Bring back Room Service. Trouble finding my room, like a mouse in a maze. Luckily, a patient maid helped me find it. Hard to figure out how to get from the Mall to the Hilton and vice versa.

Relaxing. Friendly staff.

Stayed in July 2025

The food in the restaurant was not good. The fish tacos were really fishy and of poor quality. Everything was overly salted. They need a new chef. Very Over priced food and drinks.

Great room, very nice staff, valet parking, super clean. Good location. Nice pool. Good outdoor space.

Stayed in June 2025

Water bottle at night

Ok

Stayed in March 2025

We paid for parking (something we didn't realize ahead of time), and others who visited the hotel did not. The parking garage policy seems inconsistent. Also, it was difficult in the rainy weather to figure out how to reach the hotel from the main road. The Short Hills Mall across the street was very busy, which complicated the traffic situation. This is not a fault of the hotel, but potential guests should be aware that the approach to the hotel is not straightforward. Be alert!

Our room was quite spacious. We wanted to play games with relatives we were meeting up with in the area, and we were able to sit comfortably in the room, playing, eating, and drinking. We also enjoyed the breakfast, which had a nice array of options, and we liked the festive holiday decor in the lobby.

Stayed in December 2024

The jets in the hot tub didn't work. The breakfast service was slow and the food choices were not healthy.

The room, the pool and the gym and sauna were excellent. The bar food and service were great.

Stayed in December 2024

Was ok

Stayed in December 2024

They charged us $35 for early check-in. I didn't expect the room to be ready. The staff person said "good news/bad news". The good news was the room was ready; the bad news was there would be a $35 charge for early occupancy. When we returned from Thanksgiving (we had been gone all day), we found the room hadn't been cleaned. We requested fresh towels that they did send up. When I complained at check-out, I asked that they credit us the $35 they charged for early check-in. THEY DID SO.

Thanksgiving in Short Hills so location was great.

Stayed in November 2024

Front desk staff not particularly friendly, mattress too soft for my liking, really really wish there was a Starbucks or coffee or tea available in the lobby

Great location; clean spacious room: easy, assessable, parking garage; room was very quiet

Stayed in November 2024

Not notified when registering, nor given, vouchers required for included breakfast which caused issues when server presented check. Valet parking when arrived had car parked in open lot opposite entry while self parking was in covered garage. Charge for self-parking too steep and should be lowered. No newspapers in Hotel. Even if not complimentary, NYT, WSJ, and local should be made available to guests. Even lower tier hotels have bottled water in room and seems would be expected at a Hilton.

Food excellent. Bar staff excellent.

Stayed in September 2024

The bathroom shower curtain. I prefer glass and the tub didn’t appear to be clean

Breakfast

Stayed in September 2024

None

Great location

Stayed in August 2024

Sheets are not soft, scratchy. For such a huge hotel, it’s unheard of not to get coffee in the morning. We had to go to dining room and buy coffee for $5 a cup. The coffee maker in the room leaked and Would have been fine. Maybe upgrade the coffee maker if you’re not gluing to have a coffee station in the lobby. I’ve stayed at many luxury hotels where coffee or tea is offered.

Convenient to Summit NJ to take train to myc

Stayed in May 2024

The towels were stiff. Patrons down the hall were noisy in the night.

Great location for our destination. Clean hotel. Free parking.

Stayed in April 2024

No microwave in the room and none available at the hotel. The pull out sofa was uncomfortable.

The pool and hot tub great. We were well taken care of by all of staff- housekeeping, restaurant and reception.

Stayed in March 2024

My Girlfriend forgot her bathing suit in the shower hanging up. When we gotten home she realized this. She called and I text since Hotel asking about my stay, took a while but said nothing was turned in :) Meanwhile I left a $20 dollar bill for whoever cleaned the room. Sad how things are today. I don’t want to spoil all the other good things about the hotel being was very nice over this. I would go back again for my Bday again for sure.

Buffet Breakfast in the morning was so Awesome! Lunch was also good.

Stayed in March 2024

Entrance asphalt and garage need repairs, building atmosphere is cold not inviting

Location

Stayed in March 2024

Your services which resulted in the wrong type of room being reverved!

The Hilton was fine. Your booking service messed up the arrangements big time and I will never use you again! Stop sending me email!!!!!

Stayed in February 2024

When I book my room and says breakfast included and after my breakfast it charge me $46 dollar I went to the front desk and been told they never see it on their end

it was clean and ok

Stayed in March 2024

Out of date decor, the drawers didn’t close, one floor lamp didn’t work.

Location

Stayed in December 2023

Noisy. In addition to the fridge, some kind of fan noise was prominent in the room

Clean, spacious

Stayed in November 2023

There was no bottles of water in the room. They said I could come down to the lobby and buy. I didn’t want to leave the room. I ordered a large bottle of water for room service and it was over $20! This is a palling for a hotel. I tried to plug-in a USB for my phone and could not find an outlet. I looked to plug-in behind the nightstand, and it was extremely dirty.

The location and bed was comfortable

Stayed in November 2023

Shouldn’t charge for parking

Good location

Stayed in October 2023

No restaurant

Stayed in October 2023

The beds! Too soft!

Clean and the staff were amazing!

Stayed in October 2023