad trip”- • Family with young children
- • Queen Room with Two Queen Beds - Hearing Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Close to airport ..had a very early flight home. We were there (in Michigan) for a funeral.
Stayed in June 2024
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Reviewed: June 2, 2024
Michael
United States1 review8.0Very Good- • Leisure trip
- • Group
- • Queen Studio Suite with Two Queen Beds and Sofa Bed - Non-Smoking
- • Stayed 1 night
shuttle would not take me to rental car station
Stayed in May 2024
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Reviewed: January 26, 2024
Annie
United States30 Reviews3 helpful votes8.0“Convenient to DTW”- • Leisure trip
- • Solo traveler
- • Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
A very small complaint but I got in late from a flight and the housekeeping staff were loud in the hallway in the morning. Not the worst thing but it did wake me up.
Great breakfast options, good hotel shuttle from airport. Easy check-in
Stayed in January 2024
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Reviewed: January 7, 2024
Courtney
Germany22 Reviews5 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • King Room with King Bed - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The staff advertises an airport shuttle every 15 min starting at 6am, but after waiting 25 min (I get nervous as I make sure I never have to rush to make a flight), I just went ahead and ordered an uber. The shuttle came in 30 min as a posed to the 15min advertised, but I already caught my uber.
Nice, spacious clean room. Good for overnight, close to airport. There might not be places close to grab food but plenty of places deliver via any of the food delivery apps. I just stayed here one night as I had to catch a flight out in the morning. Very close to airport.
Stayed in January 2024
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Reviewed: December 17, 2023
Craig
United Kingdom11 Reviews3 helpful votes7.0“Great location and very convenient”- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds - Hearing Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Shuttle was a complete failure, hotel stated that there was a phone at the airport that you had to use to call for the shuttle, but there is no phone and you just have to wait and pray that the shuttle will arrive. Coffee was broken and couldn’t make coffee. Also the toilet was broken and took two hours after a flush to refill. No bar or restaurant close by.
Great location, very clean and good breakfast
Stayed in December 2023
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