222 East Third Street, Charlotte, NC 28202, United States of America
#50 of 184 hotels in Charlotte
Guests' ChoiceBased on 1057 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.4
Facilities
8.9
Staff
9.0
Value for money
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 29, 2024
Nancy
United States of AmericaConvenient to Bank of America stadium. Attended concert.
Stayed in April 2024
Reviewed: April 23, 2024
Keon
United States of AmericaRoom service was prompt & food exceeded expectations
Stayed in March 2024
Reviewed: April 14, 2024
Jamilla
United States of AmericaNot one thing! This is a MuST stay place!
Everything! Clean, pristine, welcoming staff, accommodating staff, smiling faces, complimentary toiletries and beverages, great view from my room, outstanding room attendants! Just an A plus plus plus
Stayed in April 2024
Reviewed: April 12, 2024
Dalton
United States of AmericaParking wasn’t an issue but would’ve like an easier entrance to the hotel than what it currently has.
Great Service, Friendly Employees, Felt safe with the security to get to guest rooms, etc.
Stayed in March 2024
Reviewed: April 3, 2024
Leslie
United States of AmericaThe valet services were the biggest problem. We sat in line for easily 30 mins with only 4 cars waiting for someone to come get our keys upon arrival . The next day when leaving sent the text from the card 15 mins before coming down. Then sat and waited another 15 before asking the concierge if anyone was working. Then suddenly someone popped up from behind a counter and came out. Why wouldn’t anyone be at the valet stand the whole time ??! And to pay $35 dollars for horrible service is a joke.
Stayed in March 2024
Reviewed: March 31, 2024
Andrew
United States of AmericaNeeds a pool
Great staff great room
Stayed in March 2024
Reviewed: March 19, 2024
Gary
United States of AmericaEveryone we encountered from the Hilton team was friendly and helpful. We were especially impressed with a pair of folks who made us feel good about our decision to stay at the Hilton. These were the woman that helped us get checked in and the valet who parked our car. We encountered these two again during our stay and were greeted very warmly, these two are great ambassadors for both Hilton and the city of Charlotte.
Stayed in March 2024
Reviewed: March 19, 2024
Angela
United States of AmericaThe mattress wasn't what we were used to so it was a little uncomfortable.
The staff was friendly, the food was delicious, and the room was quiet.
Stayed in March 2024
Reviewed: March 18, 2024
Francesca
United States of AmericaThe location fit exactly what we needed. We were able to walk to everything restaurants and shops. We also were able to walk to the spectrum center for our concert. I also was very impressed with the staff, any staff we engaged with, were accommodating, courteous, and very helpful.
Stayed in March 2024
Reviewed: January 23, 2024
Lauren
United States of AmericaThe hotel was nice and the location was great but it was noisy and it was hard to get information about amenities and restaurants. Also parking was quite expensive for guests considering other nearby hotels offer free parking for guests. A discounted or validation option for guests would have made the stay perfect.
I liked the location and quick walkways to the convention center. Also the beds were incredibly comfortable.
Stayed in January 2024
Reviewed: January 6, 2024
Marlene
United States of AmericaEverything wonderful!
Beautiful from lobby throughout hotel! Room was nice…loved bathroom! Location perfect!
Stayed in January 2024
Reviewed: January 5, 2024
Karol
United States of AmericaDusty furniture, view blocked by big building on 12th floor even though I paid for a deluxe king room with city view and was charged twice for valet parking twice.
Valet, clean toilet and shower, and how close it was to restaurants.
Stayed in January 2024
Reviewed: January 1, 2024
Brandy
United States of AmericaCheck in was a breeze.
Stayed in December 2023
Reviewed: December 7, 2023
Sue
United States of AmericaCan’t think of anything that could have been better.
Location was great. Breakfast was great… good variety and good service.
Stayed in December 2023
Reviewed: November 27, 2023
Janae
United States of AmericaParking isn’t included. Breakfast isn’t included. After the restaurant & bar closes around 11p/12a you can’t get any drink or food/snacks unless you walk or drive to a store. Can’t check in until after 4p
Stayed in November 2023
Reviewed: November 17, 2023
Shawl
United States of AmericaWe needed more coffee and creamer in the room.
Stayed in November 2023
Reviewed: November 16, 2023
Fannon
United States of AmericaThe key system
Close to venue
Stayed in November 2023
Reviewed: November 15, 2023
Annette
United States of AmericaI loved the window view of the buildings and street. I really enjoyed.
Stayed in November 2023
Reviewed: November 15, 2023
Chanda
United States of AmericaWe were slightly disappointed with the size of our room and felt that there could be some updated modifications made.
We absolutely loved the location in proximity to all the places we wanted to go. Everything was in walking distance so we didn't have to worry about finding parking. Also, the breakfast and dining staff were absolutely amazing!
Stayed in November 2023
Reviewed: November 6, 2023
Eileen
United States of AmericaA fan in the bathroom
The cleanliness and the nicest staff
Stayed in November 2023
Reviewed: October 9, 2023
Michael
United States of AmericaA little pricey, could have used a lesser bill as we did not come for business
Great location and beautiful hotel with wonderful staff
Stayed in October 2023
Reviewed: September 21, 2023
Corey
United States of AmericaNice size room with big tv and the breakfast buffet was great.
Stayed in September 2023
Reviewed: September 18, 2023
Tamara
United States of AmericaBeautiful Walking distance to alot of places Staff is very helpful
Stayed in September 2023
Reviewed: August 22, 2023
Michael
United States of AmericaYouy REALLY need to get a snack or sundries stor/vending area open asap.
Breakfast was superb. The cook made custom omletts for us, and the waitresses kept coffee & juice full. Food quality great.
Stayed in August 2023
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