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  5. Reviews of Hilton Grand Vacations Club at Hilton Hawaiian Village

Reviews of Hilton Grand Vacations Club at Hilton Hawaiian Village This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2003 Kalia Road, Waikiki, Honolulu, HI 96815, United States

#23 of 395 hotels in Honolulu

Guests' Choice

Review Score

Based on 88 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.7

  • Location

    9.0

  • Facilities

    8.3

  • Staff

    8.9

  • Value for money

    7.7

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

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Showing 1 - 25

  • Reviewed: November 25, 2024

    8.0
    We had such a wonderful time.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Oceanfront Suite - Lagoon Tower
    • Stayed 5 nights
    • Submitted from a mobile device

    N/A

    Right on the beach. Lots of shops and good restaurants

    Stayed in November 2024

  • Reviewed: June 9, 2024

    9.0
    Thoroughly enjoyed our stay at the Hilton Hawaiian Village n
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed and View - Lagoon Tower
    • Stayed 7 nights
    • Submitted from a mobile device

    More specific information on the bed set-up of the rooms would have been preferred. We called ahead and requested the second bedroom of the 2-bedroom unit have 2 full beds. We ended up with 2 twin beds. It worked out but had to use the sofa sleeper in the living room.

    Wonderful location on the beach with full service hotel close to restaurants, shopping and activities.

    Stayed in June 2024

  • Reviewed: November 3, 2023

    9.0
    Relaxing but overwhelmed with sales add one
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with Sofa Bed and Ocean View - Lagoon Tower
    • Stayed 6 nights
    • Submitted from a mobile device

    Too manyRetail shops. I could barely find the post office. And same stores a block away or on the main road.

    Beach amenities

    Stayed in October 2023

  • Reviewed: October 16, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Sofa Bed and Ocean View - Lagoon Tower
    • Stayed 9 nights

    I sent a few messages in the lead up to our trip which were not responded to by the property, in relation to car hire, activities etc. Other than that our stay was wonderful.

    Property was lovely, we enjoyed the pools, the facilities and the staff were incredible.

    Stayed in October 2023

  • Reviewed: October 3, 2023

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • One-Bedroom Suite with Sofa Bed and Ocean View - Lagoon Tower
    • Stayed 5 nights
    • Submitted from a mobile device

    Old style of bathroom, busy and noisy pool area

    Great location, enough room space, short access to beach.

    Stayed in September 2023

  • Reviewed: September 17, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with Sofa Bed and Ocean View - Lagoon Tower
    • Stayed 10 nights
    • Submitted from a mobile device

    Facilities, pools were great. Sea was great for swimming. Great Seaview. We went on the hilton catamaran snorkelling. Which was great. Everyone was very helpful.

    Stayed in September 2023

  • Reviewed: September 16, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Sofa Bed and Ocean View - Lagoon Tower
    • Stayed 8 nights
    • Submitted from a mobile device

    Facilities were great. There was so much to do there. We went snorkelling from the Hilton.

    Stayed in September 2023

  • Reviewed: August 16, 2023

    7.0
    dreamy time
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Sofa Bed and Ocean View - Lagoon Tower
    • Stayed 4 nights
    • Submitted from a mobile device

    Weak water pressure in the shower

    ocean view kindness of staff

    Stayed in August 2023

  • Reviewed: June 28, 2023

    9.0
    Enjoyable
    • Leisure trip
    • Travelers with friends
    • One-Bedroom Suite with Sofa Bed and Ocean View - Lagoon Tower
    • Stayed 6 nights
    • Submitted from a mobile device

    Slow lifts

    Friendly staff, great location

    Stayed in June 2023

  • Reviewed: June 6, 2023

    9.0
    Fantastic, will definitely return.
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed and View - Lagoon Tower
    • Stayed 11 nights
    • Submitted from a mobile device

    The slides has staggered opening times. It would have been great for them to be open all day.

    The location is fantastic. A 15 min walk into Waikiki which we preferred as it wasn’t as busy and noisy. Pools and slides are great for kids especially.

    Stayed in June 2023

  • Reviewed: May 30, 2023

    8.0
    great stay, clean, fresh smelling room with good light & a great outlook
    • Leisure trip
    • Group
    • Two-Bedroom Suite with View - Lagoon Tower
    • Stayed 9 nights

    we had to wait a long time to check in (flight arrived in the morning & we couldn't check in until 4pm) getting enough towels from the beginning getting in contact with staff - we made several phone calls during our stay to ask questions of staff (concierge, bell boy, front desk) & never got anyone to pick up the phone a parking space was supposed to be included in our package but when we got there none was & it was quite expensive we were locked out of our room on the Sunday & had great difficulties getting it sorted. This was quite stressful as we were having to get changed & be back at the convention centre & competing. We needed to make sure we had a person in our room the whole time until this was resolved & it took 2 days

    location was good - close to the convention centre where we needed to be for several days room was good - spacious & clean, we didn't get enough towels & kept asking for them but managed to get enough by the last couple of days beach - was quite rocky due to coral our return flight was cancelled & we ended up staying 1 night at Outrigger Beach resort in Waikiki - it was good to compare the 2 properties. Although the Outrigger was on a lovely sandy beach & we had a good view from the balcony, the room was dark due to shading from next-door property & it also smelled very musty

    Stayed in May 2023

  • Reviewed: May 1, 2023

    8.0
    The Hilton was a beautiful, easy sun vacation.
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed and View - Lagoon Tower
    • Stayed 10 nights
    • Submitted from a mobile device

    The couch was ridiculously uncomfortable to sit on, and I found the pools a bit crowded.

    I really liked that it was on the beach and that we had our own kitchen. The view was really nice for us as well. The patios are large enough for a 4 seat table which was nice for meals. the Hilton is walking distance to everything in Waikiki and grocery stores in ala MOANA mall or Walmart.

    Stayed in April 2023

  • Reviewed: February 7, 2023

    9.0
    a very relaxing vacation!
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Sofa Bed and Ocean View - Lagoon Tower
    • Stayed 6 nights
    • Submitted from a mobile device

    right on the ocean! however we paid for an ocean view and could barely see the ocean from our deck but that was our only complaint. everything else was wonderful.

    lots to do with kids!

    Stayed in February 2023

  • Reviewed: January 31, 2023

    8.0
    2 bed 2 bath apartment suits families
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with View - Lagoon Tower
    • Stayed 2 nights
    • Submitted from a mobile device

    still noisey as we were next to lagoon: waterslide area. we are finding Hilton less and less value for money and will look at other options next time we stay in Hawaii. we are enjoying our stays much less at the Hilton than previous visits.

    2 bedroom with 2 baths and kitchen suites our family of 5 very well. Liked that the area is much quieter than where we have stayed in other towers.

    Stayed in January 2023

  • Reviewed: December 9, 2022

    8.0
    An excellent location, great staff, very clean room with amazing views
    • Leisure trip
    • Couple
    • One-Bedroom Suite with Sofa Bed and Ocean View - Lagoon Tower
    • Stayed 8 nights

    In the paradise pool area (mainly used by Families) there were two spa pools that seemed to only open intermittently meaning one was always over crowded.

    close proximity to beach and shops easy walk to Ala Moana Cool fireworks display Entertain in the main lawn was great having separate bedroom was perfect

    Stayed in December 2022

  • Reviewed: November 14, 2022

    8.0
    Relaxing stay that was also fun filled for kids.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with Sofa Bed and Ocean View - Lagoon Tower
    • Stayed 11 nights
    • Submitted from a mobile device

    Very difficult to find parking in self park, also the cost of food and drinks. An outdoor shower or tap to rinse off after the lagoon or beach would be useful - currently we had to enter the pool area to do this.

    The size of the room and lanai, the view. having a laundry facility on the floor was also very useful.

    Stayed in November 2022

  • Reviewed: November 14, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Sofa Bed and Ocean View - Lagoon Tower
    • Stayed 6 nights
    • Submitted from a mobile device

    The parking was ridiculously expensive.

    Everything was amazing. The room was beautiful with an amazing view. The staff was excellent. Very close to so many things and the food, bar, ice cream, cookies, shopping, surfing lessons, and the pool were amazing.

    Stayed in October 2022

  • Reviewed: October 13, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • One-Bedroom Suite with Sofa Bed and Ocean View - Lagoon Tower
    • Stayed 2 nights
    • Submitted from a mobile device

    Pool closed to early ,elevator was so slow

    Was no breakfast location was great

    Stayed in October 2022

  • Reviewed: September 9, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • One-Bedroom Suite with Sofa Bed and Ocean View - Lagoon Tower
    • Stayed 5 nights
    • Submitted from a mobile device

    too many people

    size

    Stayed in September 2022

  • Reviewed: August 30, 2022

    9.0
    we come here every year, was staying at Ali tower, first time at the Lagoon Tower, super happy with it
    • Leisure trip
    • Family with young children
    • Two-Bedroom Oceanfront Suite - Lagoon Tower
    • Stayed 5 nights
    • Submitted from a mobile device

    love the location, staff super friendly

    Stayed in August 2022

  • Reviewed: June 24, 2025

    10
    Family fun at Hilton Hawaiian Village ❤️
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with View - Lagoon Tower
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing. Everything is perfect

    I always love the property. Everything is there. Accessible to the shops

    Stayed in May 2025

  • Reviewed: May 17, 2025

    10
    Outstanding
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with View - Lagoon Tower
    • Stayed 3 nights
    • Submitted from a mobile device

    Swimming pool should be a little warmer

    Everything was accessible.

    Stayed in May 2025

  • Reviewed: May 10, 2025

    10
    Will stay again
    • Leisure trip
    • Group
    • Two-Bedroom Suite with View - Lagoon Tower
    • Stayed 3 nights
    • Submitted from a mobile device

    Fabulous place to stay. Everything is available onsite and staff are super friendly

    Stayed in May 2025

  • Reviewed: February 24, 2025

    10
    We enjoy our stay and would return!
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed and Ocean View - Kalia Tower
    • Stayed 7 nights
    • Submitted from a mobile device

    Nothing

    Had amazing pools And beach

    Stayed in February 2025

Showing 1 - 25

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