309 College Street , Asheville, NC 28801, United States of America
#23 of 75 hotels in Asheville
Guests' ChoiceBased on 460 hotel reviews
8.9Cleanliness
9.3
Comfort
9.4
Location
9.1
Facilities
9.1
Staff
9.3
Value for money
8.4
Free Wifi
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 16, 2022
Ryan
United States of AmericaVery clean and tidy; easy access to many different places in downtown Asheville; friendly staff
Stayed in May 2022
Reviewed: May 16, 2022
Kathryn
United States of Americathere wasnt a working night light in the bathroom
friendly staff. nice room. great breakfast
Stayed in May 2022
Reviewed: May 16, 2022
Lee
United States of AmericaPaying for parking.
Breakfast was fast and good. Wait staff was very friendly.
Stayed in May 2022
Reviewed: May 11, 2022
Halei
United States of AmericaWiFi was terrible. No room service.
nice property, everything was clean. rooftop patio with great views but it is difficult to get good seating as to be expected. Parking lot gets packed. Free shuttle was awesome!
Stayed in April 2022
Reviewed: May 9, 2022
Kimi
United States of AmericaThe water pressure could have been much better, I couldn't quite rinse all the conditioner out of my hair. If you are considering a remodel, I think there could definitely be more space in the bathroom, there was some awkward extra space in the room that could have been designated for more bathroom space. But, our stay was very great otherwise!
The room was very comfortable, plenty of space to spread out, and the hotel was in a great location! I like to walk so, it was a nice walkable distance of a couple of blocks to the city center, and I liked not being right smack in the middle of everything.
Stayed in May 2022
Reviewed: May 5, 2022
Tracey
United States of Americaclean, comfortable, good location
Stayed in April 2022
Reviewed: May 4, 2022
Carol
United States of Americaprice
convenient
Stayed in March 2022
Reviewed: May 3, 2022
Kenneth
United States of Americawe visited Pavillion rooftop restaurant a couple of times. service and food & drinks were always good but one evening part of our party's food order was lost and took a very long time to get. however, they did comp the food because of the mix-up.
front desk staff was always very accommodating. Shout out to young man who was working the front desk on 5/2/22. went down for coffee at 5:30am expecting to have to make Keurig but he offered to get a fresh pot of coffee for us!!
Stayed in May 2022
Reviewed: May 1, 2022
Suzanne
United States of Americathe restaurant for breakfast was not as good as it should be.
Stayed in April 2022
Reviewed: April 24, 2022
James
United States of Americaparking fee
great location and nice lobby. cool bar on roof with sunset views
Stayed in March 2022
Reviewed: April 24, 2022
Antoinette
United States of AmericaThe facility was beautiful and very clean. The staff was wonderful. Grace checked us in and was so welcoming. She immediately pulled out a map of the town and highlighted a few suggestions for dining that evening. The rooftop bar was also impressive and the cocktails were yummy.
Stayed in April 2022
Reviewed: April 23, 2022
Macrizzuto
United States of AmericaI can’t even answer this! It was excellent!
Grace at the front desk was wonderful!! She checked in on us throughout our stay to make sure we were okay. She recommended some great spots to eat, and she hand delivered wine glasses and a toothbrush. I was so impressed with this Hilton-the best Hilton experience I have ever had. The location is also perfect. A nice 7 minute walk to downtown.
Stayed in April 2022
Reviewed: April 19, 2022
Carla
United States of AmericaMore selections. Juice. Cereal with milk. Pastries
Continental breakfast was not up to expectations. Very few choices.
Stayed in April 2022
Reviewed: April 19, 2022
Suzanne
United States of AmericaNA
vey clean, modern, close to downtown
Stayed in April 2022
Reviewed: April 19, 2022
Mary
United States of Americaliked all of it
very attractive
Stayed in April 2022
Reviewed: April 18, 2022
John
United States of AmericaStaff was very friendly and gave plenty of information about the area.
Stayed in April 2022
Reviewed: April 18, 2022
Lázaro
United States of Americanothing
friendly staff, nice and clean room, great restaurant. Well location
Stayed in April 2022
Reviewed: April 17, 2022
Steele
United States of AmericaThe restaurant was not open the first evening we got there.
The room was great. The shuttle to downtown was excellent. The rooftop bar was a nice surprise.
Stayed in April 2022
Reviewed: April 16, 2022
Bridget
United States of AmericaRoom was spacious and comfortable I did have an issue with hair left in the shower with a previous guest so was concerned if it was cleaned before I arrived
Stayed in April 2022
Reviewed: April 16, 2022
Rittenhouse
United States of AmericaReservation booked way in advance only to be told by hotel staff a few days prior to actual stay there was not a two room reservation. Michael Davis, manager, understood my consternation and referred me to Booking.com for verification of reservation. My contact at Booking.com calmly and patiently solved my dilemma.
Immaculate facility with beautiful decor. Friendly staff.
Stayed in April 2022
Reviewed: April 16, 2022
Cody
United States of AmericaHad to pay for parking.
Staff was very attentive and pet friendly, there was a park across the street.
Stayed in April 2022
Reviewed: April 13, 2022
Bert
United States of AmericaBed was a little soft, but I slept well...lol!
Breakfast was great and service was exceptional
Stayed in April 2022
Reviewed: April 12, 2022
Jo
United States of AmericaNa
Na
Stayed in April 2022
Reviewed: April 12, 2022
Anita
United States of AmericaRoom was big. We liked the decor. Towels were thick and soft! The food in the restaurant was good and healthy. Surprising for a hotel.
Stayed in April 2022
Reviewed: April 10, 2022
Melinda
United States of Americalocation was awesome. very easy to see sites of town by walking
Stayed in April 2022
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