IT was very spacious and comfortable beds.

Stayed in July 2025

No carpark option except valet given the Padres games that were happening next door. Made it quite expensive. Room was small for the price.

Amazing location. Starbucks next door was good in the morning. The pool party meant the kids couldn't use the pool during the day but it was good being able to use the Hilton nearby for a swim.

Stayed in July 2025

Gym is lackluster considering how nice the other amenities are. Hot tub is not very hot.

Location is perfect for conferences, decent amenities

Stayed in July 2025

The party was incredibly loud and disruptive on Saturday. The music doesn’t have to be bone chilling loud. Also service for removing the room service treys was slow

Location and the room service

Stayed in July 2025

Strange arrangement for breakfast with a restaurant accessible from the hotel and the street.

Location is great for the sea front and city. The staff were so friendly.

Stayed in April 2025

Check-In staff was not as professional and gave misinformation about the parking and that the elevators needing your room card to be scanned in the elevator in order to use the elevator. Ask the valet staff about the self park parking garage around the corner is much cheaper.

Location was very convenient for an Angels game (4 min walk) and great location to at the end of the Gaslamp District. We just parked the. And and walk everywhere. (15-18 min) walk to Seaport Village.

Stayed in July 2025

Parking fee was unacceptable.

Stayed in July 2025

A/C was broken at first. Rooms are dated and not worth the price.

Location

Stayed in July 2025

Not enough outlets, especially in the bathroom. No hairdryer. No restaurant after 3p. Having to go to another hotel to use their pool was unacceptable Not convenient in those regards.

Stayed in July 2025

Needs higher level cleaning - deep clean needed.

Perfect location for convention center access. Close to tons of restaurants and Petco stadium. Sound proofing in rooms very good. A lot of noise in hotel but stayed quiet in our room.

Stayed in July 2025

There was mold in the shower. Also there is a hidden "service fee" from the hotel (similar to a resort fee in Las vegas I guess). This service fee was not shown until after booking. This cost me an extra $80. Parking is an extra 65 per night. You can self park right next to the hotel on K street for much cheaper.

The bed is comfy. On the 10th floor I had a nice bay view.

Stayed in May 2025

Confusion about who and where you get the hardrock discount. Stores, restaurants.

Fun atmosphere. Great location.

Stayed in June 2025

The hotel has a pool party on Saturdays, which we knew about so that wasn't the issue. I didn't like how they don't offer in&outs for guests. What if I need a breather for a bit, or want to change outfits or rather use my bathroom than the crowded mess restroom at the pool? At least they had their own enrty for guests and comp tickets. The hot tub was not working, so that was a bummer. I would have wanted to go take a dip after the party was over. They should inform guests about that prior to check-in. There are no water refill stations located on the floors (other than the gym). At check-out the valet was clearly understaffed. People were waiting for about 20-30 mins to get their car. We were almost late for our brunch reservation. The gentlemen were nice and I know it's not their fault...they are doing their best to meet the demands, but the hotel should keep this in mind. Maybe I wouldn't mind waiting 30 mins if valet wasn't $65 for one night. I'll probably not stay here again...though it does make you feel young...lol.

Hard Rock continues to live up to his name. It's fun and flashy on the outside and the rooms are comfty. The check-in process was easy and the staff was friendly. I like that they have the bell hop service for your bags and they bring them up after check-in for you. Our room was ready before the original check-in time, so that was nice. There is a Starbucks just right outside and a bar with a good happy hour across the street. The trolley is just right outside too...so super easy to get to other hotspots because Gaslamp isn't all that great.

Stayed in June 2025

No smart tv

Stayed in May 2025

Early check in and very friendly staff

Stayed in June 2025

I didnt like i couldnt put my left overs in the fridge.

Stayed in June 2025

Pool area needs updating Could use an extra mirror in the room, not just the bathroom.

Location, friendly staff, fun vibe

Stayed in June 2025

Only one bar in the hotel and that closed at 11pm sharp…. Even on a Friday night which I found disappointing.

Trendy vibe, no infamous guitar on the exterior of the hotel.

Stayed in June 2025

The location is perfect! Staff was helpful, beds are very comfortable! This was our second time staying and we will be back.

Stayed in June 2025

The bar closed at 9.30. It was Thursday.

Good location and nice Hotel. Only stayed the one night so didn't use any facilities apart from the bar, which closed at 9.30 which wasn't ideal.

Stayed in May 2025

I was under the impression that the couch was a pull out couch, and it was not. My friend sleeping on the couch was not comfortable at all. There were also staples sticking out of the rug on the edge of the rug where it met the tile floor.

The room was very clean, and the king bed was very comfortable. I also loved the location, right next to all the good clubs downtown.

Stayed in June 2025

Parking fee too high

Stayed in June 2025

Limited bathroom privacy if you have someone in the room.

Overall ambiance was great. I also appreciated the parking garage next door!

Stayed in June 2025

We asked that parking charges be added to our bill (our friends drove) they obliged. When we picked up the car, the charges hadn't been paid. Parking and hotel appears to be separate.

A bit pricey, great location to Petco and Gaslamp. Staff was excellent.

Stayed in May 2025