Reviews of Hilton New York Fashion District This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
152 West 26th Street, Chelsea, New York, NY 10001, United States of America
#348 of 409 hotels in New York
Guests' ChoiceReview Score
Based on 517 hotel reviews
7.3Score breakdown
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Cleanliness
7.8
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Comfort
7.9
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Location
8.6
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Facilities
7.3
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Staff
8.2
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Value for money
6.9
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Free WiFi
7.2
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Reviewed: April 9, 2024
Kevin
United States of America1 review8.0“Stay was great - staff and manager was great.. but due to the scam and lying by Hilton - never again”- • Leisure trip
- • Group
- • Double Room with Two Double Beds
- • Stayed 1 night
I booked a room in a hurry intended for April 7th. Apparently, but now I'm not so sure, I booked it for April 14th. It was pre-paid. I called to explain that I had an issue. I called the hotel and was transferred a couple of times. The person on the phone which I assumed had to be a Hilton rep said that she could change the reservation if I paid an extra $50.00. I agreed since I assumed it was my mistake. She then said that she couldn't do it because the hotel was full. I asked her if she was sure and she said yes. I immediately went online and booked the room for April 7th. I got to the hotel and explained to the manager Nate - he confirmed that there were plenty of rooms. He called Hilton services and we explained together that the rep on the phone had lied. Why though? How did that benefit her? So basically I ended up paying twice which is totally unfair. I was willing to pay the extra $50.00 figuring I made a mistake. But now I'm thinking this was just a total scam.
The location was good and the staff was nice and helpful. The manager Nate did everything he could to help out a situation that basically equated to us being stolen from by Hilton or one of Hilton's affiliates.
Stayed in April 2024
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Reviewed: March 25, 2024
Luciana
Brazil1 review6.0Pleasant- • Business trip
- • Group
- • Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Considering this room rate I expected at least complimentary bottle of water on my room. And also the check in was o my available after 4 pm. (Late in my opinion). Had to call front desk to release my WiFi free access.
Stayed in March 2024
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Reviewed: March 22, 2024
Eileen
United States of America9 Reviews3 helpful votes6.0“Won’t again”- • Business trip
- • Group
- • Queen Room with Bath Tub - Mobility Accessible
- • Stayed 5 nights
- • Submitted from a mobile device
Staff not nice
Stayed in March 2024
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Reviewed: February 7, 2024
Andrea
United States of America1 review8.0“Had everything we needed for the weekend! Bed was comfortable, location was convenient, and the noise did not bother me”- • Leisure trip
- • Travelers with friends
- • Queen Room
- • Stayed 3 nights
- • Submitted from a mobile device
Had a little bit of an issue for parking since the parking garage that’s partnered with the hotel can sometimes be full so we had to go around a few blocks before being able to go back and got lucky that a spot in the garage opened up. The shower door opens from the inside and the water seeps out so the floor gets soaked.
In the heart of the city, it’s close to a lot of shops and restaurants and only 15-20 min walk to a lot of major spots!
Stayed in February 2024
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Reviewed: December 30, 2023
Rotama
Germany15 Reviews3 helpful votes6.0Pleasant- • Leisure trip
- • Family with young children
- • Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
The room is too small. Breakfast is limited.
Location, it is close to any places in NYC
Stayed in December 2023
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Reviewed: December 20, 2023
Barrett
United States of America1 review6.0Pleasant- • Leisure trip
- • Couple
- • King Bed with City View
- • Stayed 2 nights
- • Submitted from a mobile device
Size of room and hot water in shower wouldn’t get really hot in morning .
Stayed in December 2023
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Reviewed: December 9, 2023
Mardi
Canada1 review6.0“Overpriced and mediocre”- • Leisure trip
- • Solo traveler
- • Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Rude staff at checkin. Do not apply Hilton points because booked through third party
Nothing special
Stayed in December 2023
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Reviewed: September 27, 2023
Tom
Belgium13 Reviews5 helpful votes6.0“Basic hotel”- • Business trip
- • Solo traveler
- • Queen Room with City View
- • Stayed 2 nights
- • Submitted from a mobile device
Basic
Location
Stayed in August 2023
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Reviewed: September 27, 2023
Lily
Nigeria7 Reviews1 helpful vote7.0Good- • Leisure trip
- • Solo traveler
- • Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
It was fine
Stayed in August 2023
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Reviewed: September 9, 2023
Salvatore
Italy1 review7.0“Nice and comfortable”- • Business trip
- • Solo traveler
- • Queen Room with Bath Tub - Mobility Accessible
- • Stayed 2 nights
- • Submitted from a mobile device
Rooftop bar excellent
Stayed in September 2023
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Reviewed: September 9, 2023
Amy
United States of America1 review8.0Very Good- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
I was restricted on when I could go on the roof because I’m 19 so I didn’t get to see the view which I really wanted to see.
The location was really good and we had a great trip!
Stayed in August 2023
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Reviewed: August 1, 2023
Darren
Ireland4 Reviews8.0“We would come back”- • Leisure trip
- • Couple
- • King Bed with City View
- • Stayed 3 nights
- • Submitted from a mobile device
Mislead by website “on city view”
Staff excellent, location perfect
Stayed in July 2023
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Reviewed: June 27, 2023
Brooke
United States of America3 Reviews2 helpful votes6.0“Great location, but definitely not worth the price considering there are no amenities included.”- • Business trip
- • Group
- • Double Room with Two Double Beds
- • Stayed 1 night
There was no hot tub, pool, no complimentary breakfast. Those are amenities that make the quality and value of the stay much better.
I liked the bed and convenience of going down stairs to the restaurant and right back upstairs after the show.
Stayed in June 2023
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Reviewed: June 5, 2023
Marjorie
United States of America2 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
rooftop bar was closed for a private event on Friday night so we didn’t get to enjoy it.
very convenient location
Stayed in June 2023
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Reviewed: May 29, 2023
Maassen
United States of America1 review7.0“clean”- • Leisure trip
- • Travelers with friends
- • Queen Room
- • Stayed 3 nights
- • Submitted from a mobile device
small
location
Stayed in May 2023
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Reviewed: May 16, 2023
Jamie
United States of America27 Reviews2 helpful votes6.0“Room was basically a king bed and a desk. Not much more as it was quite small for the price.”- • Business trip
- • Solo traveler
- • King Bed with City View
- • Stayed 1 night
- • Submitted from a mobile device
Room was very small for the price
Location was good. Close to subway
Stayed in May 2023
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Reviewed: May 3, 2023
Gail
United States of America1 review1 helpful vote8.0“room was good”- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
there are never towels in the bathroom. went to St Louis and the same thing happened. Buy more towels. yes we asked and never received any.
location was great
Stayed in April 2023
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Reviewed: April 5, 2023
Rafael
United States of America32 Reviews9 helpful votes7.0Good- • Business trip
- • Couple
- • Queen Room with City View
- • Stayed 3 nights
The room was very small, no space to hide the luggage. Bathroom box was tiny. Expected a little more for the amount of money paid.
Location was great to my travel plans, which was mix of business and leisure. Close to subway and right in the middle from midtown to south. Staff was great.
Stayed in March 2023
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Reviewed: March 2, 2023
Eve
United States of America6 Reviews7.0“Good location for what I needed, decent price. Clean, Staff and rooftop bar was really nice!”- • Leisure trip
- • Group
- • Queen Room
- • Stayed 2 nights
Because i booked thru booking.com i wasn't able to earn my Hilton points
Since i booked thru booking.com i wasn't given the 2 free water bottles and I didn't know that was why so when i asked the hotel rep at the desk she let me know but gave me two complimentary bottles. Quentin at the ground level bar was super friendly and warm. Pedro was great in handling my big party of friends and let us know one of them lost their gloves and selfie stick when we realized and called the hotel looking for it.
Stayed in February 2023
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Reviewed: December 23, 2022
Helen
France41 Reviews7 helpful votes6.0“friendly staff great breakfast plan included very good location”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 5 nights
- • Submitted from a mobile device
room temperature was cold wouldn’t go above 19 degrees and it was -3 outside- 1 tiny cupboard with 5 hangers for a family of 4 in winter not great
location is very good for subway and walking
Stayed in December 2022
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Reviewed: December 19, 2022
Andrew
Canada2 Reviews8.0“Really great location. Really great roof top restaurant. Great staff.”- • Leisure trip
- • Solo traveler
- • Queen Room
- • Stayed 2 nights
Kind of small.
Everything.
Stayed in October 2022
-
Reviewed: December 17, 2022
Eoghan
Ireland2 Reviews7.0Good- • Leisure trip
- • Couple
- • Queen Room with Bath Tub - Mobility Accessible
- • Stayed 4 nights
- • Submitted from a mobile device
Room too small
Staff
Stayed in December 2022
-
Reviewed: November 28, 2022
Eugenia
Mexico46 Reviews4 helpful votes7.0Good- • Leisure trip
- • Group
- • Queen Room
- • Stayed 3 nights
They wont even give 1 bottle of water, just for the first day.
The girl that made the check in for us was super nice. The roof bar is beautiful
Stayed in October 2022
-
Reviewed: November 17, 2022
Kayla
United States of America1 review6.0“overall decent stay, just lacking amenities for the price.”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
elevators take forever to get somewhere, only 2 usable ones for several floors. no microwave or fridge. I had food go bad because of this.
great location. close to MSG. comfy bed.
Stayed in November 2022
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