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  5. Reviews of Hawthorn Extended Stay by Wyndham Columbus

Reviews of Hawthorn Extended Stay by Wyndham Columbus This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

6191 Quarter Horse Drive, Columbus, OH 43229, United States

#121 of 127 hotels in Columbus

Guests' Choice

Review Score

Based on 133 hotel reviews

3.9

Score breakdown

  • Cleanliness

    5.2

  • Comfort

    5.2

  • Location

    5.6

  • Facilities

    4.9

  • Staff

    7.3

  • Value for money

    5.0

  • Free Wifi

    7.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: July 17, 2025

    5.0
    Not what it was
    • Leisure trip
    • Family with young children
    • One-Bedroom Loft Suite - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Now this hotel has roaches and the rooms are not well kept the walls are nasty the furniture is not what it used to be and the pool is gone basketball court is gone the fitness center is gone the cooked breakfast is gone it just need to be torn down and be redone

    I have been in this hotel since 2009 I've had my honeymoon there in 20111 I've lived there 8 months when I had no other chose the hotel was beautiful it had a pool it was well kept and overall the only hotel I would go to

    Stayed in July 2025

  • Reviewed: March 21, 2025

    4.0
    Disappointing
    • Business trip
    • Couple
    • Executive Queen Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Parking

    Stayed in March 2025

  • Reviewed: March 4, 2025

    3.0
    Horrible
    • Leisure trip
    • Family with young children
    • One-Bedroom Loft Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Dead roaches stuff on ceiling no pots or pans in room door knobs gone dirty mirrors hair everywhere old fashioned no dish soap mop buckets as trash can in a terrible area lamp shades tore up

    Beds were comfy room was big staff were nice

    Stayed in March 2025

  • Reviewed: January 29, 2025

    3.0
    A most unpleasant stay
    • Leisure trip
    • Group
    • Executive Studio Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    The bathroom and shower were dirty. It looked as if someone sprayed cleaner in the shower and walked away leaving the cleaner to create streaks in the dirt and grime. There were old bars of soap on top of the shower surround. And the carpet looked as though it had NEVER been vacuumed, muchless ever steam cleaned. The carpet was stained with visible dirt everywhere.

    Towels and bedding seemed newer and properly laundered. The bed and pillows were comfortable. It appears that most if not all the appliances in the suites were recently replaced (dozens of older units were packed together in the basketball court outside our room making for a scenic view). We had a newer fridge and oven in our suite.

    Stayed in January 2025

  • Reviewed: December 2, 2024

    4.0
    Interesting
    • Leisure trip
    • Family with young children
    • One-Bedroom Loft Suite - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    It wasn't very clean, the TVs were barely functioning, not a lot of lighting, and heat wasn't working very well.

    It was a cute layout for the room, cozy, and the front desk staff were very helpful.

    Stayed in December 2024

  • Reviewed: August 5, 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Executive King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The pool was closed

    Stayed in August 2024

  • Reviewed: August 17, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Executive Studio Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The price was not too bad.

    We had stayed here a few times and although it's been a few years we were excited to do so again based on our past experiences. When we go there first disappointment was the pool was close. The room looked fine although there was a musky smell that opeing the side slide door for a while tool care of that. Then we notice the knob for the shower/tub was broken. They were great and it was easy and fast to get an upgrade to another room. The next morning we were also excited for the complementary breakfast to just also be disappointed. There seem to not be much there. A few small cereal boxes, waffle wix with one community syrup that we had to share and borther the other guests to use. We had to ask for type of drinks that a staffer had to go get to make sure it was measured to save on waste. A few juice boxes was available for the kids. I was advised this was under new management, we like the layout of the space but will wait a while and see if things improve before we stay there again.

    Stayed in August 2023

  • Reviewed: August 13, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Executive Queen Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Pool was closed for the season...in August,

    Bed was comfy

    Stayed in August 2023

  • Reviewed: June 6, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Executive Queen Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff & the beds were comfortable

    Stayed in June 2023

  • Reviewed: May 29, 2023

    4.0
    Not a good neighborhood gun shots all night
    • Leisure trip
    • Family with young children
    • One-Bedroom Loft Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The neighborhood

    Not a very safe neighborhood

    Stayed in May 2023

  • Reviewed: May 11, 2023

    3.0
    Never again
    • Leisure trip
    • Couple
    • Executive Queen Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Everything and it wasn't even worth the money

    It had a door that locked

    Stayed in May 2023

  • Reviewed: September 19, 2022

    4.0
    wont return
    • Leisure trip
    • Couple
    • Executive Queen Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the pictures of the rooms on booking.com don’t match the rooms they give you my room wasn’t cleaned the best n had blood on sheets

    the staff

    Stayed in September 2022

  • Reviewed: September 19, 2022

    4.0
    I would not consider coming back unless some things changed
    • Leisure trip
    • Group
    • Executive Queen Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We were in room 1014 the smoke smell was horrible I had to keep my mask on because of copd and the bathroom door was busted. Remolding could help some.

    The location was good and the service was good

    Stayed in September 2022

  • Reviewed: July 16, 2025

    1.0
    So bad we DIDNT STAY
    • Leisure trip
    • Family with young children
    • Executive Studio Suite with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The photos that advertised the property must have been fake. When I arrived I walked in the “lobby” to check in and I immediately walked right out. The pool was shut down and from the looks of it, it was shut down for a VERY LONG TIME. Extremely dirty and felt unsafe. I had children with me and knew we could not stay there. I asked for a refund due to my children desperately wanting a pool to swim in (if I knew/was told the pool was not in use we would not have booked) and was denied a refund. It was so terrible we still decided to stay somewhere else and pay full price at another hotel.

    Absolutely nothing

    Stayed in July 2025

  • Reviewed: July 10, 2025

    6.0
    It was ok I’d come back again
    • Leisure trip
    • Travelers with friends
    • Executive King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Out of date TV can’t connect to apps

    Size of the room

    Stayed in July 2025

  • Reviewed: July 7, 2025

    1.0
    Horrible
    • Leisure trip
    • Family with young children
    • One-Bedroom Loft Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything else. They room was moldy and smelled horrible. The loft area was so hot we could not even go up there, even with the AC on, which could only be set at 74. The location was Sketchy. People smoking on every staircase, dogs outside not on leashes. It looked like an apartment complex turned Hotel, but without any upgrades. Very old and outdated. The pool was not open and looked like it hadn't been in years, which is nothing like the pictures. Breakfast options were very limited and upstairs in a hot and stuffy little area. Checking out took forever, I paid cash for my deposit, but the guy at the counter either couldn't read English or just thought I'd walked away after taking so long. He skipped over the envelope with my name multiple times, I had to point it out over and over, and he finally gave it to me. On top of all that, my entire family left this hotel sick, and all we did was sleep here. If there had been any other available hotels for the time we needed, we wouldn't have stayed.

    Tracy at the front desk was very friendly!

    Stayed in July 2025

  • Reviewed: June 26, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Loft Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff was great if had a problem they took right care of it

    Stayed in June 2025

  • Reviewed: June 24, 2025

    1.0
    False advertising
    • Leisure trip
    • Family with young children
    • Executive Queen Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    False advertising. Smaller rooms. Everything smelled like weed. Worried about car safety in parking lot. No breakfast. Dirty and rundown.

    Location was good

    Stayed in June 2025

  • Reviewed: June 23, 2025

    1.0
    Very Poor
    • Business trip
    • Couple
    • Executive Queen Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Front desk staff was nice! Outside of that though, I ended up not even staying. Walked in, looked around for five seconds and immediately left. It was dingy and bodily fluids on the night stand. Found a different hotel to stay in and never received a refund upon request.

    Stayed in May 2025

  • Reviewed: June 23, 2025

    1.0
    Uncomfortable and disgusting.
    • Leisure trip
    • Solo traveler
    • Executive Queen Studio Suite - Non-Smoking
    • Stayed 1 night

    Broken toilet, landline to the office, and water turned off at the bathroom sink. Dirty and very dilapidated. Gross

    Stayed in June 2025

  • Reviewed: June 23, 2025

    1.0
    We didn’t stay at all, we checked out two hours after arriving
    • Leisure trip
    • Couple
    • Executive Queen Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It wasn’t cleaned Gnat problem Foul odor

    Nothing at all

    Stayed in June 2025

  • Reviewed: June 22, 2025

    1.0
    I really would like some of my money back. It was very expensive for very unclean unsanitary price. The pictures on the
    • Leisure trip
    • Family with young children
    • Executive Queen Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The pullout mattress of the couch was flat and disgusting no sheets or pillow, for it had to go to front desk to receive. Mold on the ceiling, the shower was disgusting, the phone did not work in the room, the floor was tore up that was our second room we attempted to sleep in. Our first room when you stepped on the floor by the sink in the bathroom, water would go up from the floorboards.

    Absolutely nothing

    Stayed in June 2025

  • Reviewed: June 16, 2025

    1.0
    Very Poor
    • Leisure trip
    • Solo traveler
    • Executive Studio Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    All of it

    None

    Stayed in March 2025

  • Reviewed: June 11, 2025

    1.0
    False advertisement. No pool, very sad place, we hardly wanted to stay at the hotel other than to sleep, I still haven’t
    • Leisure trip
    • Family with young children
    • Executive Studio Suite with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Prostitutes. Drug addicts, beggars outside your door, they have to keep the place so lit up at 3 in the morning I thought I had slept through my alarm.

    Location.

    Stayed in June 2025

Showing 1 - 25

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