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  5. Reviews of Hampton Inn & Suites Kalamazoo-Oshtemo

Reviews of Hampton Inn & Suites Kalamazoo-Oshtemo This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

5059 South 9th Street, Oshtemo, MI 49009, United States

#1 of 1 hotels in Oshtemo

Guests' Choice

Review Score

Based on 93 hotel reviews

6.0

Score breakdown

  • Cleanliness

    6.8

  • Comfort

    6.4

  • Location

    7.3

  • Facilities

    6.2

  • Staff

    8.0

  • Value for money

    5.7

  • Free Wifi

    7.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 2, 2025

    5.0
    Old and Dated - needs remake (July 2025)
    • Leisure trip
    • Couple
    • King Room with King Bed - Non-Smoking
    • Stayed 1 night

    This place is old and dated. Some items are run down an need replacement. For example, the bed backrest is a pleather and it is pealing. The colors suggest the 70's and 80's was the last refit. There were rust stains in the bathtub. I cut my leg on a sharp edge of the bed frame while trying to squeeze between the bed and the window.

    Location. It did appear to be clean.

    Stayed in August 2025

  • Reviewed: July 21, 2025

    7.0
    I woukd return for another stay i was decent
    • Leisure trip
    • Solo traveler
    • King Room with King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    More helpful staff

    Breakfast was decent

    Stayed in July 2025

  • Reviewed: April 26, 2025

    5.0
    Stay was OK but facility is really old and in desperate need of upgrading
    • Business trip
    • Solo traveler
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    This is a really old hotel in desperate need of upgrading

    Stayed in April 2025

  • Reviewed: February 10, 2025

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Studio Suite with Two Queen Beds and Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Needs updated. Couch cushions torn..shower handle loose and cracked

    Breakfast was good

    Stayed in February 2025

  • Reviewed: January 26, 2025

    7.0
    Good
    • Family with young children
    • Queen Studio Suite with Two Queen Beds and Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Staff was very kind

    Stayed in January 2025

  • Reviewed: October 14, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • King Room with King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There is no hot tub even though it is advertised as having one. The room was pretty run down and could use an update.

    Stayed in October 2024

  • Reviewed: October 5, 2024

    5.0
    Fair
    • Business trip
    • Solo traveler
    • King Room with King Bed - Non-Smoking
    • Stayed 2 nights

    very few food

    Stayed in October 2024

  • Reviewed: September 15, 2024

    5.0
    It was adequate, but disappointing considering it was a Hampton Inn
    • Leisure trip
    • Group
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Hotel was dated, no mini fridge, or micro wave in room. Furniture was damaged by previous pets.

    Location was good. Room was clean.

    Stayed in September 2024

  • Reviewed: August 12, 2024

    7.0
    It was a quick stay and the room was clean.
    • Leisure trip
    • Couple
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room needed updating and repair.

    Close to the highway

    Stayed in August 2024

  • Reviewed: July 12, 2024

    6.0
    Nice relaxing night away.
    • Leisure trip
    • Couple
    • King Room with Spa Bath - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Could use a little refresh. Our shower doors leaked so there was a puddle of water in the bathroom when you were finished showering.

    Location is nice, lobby interior looks cool, rooms are spacious

    Stayed in July 2024

  • Reviewed: June 2, 2024

    6.0
    Comfortable stay
    • Leisure trip
    • Family with young children
    • King Room with King Bed - Non-Smoking
    • Stayed 1 night

    Seemed that the bathroom could use some updating. (Grout) Also looked like some blood was on the wall.

    Convince. Breakfast was good. Comfortable bed.

    Stayed in June 2024

  • Reviewed: March 29, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Website listed on website which they did not have Shower was cold at 500 am Juice selection at breakfast was weak

    T he staff was great

    Stayed in March 2024

  • Reviewed: January 5, 2024

    5.0
    It worked for 1 night
    • Leisure trip
    • Couple
    • King Room with Spa Bath - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Headboard was scratched up and falling apart. Mold in bathroom

    Friendly staff

    Stayed in January 2024

  • Reviewed: November 13, 2023

    7.0
    It was comfortable.
    • Leisure trip
    • Couple
    • King Room with Spa Bath - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Lobby toilet flushed slow/weakly. Bed wasn't to our liking, but was fine. Surprised wifi wasn't included. We usually like to connect our laptop to the TV and stream.

    Breakfast was great. Lots of waffle toppings. Clean and organized. Whirlpool in room filled fast!

    Stayed in November 2023

  • Reviewed: October 19, 2023

    5.0
    Unsatisfied
    • Leisure trip
    • Couple
    • King Room with Spa Bath - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Dirty room on arrival just cleaned it myself, no early check in, room was very small, whirlpool tub small, smelled of a unknown odor through halls and room, with it being the Hampton name and the price I paid for a suite I was not satisfied.

    Location and staff

    Stayed in October 2023

  • Reviewed: August 24, 2023

    6.0
    No fridge
    • Leisure trip
    • Family with young children
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No refrigerator and I paid 150 for 1 night??

    The staff

    Stayed in August 2023

  • Reviewed: July 26, 2023

    5.0
    Was below my expectations
    • Leisure trip
    • Family with young children
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We had to fix the toilet 2x to keep it from running constantly. Lack of vending machines not convenient. No refrigerator.

    Was clean.

    Stayed in July 2023

  • Reviewed: July 23, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room with King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was terrible - powdered egg omelet with artificial cheese omelets and turkey sausage. It went in trash and I settled for toast. The fresh fruit offering was brown bananas (days past their prime). The orange juice was good.

    Stayed in July 2023

  • Reviewed: March 27, 2023

    6.0
    I feel the cost of our stay was a tad high given our experience.
    • Leisure trip
    • Family with young children
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Our toilet backed up and overflowed. I had to go down to the front desk and fetch a plunger, which the attendant readily provided. However when I asked if we could get housekeeping to come and clean up the bathroom I was informed there was only one person working in the hotel and it would be a while before he could do it. So my wife said she’d do it. The attendant provided a mop and a bottle of bleach and she got it done. So we could have done without having to travel back and forth from the 3rd floor to the front desk dealing with the fallout from a faulty toilet.

    The room was clean, the beds were comfortable and breakfast was delicious.

    Stayed in March 2023

  • Reviewed: November 5, 2022

    7.0
    I would stay here again.
    • Leisure trip
    • Group
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The pool area was disappointing. it was dingy and the water was very cold.

    The breakfast was really good.

    Stayed in October 2022

  • Reviewed: November 1, 2022

    7.0
    it was ok.
    • Leisure trip
    • Couple
    • King Room with King Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    it was very dark in our room — even with all the lamps and lights on. the entry light had a bulb burned out and all the lines gets seemed to be half the wattage they should have been. I also didn’t like that the mirror in the room was hung over the coffee maker cocktail table instead of the desk where I could curl my hair or do my makeup.

    we stayed in a handicapped room. it was big and the bathroom had extra grab bars and was huge — lots of room for a walker.

    Stayed in October 2022

  • Reviewed: September 17, 2022

    5.0
    Fair
    • Leisure trip
    • Couple
    • King Room with Spa Bath - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    wallpaper peeling off the wall in the room, room smelled like mildew, tv remote didn’t work, cigarette burns on the hot tub, shower, and sink, bed headboard looked like it was found in a garage sale and all torn up, and the window screen was torn.

    staff was friendly

    Stayed in September 2022

  • Reviewed: August 4, 2025

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room The bathroom was gross and dirty . The tiles on the floor were not even properly grouted. The hotel itself was disgusting . The hallways the elevator . The remote for the TV wouldn't work . There was no food at the breakfast and we went down at 8:30 am. Breakfast was till ten. No fruit the waffles tasted like card board . The juices were out of service .

    Nothing . My daughter got bit twice during her sleep by a bug . The rooms were disgusting . The breakfast was gross , the pool was nasty, the room itself was foul . This is not what I expected from a Hilton and I want some of my money back .

    Stayed in August 2025

  • Reviewed: July 15, 2025

    3.0
    Way overpriced for what we got
    • Leisure trip
    • Couple
    • King Room with King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Pillows were not clean. Headboard had flaking paint, as did shower Fitness room had poorly maintained equipment, no towels, overflowing trash cans

    Location was good.

    Stayed in July 2025

Showing 1 - 25

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