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  5. Reviews of Hilton Garden Inn Bethesda Downtown

Reviews of Hilton Garden Inn Bethesda Downtown This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

7301 Waverly Street, Bethesda, MD 20814, United States

#11 of 13 hotels in Bethesda

Guests' Choice

Review Score

Based on 463 hotel reviews

7.4

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.0

  • Location

    8.7

  • Facilities

    7.5

  • Staff

    8.1

  • Value for money

    7.4

  • Free Wifi

    7.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 4, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room with Microwave/Fridge
    • Stayed 1 night

    No free breakfast and parking

    Stayed in August 2025

  • Reviewed: July 23, 2025

    8.0
    Great place to stay as it was close to the metro, shopping and dining
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Having to pay to park

    Location and value

    Stayed in July 2025

  • Reviewed: July 2, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Room with Microwave/Fridge
    • Stayed 7 nights
    • Submitted from a mobile device

    My iron did not work. The breakfast was too costly for what I eat. I would like a toast and fruit option.

    Convenience of location

    Stayed in July 2025

  • Reviewed: June 15, 2025

    7.0
    I expect more from a Hilton! Especially at $300/night. Absolutely NOT worth the money.
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Main lobby doors were filthy. I expect more from a Hilton. Room wasn’t super clean. Small stain on one of bed comforters, mirrors on closet and mirror in bathroom were dirty. The staff was just “okay”. Guy at front desk was nice enough I guess. But we were in the elevator and wondering which floor was the lobby (it was labeled “G”, not “L”, and there front desk workers in the elevator with us, and did not even tell us which floor was the lobby when they clearly heard us talking about it. The cleaning ladies were nice, however.

    Nice location close to many things in walking distance

    Stayed in June 2025

  • Reviewed: May 26, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Location

    Stayed in May 2025

  • Reviewed: April 26, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Disability Access
    • Stayed 5 nights
    • Submitted from a mobile device

    Parking was expensive

    Great location to metro great places to eat within walking distance

    Stayed in April 2025

  • Reviewed: April 13, 2025

    8.0
    In my opinion very expensive and then overrated
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Mobility and Hearing Access
    • Stayed 2 nights
    • Submitted from a mobile device

    Having to pay to park for a room already costing $250 a night If I had known that I would have found another location

    Very clean and nice facility

    Stayed in April 2025

  • Reviewed: April 10, 2025

    7.0
    Marijuana smell on the fourth floor.could smell in my room
    • Leisure trip
    • Solo traveler
    • King Room with Microwave/Fridge
    • Stayed 1 night
    • Submitted from a mobile device

    Good location

    Stayed in April 2025

  • Reviewed: February 20, 2025

    8.0
    Parking policy need to change
    • Leisure trip
    • Family with young children
    • Premium Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Paying for parking and breakfast.

    The room was okay. It was okay. The parking policy need to Be changed.

    Stayed in February 2025

  • Reviewed: February 17, 2025

    8.0
    A non-Marriott competitor near the Marriott HQ in downtown Bethesda?
    • Leisure trip
    • Solo traveler
    • King Room with Microwave/Fridge
    • Stayed 2 nights

    Reasonably priced, decent breakfast, nice room, close to Bethesda Downtown Metro. Check-in front desk staffer was friendly.

    Stayed in February 2025

  • Reviewed: January 10, 2025

    8.0
    A well-located hotel with polite staff and comfortable beds, but I didn't like the noisy AC...
    • Leisure trip
    • Solo traveler
    • King Room with Microwave/Fridge
    • Stayed 2 nights

    I was quite disappointed with the noise from the AC. It seemed either too old or poorly maintained. The constant noise made my second night far from peaceful. I was surprised there was no toothpaste in the bathroom. This should be the bare minimum for a 3-star hotel.

    The hotel is well located, with a parking garage on the property. I also liked the bed; it was very comfortable. The staff were very nice and polite, even calling to check if everything was fine during my stay. They resolved any issues they could at their level.

    Stayed in January 2025

  • Reviewed: January 10, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Wi fi was not good

    Stayed in January 2025

  • Reviewed: December 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Did not eat. Refused to pay $16 for a basic modified continental breakfast that is free in most hotels.

    Stayed in December 2024

  • Reviewed: December 3, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • King Room - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Temperature in the conference rooms were cold, not maintained well.

    Location, Cleanliness, Decent breakfast spread and clean dining room for breakfast

    Stayed in December 2024

  • Reviewed: November 23, 2024

    6.0
    OK
    • Business trip
    • Solo traveler
    • King Room with Microwave/Fridge
    • Stayed 2 nights

    It is not clearly explained while booking through Booking that the property requires 50 USD as deposit on arrival, on top of the payment that they receive through the portal. So, far they have not returned mine after nearly 1 month, this despite multiple reminders through Booking and a phone call. I HOPE YOU WILL ACT NOW THAT IT IS PART OF YOUR REVIEW!! In general, the payment process is a bit messed up depending on whether you have paid via Booking or you pay at the property. This doesnt seem to be handled in a systematic way leading to frustration. Very dim lights at the room. Impossible to see properly in the middle of the room so I had to bring anything I needed to see properly to the bathroom where the light was stronger. During my stay of 2 nights and 3 days, they had to close the kitchen - so no breakfast was served - in one of the days. The announcement was made the evening for the next morning. At least they put papers under each room to announce. On another occasion, there was no hot water for 1/2 to 1 day so I had to take cold showers twice. Nobody bothered to inform claiming that this had happened in the middle of the night.

    Proximity to the metro and allowing for luggage storage more than 24 hrs free of charge was a nice surprise and appreciated.

    Stayed in October 2024

  • Reviewed: October 31, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Mobility and Hearing Access
    • Stayed 1 night

    I didn't like that I was charged for parking. I thought it was included.

    The woman at the front desk was excellent.

    Stayed in October 2024

  • Reviewed: October 28, 2024

    7.0
    Economical and convenient place to stay with nice staff.
    • Leisure trip
    • Solo traveler
    • King Room with Microwave/Fridge
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel is dated. The showers definitely need to be redone because the dirty sticky bottoms are outdated and not the cleanest. Lighting in the bathroom is not great.

    Convenient.

    Stayed in October 2024

  • Reviewed: October 27, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room with Microwave/Fridge
    • Stayed 2 nights

    Breakfast was excellent, except that they ran out of eggs at 8am on the 2nd day of our stay...very poor planning.

    Stayed in October 2024

  • Reviewed: October 25, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room with Microwave/Fridge
    • Stayed 4 nights
    • Submitted from a mobile device

    Staff was not very unprofessional. Check in staff was doing selfies and face chatting with friends . I felt like I was bothering them.

    Stayed in October 2024

  • Reviewed: October 20, 2024

    8.0
    It was a good stay
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 7 nights

    There was a microwave in the room, but very little else, not any cutlery or glasses for wine.

    The room was big and comfortable.

    Stayed in October 2024

  • Reviewed: October 14, 2024

    7.0
    A very nice stay in a decent location for great value!
    • Leisure trip
    • Solo traveler
    • King Room with Microwave/Fridge
    • Stayed 2 nights
    • Submitted from a mobile device

    Wish there had been more tea in my room and extra supplies in lobby. I was getting back late at night and would have loved some tea to wind down. Only one GREEN tea pod in room. Also, great to having parking garage but need more spaces!!🙏🏼

    Nicer than expected. Bed was comfortable. Room clean. Nice lobby. Front desk clerk was very pleasant. 😊 Room darkening shade was clutch!! Nice to have attached garage for parking!

    Stayed in October 2024

  • Reviewed: October 14, 2024

    8.0
    Comfortable and good value hotel
    • Leisure trip
    • Couple
    • King Room with Microwave/Fridge
    • Stayed 3 nights
    • Submitted from a mobile device

    Slightly basic facilities.

    Nice and comfortable rooms. Hotel in a great location.

    Stayed in September 2024

  • Reviewed: October 14, 2024

    7.0
    OK
    • Business trip
    • Solo traveler
    • King Room with Microwave/Fridge
    • Stayed 2 nights

    I was charged a different hotel rate from the one indicated at Booking.com. I was overcharged $50 relative to the rate indicated by Booking.com, and I hope that Booking.com can help resolve this issue which is pending

    Stayed in October 2024

  • Reviewed: September 25, 2024

    7.0
    Good
    • Business trip
    • Group
    • King Room with Microwave/Fridge
    • Stayed 3 nights

    There is no restaurant for lunch or dinner which is a big negative. The hallways could have better lighting and the room/bathroom could be cleaned a little better. Parking should be included with the price of the room, not an additional fee.

    The room was spacious and comfortable. Staff was friendly.

    Stayed in September 2024

Showing 1 - 25

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