315 Trumbull Street, Hartford, CT 06103, United States of America
#5 of 8 hotels in Hartford
Guests' ChoiceBased on 342 hotel reviews
7.0Cleanliness
7.7
Comfort
7.7
Location
8.3
Facilities
7.2
Staff
8.3
Value for money
6.8
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: December 6, 2021
Erika
United States of Americanot enough outlets to charge electronics and those in the bathroom were so old the plug wouldn’t stay in.
close walking distance to what I wanted to see.
Stayed in December 2021
Reviewed: November 21, 2021
Dalia
United States of Americahotel never say that the parking lot was not theirs. very bad experience. we pay 3 rooms and they never cleaned.
Parking was very bad, they stole a big piece of our church van, hotel they charged us for parking and when they stole our van they got rid of the problem.
Stayed in November 2021
Reviewed: November 17, 2021
Patrick
United States of Americalocation
everything
Stayed in November 2021
Reviewed: November 12, 2021
Karyn
United States of Americait’s advertised with a restaurant on site, which is the reason I chose it, but the restaurant is closed.
??
Stayed in November 2021
Reviewed: November 8, 2021
Jamie
United States of AmericaStaff, parking and location
Stayed in October 2021
Reviewed: November 4, 2021
Sofia
United States of AmericaThe room/hallways smelled like smoke. The bed wasn’t very comfortable. The room was too expensive for what was included. It was very noisy with the constant sirens going on outside. Breakfast was not provided during my stay.
Breakfast was not available at this time.
Stayed in October 2021
Reviewed: October 14, 2021
Elyn
United States of Americano real assistance with food options given that the restaurant was closed (even for takeout?!)
location was convenient...staff was doing the best they could
Stayed in October 2021
Reviewed: October 10, 2021
Ashley
United States of AmericaJust ok, needs updating
The restaurant was closed
Stayed in October 2021
Reviewed: October 1, 2021
Erin
United States of AmericaN/a
Perfect location, and such kind staff!
Stayed in September 2021
Reviewed: September 27, 2021
Normand
United States of AmericaNo restaurant or bar. No breakfast facility. No valet parking. Keyless entry and remote check in features of app did not work.
Good location
Stayed in September 2021
Reviewed: September 23, 2021
Victoria
United States of Americathe AC was not working and was told by the staff that maintenance would come to fix the issue however no one came after calling 3 times. The room was very hot for the children. Also the noise from the highway was very loud due to the window being open because the AC was not working.
the pool and gym
Stayed in September 2021
Reviewed: September 22, 2021
Sharon
United States of AmericaNo coffee in lobby. Pool and hot tub very cloudy, dirty.
Location, comfortable beds. Nice staff, very helpful.
Stayed in August 2021
Reviewed: September 18, 2021
Zahra
United States of AmericaThey didn’t refund my deposit
Stayed in August 2021
Reviewed: September 8, 2021
Holly
United States of AmericaRead what I liked but reliable it with didn’t like
The front desk refused anyone to check in early this resulted in a huge back up and over an hour wait to check in it was a cluster “F” really terrible experience!
Stayed in September 2021
Reviewed: September 8, 2021
Riendeau
United States of AmericaI do not remember the staff that checked me in but she was great. I definitely had a lot going on and she handled me well. She was so nice even when I had to go back to the desk and ask a couple questions. I really appreciated her for that.
Stayed in September 2021
Reviewed: September 5, 2021
Anna
United States of AmericaIt was loud at night with party music until 10:30pm
Well maintained and clean unlike other property/locations of Hilton.
Stayed in September 2021
Reviewed: August 22, 2021
Donna
United States of AmericaMask requirements were not enforced; room air conditioner did not cool as much as we would have liked
Comfortable, clean room. Excellent location to what we planned to see. Convenient parking. Friendly staff.
Stayed in August 2021
Reviewed: August 16, 2021
Rankin
United States of AmericaSecurity and parking along with the alert staff made my stay a wonderful one.This is an awesome property to stay.
Stayed in August 2021
Reviewed: August 12, 2021
Webber
United States of AmericaEverything
Stayed in July 2021
Reviewed: July 27, 2021
Chowdry
United States of AmericaEverything
A local 1 star motel is more newer and cleaner than this Hilton it was almost $300 for one night and I have stayed at 1 star $50 motels better than this hotel what a waste of money
Stayed in July 2021
Reviewed: July 24, 2021
John
United States of AmericaFor a Hilton property, this was one of the worst hotels I’ve ever stayed at. It was dirty all around. I will never stay at this hotel again. Way too expensive to stay in a dirty hotel
Not much
Stayed in June 2021
Reviewed: July 23, 2021
Margaret
United States of AmericaBathroom was very moldy, only one towel for shower that wasn't clean/stained, sink had dirty standing water in it, all around didn't feel like it had been cleaned.
Good location, comfortable bed
Stayed in July 2021
Reviewed: July 22, 2021
Jacqueline
United States of Americalack of a resturant
Clean and location
Stayed in July 2021
Reviewed: July 19, 2021
Diane
United States of AmericaOld hotel.Amenities lacking. Bar and restaurant closed. No breakfast, no microwaves in rooms, 2 to share for entire building, 22 floors! One micro in lobby, one on 5th floor. Had to ask for basics, there was no extra toilet paper in room, no cups, no soap, no bags in trash cans, no blanket on bed,, pesky nats in room, Could have stayed elsewhere, got all those things (except nats) for LOT less money. Was told by front desk it was all due to covid, they just opened in May, also short staffed. Advertising on your site didn't match reality.
Proximity to restaurants, park.
Stayed in July 2021
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